University of Illinois Urbana-Champaign
Skills you'll gain: Certified Public Accountant, Labor Law, Commercial Laws, Labor Relations, Law, Regulation, and Compliance, Regulation and Legal Compliance, Bankruptcies, Employee Relations, Regulatory Compliance, Labor Compliance, Public Accounting, Organizational Structure, Business, Contract Compliance, Contract Management, Accounting, Sales, Loans
★ 4.8 (1.4K) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Technical Support and Services, Cybersecurity, Incident Management, Cyber Attacks, Security Management, Network Support, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Administration, Cyber Risk, Risk Management Framework
★ 4.4 (12) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apple Service Certification, Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, File Management, Network Support, Operating System Administration, System Configuration, File Systems, General Networking, Knowledge of Apple Hardware, Data Storage, Data Management, Network Administration, Remote Access Systems, Application Security, Encryption
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Health Technology, Clinical Informatics, Healthcare Ethics, Clinical Documentation, Medical Imaging, Radiology, Diagnostic Radiology, AI literacy, Clinical Nursing, Data Ethics, Responsible AI, Clinical Research, Health Informatics, AI Personalization, Decision Support Systems, Risking, Nursing Practices, X-Ray Computed Tomography, Predictive Analytics, Image Analysis
Intermediate · Course · 1 - 3 Months

British Standards Institution
Skills you'll gain: AI Security, Data Ethics, Responsible AI, Risking, Risk Management Framework, Artificial Intelligence, AI literacy, Data Governance, Risk Management, Compliance Management, Operational Risk, Regulatory Compliance, Business Risk Management, Governance Risk Management and Compliance, Compliance Training, Risk Analysis, Quality Management Systems, Governance, Trustworthiness, Auditing
★ 3.2 (17) · Beginner · Specialization · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
★ 4.8 (1.9K) · Beginner · Course · Less Than 2 Hours

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
★ 4.6 (416) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Hardware Architecture, OSI Models, Computer Networking, Computer Hardware, Disaster Recovery, Virtual Local Area Network (VLAN), Network Administration, Network Architecture, Network Infrastructure, Database Management, General Networking, Network Troubleshooting, Relational Databases, Computer Systems, Wide Area Networks, Databases, Hardware Troubleshooting, Computer Architecture, Networking Hardware, IT Service Management
★ 4.6 (7) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, LLM Application, Responsible AI, AI Workflows, AI Integrations, Customer experience improvement, Customer Insights, Business Process Automation, User Feedback, Automation
★ 4.8 (54) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, USB, Wireless Networks, Mobile Security, Data Storage Technologies, Network Troubleshooting, Data Storage, Computer Hardware, Telecommunications, Peripheral Devices, General Networking, System Configuration, Help Desk Support, Networking Hardware, Cloud Storage, Technical Support, Computer Networking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Statistical Visualization, Dashboard, Data Visualization Software, Dashboard Creation, Looker (Software), Data Literacy, Health Informatics, Technical Communication, Spatial Data Analysis, Data Analysis, Health Technology, Geospatial Mapping, Health Care, Web Content Accessibility Guidelines
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Customer Inquiries, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Customer Retention, Key Performance Indicators (KPIs), Relationship Management
★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks