
Skills you'll gain: Sales Prospecting, Business Strategy, Proposal Writing, Business Planning, Sales Presentation, Portfolio Management, Client Services, Strategic Thinking, Prospecting and Qualification, Customer Acquisition Management, Business Correspondence, Direct Selling, Promotional Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Generative AI, Customer Service, Customer Inquiries, Customer Support, Application Programming Interface (API), User Flows, Python Programming, Development Environment
Intermediate · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Copywriting, Market Opportunities, Product Promotion, Promotional Strategies, Advertising, Search Engine Optimization, Online Advertising, Advertising Campaigns, Marketing, Podcasting, Content Creation, Keyword Research, Brand Awareness, Digital Publishing, Target Market, Brand Strategy, Branding
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Sprint Retrospectives, Driving engagement, Service Recovery, Drive Engagement, User Feedback, Customer Engagement, Product Lifecycle Management, Technical Product Management, End User Training and Support, Product Improvement, Knowledge Transfer, Change Management, Active Listening, Customer experience improvement, Performance Review, Product Strategy, Constructive Feedback, Program Evaluation, Decision Making, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Payment Systems, Cross-Functional Collaboration, Payment Processing and Collection, Record Keeping, Time Management, Social Media
Beginner · Course · 1 - 3 Months

Skills you'll gain: Load Balancing, Private Cloud, Google Cloud Platform, Cloud-Based Integration, System Configuration, Cloud Services
Beginner · Project · Less Than 2 Hours

University of London
Skills you'll gain: C++ (Programming Language), C and C++, Object Oriented Programming (OOP), Object Oriented Design, Programming Principles, Program Development, Computer Programming, Data Modeling, Transaction Processing
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Biostatistics, Bioinformatics, Statistical Machine Learning, Research Methodologies, Life Sciences, Science and Research, Human Development, Applied Machine Learning, Quantitative Research, Research Design, Clinical Research, Artificial Intelligence and Machine Learning (AI/ML), Social Determinants Of Health, Health Disparities, Biology, Molecular Biology, Cell Biology, Health Care, Health Equity, Health Policy
Intermediate · Specialization · 1 - 3 Months
Skills you'll gain: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, System Support, User Provisioning, Technical Support and Services, File Management, Linux Commands, Software Installation, Identity and Access Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment
Mixed · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Personalized Service, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer Inquiries, Generative AI Agents, Customer experience improvement, AI Integrations, Customer experience strategy (CX), Generative AI, Product Support, System Configuration
Mixed · Course · 1 - 4 Weeks