Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Queen Mary University of London
Skills you'll gain: Qualitative Research, Research Methodologies, Surveys, Science and Research, Data Collection, Focus Group, Research, Market Research, Research Design, Sample Size Determination, Interviewing Skills, Probability & Statistics, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Keras (Neural Network Library), Deep Learning, Transfer Learning, Artificial Neural Networks, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Image Analysis, Applied Machine Learning, Autoencoders, Classification And Regression Tree (CART), Regression Analysis, Network Architecture, Natural Language Processing, Machine Learning, Model Evaluation
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Standards, Sustainable Development, Sustainable Business, Sustainability Reporting, Performance Measurement, Social Impact, Stakeholder Engagement, Investment Management, Governance, Key Performance Indicators (KPIs), Asset Management, Data-Driven Decision-Making, Verification And Validation, Accountability
Mixed · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Supplier Management, Procurement, Supplier Relationship Management, Strategic Sourcing, Supply Management, Supply Chain Management
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Architectural Design, Sustainable Development, Building Codes, Community Development, Land Development, Sustainable Architecture, Building Design, Sustainable Design, Sustainable Technologies, Construction, Climate Change Mitigation, Disabilities, Traffic Flow Optimization, Environmental Policy, Environmental Engineering, Policy Analysis, Case Studies
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Robotics, Programmable Logic Controllers, Electrical Systems, Automation Engineering, Hydraulics, Control Systems, Automation, Simulation and Simulation Software, Internet Of Things, Manufacturing Processes, Mechanical Engineering, Real Time Data, Human Machine Interfaces, Industrial Engineering, Hardware Troubleshooting, Image Analysis, Matlab, Equipment Design, Computer Vision, Embedded Software
Intermediate · Specialization · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Statements, Cash Flows, Financial Analysis, Finance, Income Statement, Balance Sheet, Corporate Finance, Financial Management, Financial Planning, Business, Business Management, Organizational Structure, Leadership and Management
Build toward a degree
Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Energy and Utilities, Transportation Operations, Governance, Systems Thinking, Technology Roadmaps, Emerging Technologies, Technology Strategies, Innovation, Internet Of Things, Digital Transformation, Sustainable Systems, Case Studies
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Customer experience strategy (CX), Strategic Communication, Marketing Communications, Marketing Strategies, Digital Media Strategy, Marketing Analytics, Digital Marketing, Marketing Automation, Marketing Channel, Data-Driven Decision-Making, Integrated Marketing Communications, Personalized Service, Consumer Behaviour, Data Ethics, Social Media, Emerging Technologies, Target Audience, Artificial Intelligence, Augmented Reality
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Organizational Change, Organizational Structure, Change Management, Organizational Effectiveness, Organizational Leadership, Strategic Decision-Making, Business Strategy, Innovation, Technology Strategies, Political Sciences, Knowledge Transfer, Persona (User Experience)
Mixed · Course · 1 - 3 Months

West Virginia University
Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Sales Training, Sales Strategy, Account Management, Sales, General Sales Practices, Training and Development, Talent Recruitment, Expense Management, Sales Process, Organizational Structure, Inside Sales, Marketing Budgets, Business Ethics, Employee Training, Legal Risk, Operating Expense, Compensation Strategy
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: 3D Modeling, Autodesk, Design Software, 3D Assets, Computer-Aided Design, Visualization (Computer Graphics), Computer Graphics, Industrial Design
Beginner · Course · 1 - 3 Months