
Coursera
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation
★ 3.8 (8) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support and Services, Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Hardware Troubleshooting, Issue Tracking
★ 4.9 (11) · Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Medical Terminology, Physiology
★ 4.9 (30) · Intermediate · Course · 1 - 3 Months

University of Pittsburgh
Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Education and Training, Adaptive Equipment, Instructional Design, Education Software and Technology, Case Studies, Diversity Training, Student Support and Services, Student Services, Diversity Awareness, Higher Education, Diversity Equity and Inclusion Initiatives
★ 4.6 (332) · Mixed · Course · 1 - 4 Weeks

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Vibrations, Mechanics, Mechanical Engineering, Engineering Analysis, Control Systems, Engineering Calculations, Differential Equations, Linear Algebra, Mathematical Modeling, Applied Mathematics
★ 4.6 (525) · Intermediate · Course · 1 - 3 Months

Fortinet, Inc.
Skills you'll gain: Network Support, Network Troubleshooting, Firewall, Network Monitoring, Technical Support and Services, Network Security, Virtual Private Networks (VPN), Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, Security Software, System Configuration, Cybersecurity, Memory Management, Malware Protection
★ 4.6 (31) · Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Oral Comprehension, English Language, Language Competency, Vocabulary, Grammar, Literacy, Language Learning
★ 4.6 (39) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: SQL, Query Languages, Database Software, Data Access, Relational Databases
★ 4.7 (337) · Beginner · Guided Project · Less Than 2 Hours

Kennesaw State University
Skills you'll gain: Prompt Engineering, Prompt Patterns, Responsible AI, Generative AI, Google Gemini, Gemini, Education Software and Technology, AI literacy, Anthropic Claude, ChatGPT, Artificial Intelligence, AI Enablement, AI Integrations
★ 5 (20) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Display Devices, Issue Tracking, Patch Management, Data Storage, Usability, Memory Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Services, Virtualization, Cloud Technologies, Cloud Hosting, Cloud Platforms, Productivity Software, Cloud Solutions, Cloud Computing, Virtualization and Virtual Machines, Cloud Applications, Cloud Management, Business Software, Business Technologies, Technical Support and Services, Collaborative Software, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support
Beginner · Course · 1 - 4 Weeks

Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development
★ 4.7 (373) · Beginner · Professional Certificate · 3 - 6 Months