Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Marketing, Market Research, Social Media Strategy, Strategic Planning, Search Engine Optimization, Marketing Operations, Competitive Analysis, Data-Driven Decision-Making, Consumer Behaviour, Business Modeling, Customer Analysis, Web Analytics and SEO, Operations Management, Technical Management, Marketing Management, Digital Marketing, Branding, Google Ads, Forecasting
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Keyword Research, Copywriting, Search Engine Optimization, Content Strategy, Web Content, Web Analytics and SEO, Content Management, Content Creation, Writing, Content Marketing, Editing, Drive Engagement
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Responsible AI, Artificial Intelligence, Generative AI, AI Product Strategy, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), OpenAI, Business Management, Supervised Learning, Market Intelligence, Human Machine Interfaces, Emerging Technologies, Deep Learning, Natural Language Processing, Market Data
Beginner · Course · 1 - 3 Months

Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Pipelines, Data Transformation, Data Analysis, Microsoft Azure, Analytics, Data Warehousing, Data Integration, Extract, Transform, Load, Data Cleansing, Data Modeling, Dashboard, Data Governance
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Design Thinking, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Modeling, Lean Methodologies, Performance Measurement, Sales
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Microsoft Azure, Active Directory, Authorization (Computing), Identity and Access Management, User Provisioning, Group Policy, Cloud Management, Cloud Security, User Accounts, Cloud Storage, Data Security, Data Storage Technologies, Encryption
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Usability Testing, Usability, Test Tools, Interaction Design, Human Computer Interaction, Test Planning, User Research, Product Development, Web Analytics and SEO
Intermediate · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Data Dictionary, Health Informatics, Extract, Transform, Load, Data Synthesis, Fraud detection, Analytics, Data Integration, Data Analysis, Clinical Data Management, Data Transformation, Quality Assessment, Risk Analysis, Data Quality, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Project Design, Feasibility Studies, Climate Change Mitigation, Environmental Monitoring, Sustainability Reporting, Project Accounting, Project Finance, Environmental Science, Policy Analysis, Scientific Methods, Climate Change Programs, Sustainable Development, Market Analysis, Cost Benefit Analysis, Verification And Validation, Estimation, Data Collection
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Microsoft Copilot, Generative AI, AI Enablement, Training and Development, ChatGPT, Productivity Software, Training Programs, Prompt Engineering, Developing Training Materials, Learning Management Systems, Innovation, Case Studies, Automation
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Pump Stations, Blueprint Reading, Process Flow Diagrams, Hydraulics, Building Services Engineering, Engineering Drawings, Safety Standards, Structural Analysis, System Requirements, Engineering Calculations, Technical Standard
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction, Construction Engineering, Product Testing, Structural Engineering, Laboratory Testing, Building Codes, Construction Inspection, Construction Management, Process Validation, Engineering Practices, Civil Engineering, Engineering Analysis, Engineering Design Process, Structural Analysis, Engineering Calculations, Simulation and Simulation Software, Safety Standards, Design
Advanced · Specialization · 3 - 6 Months