University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Performance Measurement, Capacity Management, Cost Accounting, Organizational Strategy, Performance Analysis, Operational Analysis, Financial Accounting, Budget Management, Strategic Decision-Making, Accounting, Financial Controls, Business Strategy, Price Negotiation, Resource Allocation
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Organizational Development, Talent Recruitment, Virtual Teams, Human Resources Information System (HRIS), Workforce Development, Organizational Change
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Strategic Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Culture Transformation, Organizational Strategy, Emotional Intelligence, Conflict Management, Negotiation, Empathy, Business Strategy, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Concision, Verbal Communication Skills, Public Speaking, Storytelling, Interviewing Skills, Personal Attributes, Professional Networking, Professional Development, Business Writing, Communication
Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Climate Change Adaptation, Health Disparities, Health Equity, Environmental Issue, Advocacy, Social Determinants Of Health, Environmental Science, Health Education, Community Health, Resilience, Adaptability, Collaboration, Health Care, Public Health, Health Systems, Climate Change Mitigation, Sustainable Systems, Patient Communication, Healthcare Industry Knowledge, Leadership Development
Beginner · Course · 1 - 4 Weeks

The Open University
Skills you'll gain: Sustainable Business, Sustainable Development, Innovation, Environmental Social And Corporate Governance (ESG), Stakeholder Engagement, Business Continuity, Environmental Issue, Social Impact, Business Ethics, Business Architecture, Systems Thinking, Business Modeling, Complex Problem Solving
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Proposal Writing, Business Writing, Proposal Development, Sales Presentation, Sales Presentations, Presentations, Value Propositions, Data Visualization, Company, Product, and Service Knowledge, Content Creation, Business Strategy, Entrepreneurship
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Keyword Research, Generative AI, Search Engine Optimization, Content Strategy, AI Workflows, Digital Marketing
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Curiosity, Design Thinking, Innovation, Customer Analysis, Creative Thinking, Target Audience, Customer Insights, Market Research, Entrepreneurship, Problem Solving, Communication
Beginner · Course · 1 - 3 Months