
Skills you'll gain: Content Scheduling, Driving engagement, Social Media Content, Google Gemini, Social Media Marketing, Customer Engagement, Social Media, Social Media Management, Social Media Strategy, ChatGPT, Marketing Automation, Content Creation, Content Strategy, Online Advertising, Copywriting, Search Engine Optimization, Keyword Research, Writing, Web Analytics and SEO, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Miro AI, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Responsible AI, AI Product Strategy, No-Code Development, Generative AI, Workflow Management, Email Automation, Process Design, ChatGPT, Customer Analysis, Content Performance Analysis, Customer Data Management, Customer Inquiries, Customer and Client Support, AI Workflows, Emotional Intelligence
Beginner · Specialization · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Customer Relationship Management, Content Performance Analysis, Performance Reporting, Forecasting, Sales Enablement, Sales Process, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Customer Success Management, Customer Engagement, Goal Setting
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, Business Transformation, Data Strategy, Innovation, Technology Strategies, Organizational Strategy, Culture Transformation, Organizational Leadership, Customer experience improvement, Cross-Channel Marketing, Customer experience strategy (CX), Process Analysis, Business Process, Initiative and Leadership, Business Priorities, Customer Engagement, Strategic Partnership, New Business Development, Consumer Behaviour, Emerging Technologies
★ 4.7 (27) · Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Persuasive Communication, Non-Verbal Communication, Target Audience, Rapport Building, Influencing, Project Management Institute (PMI) Methodology, Executive Presence, Program Management, Constructive Feedback, Stakeholder Communications, Project Management, Communication, Leadership, Team Performance Management, Public Speaking, Team Building, Presentations, Strategic Communication, Emotional Intelligence, Virtual Teams
★ 4.8 (10) · Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Sales, Closing (Sales), Selling Techniques, Sales Strategy, General Sales Practices, Sales Process, Sales Development, Consultative Selling, Overcoming Objections, Influencing, Consumer Behaviour, Value Propositions, Customer Engagement, Customer Relationship Building
★ 4.8 (12) · Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Storytelling, Data Storytelling, Brand Strategy, Brand Marketing, Visual Storytelling, Branding, Corporate Communications, Strategic Communication, Content Creation, Marketing Communications, Driving engagement, Content Strategy, Business Strategy
★ 4.1 (27) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Strategic Marketing, Marketing Strategies, Content Creation, Campaign Planning, Marketing, Content Marketing, Brand Marketing, Promotional Strategies, Social Media Content, Social Media, Drive Engagement, Social Media Management, Social Media Marketing, Influencing, Business
★ 2.3 (7) · Beginner · Guided Project · Less Than 2 Hours

Skillshare
Skills you'll gain: Instagram, Canva (Software), Content Performance Analysis, Web Content Accessibility Guidelines, Image Quality, Photography, Marketing Psychology, Photo Editing, Content Scheduling, Digital Publishing, Content Creation, Social Media Content, Visual Storytelling, Performance Analysis, Graphic and Visual Design, Content Strategy, Driving engagement, Social Media, Content Development and Management, Photo/Video Production and Technology
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Social Media Content, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Customer Service, Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Business Ethics, Data Ethics, Responsible AI, Ethical Standards And Conduct, Corporate Sustainability, Leadership Studies, Law, Regulation, and Compliance, Personally Identifiable Information, Artificial Intelligence, Regulatory Compliance, Risk Analysis, Governance
Mixed · Course · 1 - 4 Weeks