Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Peripheral Devices, Computer Hardware, System Configuration, Virtualization and Virtual Machines, Computer Systems, Virtual Machines, Operating Systems, USB, Hardware Troubleshooting, Computing Platforms, Linux, Software Installation, Technical Support, Mac OS, Computer Architecture, File Systems, Network Infrastructure, Data Storage, User Accounts, Disaster Recovery
Beginner · Course · 1 - 3 Months

Skills you'll gain: Operating Systems, Network Security, Network Support, Network Troubleshooting, System Support, Data Storage, Microsoft Windows, Systems Administration, Mac OS, Technical Support, System Configuration, Command-Line Interface, Software Installation, Linux, Help Desk Support, Encryption, Mobile Security, Information Technology, Firewall, Malware Protection
Intermediate · Course · 1 - 3 Months

Berklee
Skills you'll gain: Music Theory, Musical Composition, Music, File Management, Instrumental Music, Music Performance, Self-Awareness, Verbal Communication Skills, Performing Arts, Automation, Editing, Technical Support, Creativity, Coordination
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Music Theory, Musical Composition, Music, File Management, Instrumental Music, Storytelling, Music Performance, Automation, Editing, Technical Support, Writing, Creativity
Beginner · Specialization · 3 - 6 Months

Berklee
Skills you'll gain: File Management, Music, Automation, Editing, Technical Support, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Software Development Life Cycle, Open Web Application Security Project (OWASP), Continuous Integration, Istio, Linux Commands, Software Architecture, Agile Software Development, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Kubernetes, Restful API, Git (Version Control System), DevOps, Grafana, Software Engineering, Data Import/Export, Application Development
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Digital Transformation, Business Strategy, Cloud Computing Architecture, Competitive Analysis, Cloud Services, Business Transformation, Responsible AI, Cloud Security, Cloud Infrastructure, Big Data, Cloud Platforms, Data Analysis, Cloud Hosting, Statistical Analysis, Cloud Engineering, Cloud Solutions, Cloud Computing, Cloud Development, Generative AI, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Electronic Medical Record, Clinical Informatics, Health Technology, Health Information Management, Clinical Documentation, Decision Support Systems, Practice Management Software, Technical Support, End User Training and Support, Patient Registration, Databases, Change Control, Interoperability, Authentications
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: AI Product Strategy, Responsible AI, Data Ethics, Artificial Intelligence, Machine Learning, Strategic Thinking, Data Science, Deep Learning, Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Growth Mindedness, Health And Wellness Coaching, Behavioral Health, Positive Behavior Support, Goal Setting, Resilience, Cognitive Behavioral Therapy, Psychology, Social Skills, Mindfulness
Mixed · Course · 1 - 3 Months