Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
Stanford University
Skills you'll gain: Game Theory, Bidding, Social Sciences, Resource Allocation, Political Sciences, Economics, Behavioral Economics, Mathematical Theory & Analysis, Probability & Statistics
Advanced · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Cloud Computing, Cloud Services, Cloud Computing Architecture, Cloud Infrastructure, Cloud Solutions, Scalability, Cloud Platforms, Public Cloud, Software As A Service, Infrastructure As A Service (IaaS), Cloud Storage, Platform As A Service (PaaS), Private Cloud, Hybrid Cloud Computing, Virtualization
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Application Deployment, Amazon Web Services, Load Balancing, Google Cloud Platform, Amazon CloudWatch, Cloud Applications, Kubernetes, Application Performance Management, Virtual Machines, Cloud Storage, Cloud Computing Architecture, Virtual Private Networks (VPN), Public Cloud, Amazon S3, Virtualization and Virtual Machines, Hybrid Cloud Computing, Identity and Access Management, Cloud Infrastructure, Containerization, Cloud Services
Intermediate · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Team Building, Teamwork, Team Management, Team Leadership, Conflict Management, Team Motivation, Collaboration, Virtual Teams, Performance Management, Organizational Structure, Leadership, Innovation, People Development, Industrial and Organizational Psychology, Diversity and Inclusion, Goal Setting, Decision Making
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Request For Quotation (RFQ), Stakeholder Management, Procurement, Purchasing, Request for Proposal, Supplier Management, Supply Chain Management, Cost Reduction, Case Studies
Beginner · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Classification And Regression Tree (CART), Applied Machine Learning, Supervised Learning, Predictive Modeling, Text Mining, Machine Learning Algorithms, Feature Engineering, Data Cleansing, Scalability, Risking, Machine Learning, Natural Language Processing, Big Data, Probability & Statistics, Algorithms
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Fundraising, Business Management, Organizational Strategy, Event Management, Governance, Stakeholder Engagement, Business Planning, Marketing, Strategic Marketing, Planning, Business Marketing, Performing Arts, Growth Strategies
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Software Architecture, Amazon Web Services, API Gateway, Amazon DynamoDB, Python Programming, Service Oriented Architecture, Cloud Computing Architecture, Microservices, Serverless Computing, Cloud Applications, Databases, Scripting, Automation, Relational Databases, Application Development, Development Environment
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Marketing Planning, Business Planning, Marketing Strategies, Product Marketing, Go To Market Strategy, Marketing Strategy and Techniques, Case Studies, Planning, Target Market, Marketing Budgets, Marketing Analytics, Brand Strategy, Market Analysis, Competitive Analysis, Profit and Loss (P&L) Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Order Processing, Order Management, Inventory Management System, Inventory Control, Customer Relationship Management, E-Commerce, Web Analytics, Retail Management, Product Management, Content Management Systems, Editing, Marketing, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), HTML and CSS, Web Development, Web Applications, Web Design and Development, Web Design, Front-End Web Development
Beginner · Guided Project · Less Than 2 Hours

Yonsei University
Skills you'll gain: Wireless Networks, Communication Systems, Telecommunications, System Design and Implementation, Network Performance Management, Network Protocols, Emerging Technologies
Beginner · Course · 1 - 3 Months