Skills you'll gain: Customer Service, Customer Complaint Resolution, Campaign Planning, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Assertiveness, Personalized Service, Customer Engagement, Customer Retention, Experimentation, De-escalation Techniques, Customer Relationship Management, Customer Insights, Leadership and Management, Conflict Management, Team Leadership, Active Listening

Skills you'll gain: Wireless Networks, Communication Systems, Telecommunications, Digital Communications, Network Infrastructure, System Design and Implementation, Network Performance Management, Capacity Management, Emerging Technologies

Skills you'll gain: Microsoft Copilot, AI Workflows, Workflow Management, AI Enablement, AI literacy, Microsoft 365, Data Ethics, Professional Development, Strategic Leadership, Organizational Leadership, Business Metrics, Thought Leadership, Performance Measurement, Performance Management, Trustworthiness, Influencing, Portfolio Management, Storytelling, Verification And Validation, Productivity

Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Scripting Languages, Web Development, Data Structures, Data Analysis, Software Development

Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Key Performance Indicators (KPIs), Timelines, Business Intelligence, Dashboard, Microsoft Excel, Business Reporting, Dashboard Creation, Data Modeling, Data Transformation, Data Literacy, Spreadsheet Software, Data Analysis, Data Visualization, Data Cleansing, Analytical Skills, Data Visualization Software, Data-Driven Decision-Making, Data Analysis Software

Skills you'll gain: File I/O, Java Programming, Data Persistence, Java, Code Reusability, Data Import/Export, File Management, Object Oriented Programming (OOP), Maintainability, OS Process Management, Scalability, Performance Tuning

Skills you'll gain: Database Design, SQL, Apache Hive, Relational Databases, Databases, Database Management, Database Management Systems, Big Data, Database Systems, Amazon Web Services, MySQL, Data Management, Query Languages, Amazon S3, Apache Hadoop, Data Storage, NoSQL, Data Storage Technologies, Cloud Storage, Data Analysis

Skills you'll gain: Organizational Strategy, Performance Measurement, Team Performance Management, Leadership and Management, Employee Engagement, Team Management, Organizational Leadership, Teamwork, Benchmarking, Team Building, Behavior Management, Business Planning, Organizational Structure, Team Leadership, Organizational Change, Human Resources, Business Management, Business Ethics, Decision Making, People Management

Skills you'll gain: Anthropic Claude, Prompt Engineering, Financial Modeling, Research Reports, AI Orchestration, Email Automation, AI Workflows, Business Modeling, Vibe coding, Financial Analysis, Report Writing, Financial Data, Agentic Workflows, Model Context Protocol, Agentic systems, Generative AI Agents, Statistical Reporting, Data Presentation, Presentations, Data Visualization

Skills you'll gain: Software Architecture, Unified Modeling Language, Systems Architecture, Software Design, Software Design Documents, Software Visualization, Product Family Engineering, Software Development, Software Documentation, Diagram Design, Software Technical Review, Application Deployment

Skills you'll gain: Prompt Engineering, Large Language Modeling, AI powered creativity, AI Personalization, Prompt Patterns, AI literacy, LLM Application, Multimodal Prompts, AI Enablement, Prompt Engineering Tools, Artificial Intelligence, AI Workflows, Generative AI, Responsible AI, Critical Thinking, Lifelong Learning, Adaptability

Skills you'll gain: Microsoft Azure, Data Lakes, Microsoft Power Platform, Data Governance, Data Quality, Data Dictionary, Metadata Management, Data Architecture, Data Management, Data Integration, Microsoft SQL Servers, Authorization (Computing), Taxonomy, Identity and Access Management, Data Access, Data Sharing, Role-Based Access Control (RBAC)