
Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft Power Automate/Flow, Microsoft 365, Invoicing, No-Code Development, Billing & Invoicing, AI Enablement, Document Management, Data Sharing, Data Store
★ 4.5 (36) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Billing & Invoicing, QuickBooks (Accounting Software), Billing, Invoicing, Billing Systems, Accounting Software, Payment Processing and Collection, Investigation, Claims Processing, Standard Accounting Practices, Accounting, Customer Complaint Resolution, Email Automation, Analysis, Business Process Automation, Automation, Document Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Cleansing, Document Management, Data Integrity, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Invoicing, Microsoft Office, Collaborative Software, Billing & Invoicing, Workflow Management, Billing, Automation, User Accounts
★ 4 (21) · Beginner · Guided Project · Less Than 2 Hours

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
★ 4.6 (572) · Beginner · Professional Certificate · 3 - 6 Months
Georgia Institute of Technology
Skills you'll gain: Telephone Skills, Oral Comprehension, Verbal Communication Skills, Language Competency, Vocabulary, English Language
★ 4.5 (108) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, Customer Support, Call Center Experience, Customer Service, Customer Analysis, Customer Insights, Automation, AI literacy, Artificial Intelligence, Law, Regulation, and Compliance, AI Integrations
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, AI Integrations
Intermediate · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Invoicing, Billing & Invoicing, Accounting Records, Billing, Excel Formulas, Spreadsheet Software, Tax Compliance, Payment Processing and Collection, Tax Management, Microsoft Excel, Regulation and Legal Compliance, Sales Tax, Regulatory Requirements, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Self Service Technologies, AI Integrations, Development Testing, Natural Language Processing
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Gemini, Gemini, OpenAI API, Multimodal Prompts, Tool Calling, OpenAI, Cloud API
Intermediate · Project · Less Than 2 Hours

Università Bocconi
Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Sales Presentation, Fundraising, Growth Strategies, Product Marketing, Customer Acquisition Management, Strategic Marketing, Product Development, Market Opportunities, Business Planning, Market Research, New Product Development, Presentations, Entrepreneurial Finance, Business Strategy, Persona Development, Customer Analysis, Market Analysis
★ 4.3 (15) · Beginner · Course · 1 - 4 Weeks