Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Goodwill Industries International
Skills you'll gain: Computer Literacy, Disabilities, Web Content Accessibility Guidelines, Diversity Equity and Inclusion Initiatives, Digital Communications, Computer Security Awareness Training, Community Development, Community Outreach, End User Training and Support, Safety and Security, Telecommunications, Data Access
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Exploratory Data Analysis, Data-Driven Decision-Making, Data Analysis, Data Management, Analytical Skills, Statistical Inference, Team Management, Statistical Modeling, Strategic Decision-Making, Data Presentation, Statistics, Communication
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Workplace Bullying Intervention, Rapport Building, Conflict Management, Relationship Building, Tactfulness, Social Skills, Workplace inclusivity, Interpersonal Communications, Professionalism, Empathy, Culture Transformation, Emotional Intelligence, Constructive Feedback, Advocacy, Diversity and Inclusion, Accountability, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Credit Risk, Risk Modeling, Financial Modeling, Lending and Underwriting, Risk Management, Bank Regulations, Risk Management Framework, Regulatory Compliance, Financial Regulation, Financial Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Scoping, Scope Management, Quality Management, Resource Planning, Project Risk Management, Stakeholder Management, Cost Management, Risk Management, Communication Strategies, Resource Allocation, Project Management, Cost Estimation, Project Management Life Cycle, Information Technology, Leadership Studies, Stakeholder Analysis, Timelines, Project Schedules, Human Resources Management and Planning, Procurement
Build toward a degree
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Software Documentation, Leaflet (Software), Technical Documentation, Data Manipulation, Data Cleansing, Data Transformation, Data Visualization Software, Code Review, R Programming, GitHub, Continuous Integration, Software Testing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Cyber Threat Hunting, Computer Security Incident Management, Cyber Threat Intelligence, Threat Detection, Threat Management, Security Management, Cybersecurity, Continuous Monitoring, Scenario Testing, Network Security, Technical Communication
Advanced · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Animation and Game Design, Visualization (Computer Graphics), Generative AI, Simulations, Computer Graphics, Python Programming, Creative Design, Object Oriented Programming (OOP), Algorithms
Advanced · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Institutional Review Board (IRB), Clinical Trials, Health Policy, Health Disparities, Clinical Research, Clinical Research Ethics, Health Equity, Healthcare Ethics, Public Health, Epidemiology, Good Clinical Practices (GCP), Pre-Clinical Development, Policty Analysis, Research, and Development, Health Care, Medical Science and Research, Policy Development, Health Care Procedure and Regulation, Community Health, Drug Development, Research
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Extensible Markup Language (XML), Extensible Languages and XML, Cascading Style Sheets (CSS), HTML and CSS, Data Validation, Information Architecture, Data Mapping, Verification And Validation, Document Management, Javascript, Interoperability, Hypertext Markup Language (HTML), Technical Documentation, Maintainability, Data Integrity, Software Documentation, Data Structures, Scripting, Web Content Accessibility Guidelines, Debugging
Beginner · Specialization · 3 - 6 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Energy and Utilities, Radiation Protection, Waste Minimization, Process Engineering, Materials science, Production Process, Manufacturing Processes, Chemical Engineering, Engineering Design Process, Design Specifications, Engineering Calculations, Manufacturing and Production, Environmental Engineering, Cost Estimation, Chemistry, Environment and Resource Management, Natural Resource Management, Safety Standards, Mathematical Modeling, Simulation and Simulation Software
Intermediate · Specialization · 3 - 6 Months

Skillshare
Skills you'll gain: Color Matching, Photo/Video Production and Technology, Photography, Video Editing, Collaborative Software, Post-Production, Image Quality, Videography, Color Theory, Video Production, Editing, Storytelling, Aesthetics, Cloud-Based Integration
Beginner · Specialization · 3 - 6 Months