Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Performance Appraisal, Performance Management, Constructive Feedback, Employee Performance Management, Performance Review, Performance Measurement, Performance Improvement, Performance Analysis, Organizational Strategy, Goal Setting
Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Engagement, Sales Pipelines, Power BI, Customer Relationship Management (CRM) Software, Lead Generation, Customer Insights, Resource Allocation, Resource Planning, Scheduling, Customer Relationship Management, Sales Process, Sales Management, Sales Operations, Microsoft Teams, Order Management, Customer Service, Marketing, Marketing Automation, Prospecting and Qualification, Business Reporting
★ 4.5 (85) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Sales Process, Sales, General Sales Practices, Sales Management, Selling Techniques, Sales Development, Sales Strategy, Sales Pipelines, Consultative Selling, Inside Sales, Prospecting and Qualification, Business Ethics, Cross-Functional Collaboration, Ethical Standards And Conduct, Customer Relationship Building, Customer Relationship Management (CRM) Software, Customer Relationship Management, Overcoming Objections, Relationship Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SAS (Software), Data Access, Statistical Programming, Cloud Development, Cloud-Based Integration, Data Analysis Software, Analytics, Data Processing, Data Manipulation, Statistical Software, Data Import/Export, Computer Programming, Data Analysis, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: General Data Protection Regulation (GDPR), Regulatory Compliance, Information Privacy, Personally Identifiable Information, Regulation and Legal Compliance, Compliance Auditing, Analytical Skills, Gap Analysis, Prioritization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, Front-End Web Development, Git (Version Control System), Web Content Accessibility Guidelines, User Interface and User Experience (UI/UX) Design, HTML and CSS, Cascading Style Sheets (CSS), UI/UX Strategy, React.js, Code Review, Version Control, Usability, User Interface (UI), Usability Testing, User Interface (UI) Design, Software Technical Review, Web Applications, Hypertext Markup Language (HTML), Semantic Web, Javascript
★ 4.6 (460) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Digital Marketing, Pay Per Click Advertising, Digital Marketing Campaigns, Online Advertising, Search Engine Optimization, Digital Advertising, Social Media Marketing, Social Media Campaigns, Marketing Effectiveness, Digital Analysis, Data-Driven Marketing, Social Media, Search Engine Marketing, Performance marketing, Marketing Strategies, Social Media Strategy, Return On Investment, Web Analytics and SEO, Paid media, Cross-Channel Marketing
Mixed · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Data Literacy, Critical Thinking, Data Quality, Analytical Skills, Data Analysis, Data Pipelines, Statistical Analysis, Data Visualization, Business Intelligence, Machine Learning, Data Ethics, Correlation Analysis, Data Governance, Data Integrity, Organizational Strategy, Business Communication, Cross-Functional Collaboration, Professional Development, SQL, Change Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: LinkedIn, Professional Networking, Blogs, Content Marketing, Customer Engagement, Content Performance Analysis, Cloud Platforms, Marketing Analytics, Collaborative Software, Content Creation, Business Marketing, Content Development and Management, Advertising Campaigns, Sales Prospecting, Social Media Content, Marketing Effectiveness, Customer Relationship Building, Social Media, Social Media Marketing, Marketing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Agentic Workflows, Generative AI Agents, AI Orchestration, AI Workflows, OpenAI API, OpenAI, Model Context Protocol, LLM Application, AI Integrations, Artificial Intelligence, Agentic systems, Workflow Management, Cloud-Based Integration, Python Programming, User Interface (UI), Application Deployment, Data Manipulation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Digital Marketing, Email Marketing, Pay Per Click Advertising, Digital Marketing Campaigns, Blogs, Digital Media Strategy, Content Performance Analysis, Marketing Strategies, Online Advertising, Advertising Campaigns, Campaign Management, Digital Brand Strategy, Marketing Planning, Digital Marketing Tools, Marketing Effectiveness, Contextual Advertising, Social Media, Data-Driven Marketing, Social Media Marketing, Marketing Strategy and Techniques
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Dashboard, Data Visualization, Process Design, Business Process Automation, Workflow Management, No-Code Development, Business Process, Generative AI Agents, Data Analysis, Data Modeling, Data Integration, Data Analysis Software, Application Design
★ 4.2 (161) · Beginner · Course · 1 - 3 Months