Customer segmentation courses can help you learn demographic analysis, psychographic profiling, and behavioral segmentation strategies. You can build skills in data interpretation, targeted marketing, and customer journey mapping. Many courses introduce tools like Google Analytics and customer relationship management (CRM) software, that support analyzing customer data and implementing effective segmentation strategies.

Simplilearn
Skills you'll gain: User Story, Agile Software Development, Agile Project Management, Backlogs, Scaled Agile Framework, Agile Methodology, Sprint Retrospectives, Sprint Planning, Change Management, Team Building, Kanban Principles, Project Management, Estimation, Prioritization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Blogs, Copywriting, User Feedback, Writing, Prompt Engineering, Generative AI Agents, Content Creation, Product Knowledge, Editing, Digital Content
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Generative AI, Customer Insights, Prompt Engineering, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Email Automation, Responsible AI, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production
Beginner · Course · 1 - 3 Months

Corporate Finance Institute
Skills you'll gain: Star Schema, Data Modeling, Extract, Transform, Load, Performance Tuning, Tableau Software, Database Design, Data Warehousing, Data Transformation, Data Integration
Advanced · Course · 1 - 3 Months

Skills you'll gain: Scrum (Software Development), User Story, Backlogs, Agile Methodology, Sprint Planning, Agile Project Management, Prioritization, Sprint Retrospectives, Estimation, Workflow Management, Risk Management, Cross-Functional Collaboration
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Social Media, Social Media Marketing, Social Media Strategy, Digital Transformation, Marketing, Professional Networking, Customer Relationship Building, Content Strategy, Customer Engagement, Market Dynamics, Integrated Marketing Communications, Target Audience, Peer Review
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: User Interface (UI), User Experience, Persona (User Experience), User Interface (UI) Design, User Flows, User Interface and User Experience (UI/UX) Design, User Experience Design, UI Components, Visualization (Computer Graphics), User Centered Design
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: User Story, Negotiation, Data Presentation, Risk Management, Professional Development, Business Risk Management
Beginner · Course · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Peer Review, Design Reviews, Interactive Design, User Interface (UI), Interaction Design, Usability, Software Design Patterns, Technical Design, Experience Design, Usability Testing, Technical Documentation, Design Strategies, Technical Writing, Simulations
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Data Cleansing, Data Wrangling, Data Integration, Data Capture, Data Preprocessing, Data Literacy, Data Quality, Data Transformation, Data Management, Data Collection, Web Scraping, Data Import/Export, Data Access, Information Management, Metadata Management, Unstructured Data
Mixed · Course · 1 - 4 Weeks