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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Berklee

    The Singer Songwriter

    Skills you'll gain: Music Theory, Musical Composition, Music, File Management, Instrumental Music, Music Performance, Self-Awareness, Verbal Communication Skills, Performing Arts, Automation, Editing, Technical Support, Creativity, Coordination

    4.8
    Rating, 4.8 out of 5 stars
    ·
    4.3K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Core 2: OS, Software, Security and Operational Procedures

    Skills you'll gain: Operating Systems, Network Security, Network Support, Network Troubleshooting, System Support, Data Storage, Microsoft Windows, Systems Administration, Mac OS, Technical Support, System Configuration, Command-Line Interface, Software Installation, Linux, Help Desk Support, Encryption, Mobile Security, Information Technology, Firewall, Malware Protection

    4.7
    Rating, 4.7 out of 5 stars
    ·
    69 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Berklee

    Introduction to Ableton Live

    Skills you'll gain: File Management, Music, Automation, Editing, Technical Support, Creativity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Berklee

    Songwriting: Writing, Arranging, and Producing Music

    Skills you'll gain: Music Theory, Musical Composition, Music, File Management, Instrumental Music, Storytelling, Music Performance, Automation, Editing, Technical Support, Writing, Creativity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.1K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM & Darden Digital Strategy

    Skills you'll gain: Digital Transformation, Business Strategy, Cloud Computing Architecture, Competitive Analysis, Cloud Services, Business Transformation, Responsible AI, Cloud Security, Cloud Infrastructure, Big Data, Cloud Platforms, Data Analysis, Cloud Hosting, Statistical Analysis, Cloud Engineering, Cloud Solutions, Cloud Computing, Cloud Development, Generative AI, Data Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    50K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    Y

    Yale University

    The Science of Well-Being

    Skills you'll gain: Growth Mindedness, Health And Wellness Coaching, Behavioral Health, Positive Behavior Support, Goal Setting, Resilience, Cognitive Behavioral Therapy, Psychology, Social Skills, Mindfulness

    4.9
    Rating, 4.9 out of 5 stars
    ·
    40K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Health Information Technology Fundamentals

    Skills you'll gain: Electronic Medical Record, Clinical Informatics, Health Technology, Health Information Management, Clinical Documentation, Decision Support Systems, Practice Management Software, Technical Support, End User Training and Support, Patient Registration, Databases, Change Control, Interoperability, Authentications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    429 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI Essentials for Customer Service

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    I

    IBM

    IBM DevOps and Software Engineering

    Skills you'll gain: CI/CD, Software Development Life Cycle, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Linux Commands, Software Architecture, Agile Software Development, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Kubernetes, Restful API, Git (Version Control System), DevOps, Grafana, Software Engineering, Data Import/Export, Application Development

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    64K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    B

    Berklee

    Electronic Music Production

    Skills you'll gain: Musical Composition, Music Performance, Music, Media Production, Music Theory, Instrumental Music, File Management, Performing Arts, Post-Production, Design Thinking, Creativity, Electronic Media, Design Software, Automation, Editing, Technical Support, System Configuration, System Requirements

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.3K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    D

    DeepLearning.AI

    AI For Everyone

    Skills you'll gain: AI Product Strategy, Responsible AI, Data Ethics, Artificial Intelligence, Machine Learning, Strategic Thinking, Data Science, Deep Learning, Artificial Neural Networks

    4.8
    Rating, 4.8 out of 5 stars
    ·
    51K reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Customer Service Fundamentals: Knowledge Accelerators
  • The Singer Songwriter: Berklee
  • Core 2: OS, Software, Security and Operational Procedures: IBM
  • Introduction to Ableton Live: Berklee
  • Songwriting: Writing, Arranging, and Producing Music: Berklee
  • IBM & Darden Digital Strategy: IBM
  • The Science of Well-Being: Yale University
  • Health Information Technology Fundamentals: Johns Hopkins University
  • Generative AI Essentials for Customer Service: Edureka
  • IBM DevOps and Software Engineering: IBM

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