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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    ESSEC Business School

    Grande Distribution et RSE : Comprendre et Agir

    Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Development, Environmental Issue, Sustainable Business, Public Health, Climate Change Mitigation, Sustainability Reporting, Environment and Resource Management, Consumer Behaviour, Waste Minimization, Packaging and Labeling, Pollution Prevention, Nutrition and Diet

    4.9
    Rating, 4.9 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Inbound Sales

    Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Email Automation, Prioritization, Customer Engagement

    Beginner · Course · 1 - 3 Months

  • Status: New
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    P

    Packt

    Advanced Google Analytics - A Practical Guide

    Skills you'll gain: Data Collection, Data Validation, Marketing Effectiveness

    Intermediate · Course · 3 - 6 Months

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    U

    University of Rochester

    The Power of Markets III: Input Markets and Promoting Efficiency

    Skills you'll gain: Market Dynamics, Supply And Demand, Economics, Policty Analysis, Research, and Development, Price Negotiation, Public Policies, Market Analysis, Competitive Analysis, Consumer Behaviour, Strategic Thinking

    4.9
    Rating, 4.9 out of 5 stars
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    42 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    What Are Service-Level Agreements (SLAs)?

    Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication

    3.8
    Rating, 3.8 out of 5 stars
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    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    Agile and Project Management Mastery for Scrum Leaders

    Skills you'll gain: User Story, Project Management, Risk Management, Kanban Principles, Project Planning, Agile Project Management, Agile Software Development, Cost Management, Project Management Office (PMO), Backlogs, Scaled Agile Framework, Agile Methodology, Scope Management, Team Leadership, Project Estimation, Earned Value Management, Requirements Management, Sprint Planning, Organizational Structure, Sprint Retrospectives

    4.8
    Rating, 4.8 out of 5 stars
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    8 reviews

    Beginner · Specialization · 1 - 3 Months

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    University of Virginia

    Agile и дизайн-мышление

    Skills you'll gain: User Story, Agile Product Development, Product Development, Design Thinking, Product Design, Persona (User Experience), New Product Development, Team Management, Agile Methodology, User Research, Usability Testing, User Centered Design, Persona Development, Innovation, Customer experience strategy (CX), Value Propositions

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Cold Calling & Prospecting

    Skills you'll gain: Cold Calling, Overcoming Objections, Sales Prospecting, Sales Pipelines, Sales Presentation, Selling Techniques, Sales Process, Customer Relationship Building, Relationship Building, Setting Appointments, Verbal Communication Skills, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
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    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Introduction to Generative AI in Human Resources

    Skills you'll gain: Responsible AI, Human Resources, Data Ethics, Generative AI, Recruitment, Talent Recruitment, Employee Engagement, Human Resource Strategy, AI Personalization, Recruitment Strategies, Employee Performance Management, Automation, Diversity and Inclusion, Data-Driven Decision-Making

    4.6
    Rating, 4.6 out of 5 stars
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    30 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Highway Planning, Pavement Design and Construction

    Skills you'll gain: Construction Inspection, Building Codes, Construction Engineering, Construction, Construction Management, Civil Engineering, Civil and Architectural Engineering, Structural Engineering, Hydrology, Engineering Practices, Hydraulics, Structural Analysis, Materials science, Engineering Plans And Specifications, Laboratory Testing, Engineering Software, Engineering Design Process, Plant Operations and Management, Safety Standards, Engineering Calculations

    Advanced · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Advanced Analytics with Power BI

    Skills you'll gain: Business Reporting, Data Import/Export, Data-Driven Decision-Making, AI Personalization

    4
    Rating, 4 out of 5 stars
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    10 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Brand Awareness Using Digital Brand Activation

    Skills you'll gain: Brand Awareness, Social Media Marketing, Target Audience, Social Media, Brand Strategy, Digital Media Strategy, Branding, Content Marketing, Content Strategy, Social Media Strategy, Marketing Communications, Marketing Analytics, Customer Engagement

    4.7
    Rating, 4.7 out of 5 stars
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    15 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Grande Distribution et RSE : Comprendre et Agir: ESSEC Business School
  • Inbound Sales: HubSpot Academy
  • Advanced Google Analytics - A Practical Guide: Packt
  • The Power of Markets III: Input Markets and Promoting Efficiency: University of Rochester
  • What Are Service-Level Agreements (SLAs)?: Coursera
  • Agile and Project Management Mastery for Scrum Leaders: Simplilearn
  • Agile и дизайн-мышление: University of Virginia
  • Cold Calling & Prospecting: Packt
  • Introduction to Generative AI in Human Resources: Coursera
  • Highway Planning, Pavement Design and Construction: L&T EduTech

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