Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

EIT Digital
Skills you'll gain: Closing (Sales), Business Modeling, Cold Calling, Design Thinking, Customer Analysis, Entrepreneurship, Technology Roadmaps, Innovation, Sales Process, Technology Strategies, Market Analysis, Target Market, Marketing, Business Strategy, Forecasting, Ideation, Marketing Strategies, Strategic Planning, Competitive Analysis, Business Strategies
Intermediate · Specialization · 3 - 6 Months

Universidad de los Andes
Skills you'll gain: Planning, Research Design, Program Evaluation, Constructive Feedback, Strategic Planning, Collaboration, Needs Assessment, Social Determinants Of Health, Goal Setting, Adaptability, Problem Solving
Intermediate · Course · 1 - 3 Months

Georgia Institute of Technology
Skills you'll gain: Sales Presentation, Presentations, Verbal Communication Skills, Public Speaking, Business Correspondence, English Language, Cultural Diversity, Professional Networking, Intercultural Competence, Communication, Cultural Sensitivity, Business Writing, Setting Appointments, Writing
Mixed · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Request For Quotation (RFQ), Stakeholder Management, Procurement, Purchasing, Request for Proposal, Supplier Management, Supply Chain Management, Cost Reduction, Case Studies
Beginner · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Arbitration, Contract Review, Commercial Laws, Legal Risk, Contract Management, Contract Negotiation, Contract Compliance, Coordination, Service Level Agreement, Liquidation, Asset Protection
Mixed · Course · 1 - 3 Months

National Taiwan University
Skills you'll gain: Artificial Intelligence, Simulations, Computer Science, Computational Thinking, Programming Principles, Game Design, Algorithms, Machine Learning
Beginner · Course · 1 - 3 Months

Advancing Women in Tech
Skills you'll gain: Cross-Functional Team Leadership, Technical Product Management, Product Management, Artificial Intelligence and Machine Learning (AI/ML), User Experience Design, Design, Artificial Intelligence, Interviewing Skills, Machine Learning, Deep Learning, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, CI/CD, Cloud Infrastructure, Google Cloud Platform, Cloud Applications, Containerization, Cloud-Native Computing, Identity and Access Management, Infrastructure As A Service (IaaS), Application Deployment, Cloud Management, Cloud Services, Continuous Integration, Cloud Computing, Cloud Storage, Scalability, DevOps, Continuous Delivery, Role-Based Access Control (RBAC), Cloud Computing Architecture
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Google Ads, Online Advertising, Search Engine Marketing, Campaign Management, Keyword Research, Advertising Campaigns, Advertising, Pay Per Click Advertising, Digital Advertising, Marketing, Bidding, Digital Marketing, Budget Management, Marketing Strategies
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Verification And Validation, Theoretical Computer Science, System Testing, System Software, Systems Design, Software Architecture, Embedded Systems
Intermediate · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Logistics, Logistics Management, Supply Chain Management, Manufacturing Operations, Strategic Sourcing, Operations Management, Warehouse Management, Forecasting, Supply Chain Planning, Business Operations, Materials Management, Financial Statements, Supply Chain, Inventory Management System, Transportation Management, Procurement, Supply Chain Systems, Case Studies, Cash Flows, Warehouse Operations
Advanced · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Cross-Functional Collaboration, Project Planning, Stakeholder Analysis, Business Systems Analysis, Sustainable Development, Strategic Leadership, Corporate Sustainability, Team Leadership, Business Leadership, Diversity and Inclusion, Strategic Thinking, Cultural Responsiveness, Project Management, Organizational Strategy, Communication Strategies, Environmental Social And Corporate Governance (ESG), Ethical Standards And Conduct, Relationship Building, Root Cause Analysis
Beginner · Specialization · 1 - 3 Months