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Results for "inbound calls"


  • C

    Coursera

    Use AI Builder and Power Apps to Process Invoice Data

    Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft Power Automate/Flow, Microsoft 365, Invoicing, No-Code Development, Billing & Invoicing, AI Enablement, Document Management, Data Sharing, Data Store

    4.5 stars, 36 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.5 (36) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • C

    Coursera

    Automate and Resolve Invoicing Disputes Fast

    Skills you'll gain: Billing & Invoicing, QuickBooks (Accounting Software), Billing, Invoicing, Billing Systems, Accounting Software, Payment Processing and Collection, Investigation, Claims Processing, Standard Accounting Practices, Accounting, Customer Complaint Resolution, Email Automation, Analysis, Business Process Automation, Automation, Document Management

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Automate Invoice Data Entry with AI

    Skills you'll gain: Data Cleansing, Document Management, Data Integrity, Verification And Validation

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Use Power Automate & SharePoint to Automate Invoice Sending

    Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Invoicing, Microsoft Office, Collaborative Software, Billing & Invoicing, Workflow Management, Billing, Automation, User Accounts

    4 stars, 21 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4 (21) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • C

    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management

    4.6 stars, 572 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (572) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • G

    Georgia Institute of Technology

    Lesson | Telephone Language

    Skills you'll gain: Telephone Skills, Oral Comprehension, Verbal Communication Skills, Language Competency, Vocabulary, English Language

    4.5 stars, 108 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.5 (108) · Mixed · Course · 1 - 4 Weeks

    Category: Free
    Free
  • S

    Simplilearn

    Generative AI in Customer Service Operations Training

    Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, Customer Support, Call Center Experience, Customer Service, Customer Analysis, Customer Insights, Automation, AI literacy, Artificial Intelligence, Law, Regulation, and Compliance, AI Integrations

    Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • G

    Google Cloud

    Adding a Phone Gateway to a Virtual Agent

    Skills you'll gain: Google Cloud Platform, AI Integrations

    Intermediate · Project · Less Than 2 Hours

  • C

    Coursera

    Invoices: Tax, Data & Spreadsheets

    Skills you'll gain: Invoicing, Billing & Invoicing, Accounting Records, Billing, Excel Formulas, Spreadsheet Software, Tax Compliance, Payment Processing and Collection, Tax Management, Microsoft Excel, Regulation and Legal Compliance, Sales Tax, Regulatory Requirements, Automation

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Dialogflow CX: Enable IVR Features for your Voice Agent

    Skills you'll gain: Self Service Technologies, AI Integrations, Development Testing, Natural Language Processing

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Call Gemini using the OpenAI Library

    Skills you'll gain: Google Gemini, Gemini, OpenAI API, Multimodal Prompts, Tool Calling, OpenAI, Cloud API

    Intermediate · Project · Less Than 2 Hours

  • U

    Università Bocconi

    Startup Calling: from idea to impact

    Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Sales Presentation, Fundraising, Growth Strategies, Product Marketing, Customer Acquisition Management, Strategic Marketing, Product Development, Market Opportunities, Business Planning, Market Research, New Product Development, Presentations, Entrepreneurial Finance, Business Strategy, Persona Development, Customer Analysis, Market Analysis

    4.3 stars, 15 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.3 (15) · Beginner · Course · 1 - 4 Weeks

    Category: Free
    Free
1…161718…22

In summary, here are 10 of our most popular inbound calls courses

  • Use AI Builder and Power Apps to Process Invoice Data: Coursera
  • Automate and Resolve Invoicing Disputes Fast: Coursera
  • Automate Invoice Data Entry with AI: Coursera
  • Use Power Automate & SharePoint to Automate Invoice Sending: Coursera
  • CVS Health Call Center Customer Service: CVS Health
  • Lesson | Telephone Language: Georgia Institute of Technology
  • Generative AI in Customer Service Operations Training: Simplilearn
  • Adding a Phone Gateway to a Virtual Agent: Google Cloud
  • Invoices: Tax, Data & Spreadsheets: Coursera
  • Dialogflow CX: Enable IVR Features for your Voice Agent: Google Cloud

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