
Skills you'll gain: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: IT Management, Technical Management, Risk Management, Project Management, Internal Communications, Data Ethics, Responsible AI, Generative AI, Case Studies, Innovation, Decision Making
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Object Oriented Programming (OOP), Data Structures, Python Programming, Computer Programming, Programming Principles, File I/O, Algorithms, Embedded Software, Debugging
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Web Development Tools, Javascript, Scripting Languages, Scripting, Browser Compatibility, Debugging, Development Environment, Maintainability
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Team Management, Customer Data Management, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours

Erasmus University Rotterdam
Skills you'll gain: Transportation Operations, Law, Regulation, and Compliance, Case Law, Labor Law, Labor Relations, Commercial Laws, Case Studies, Regulation and Legal Compliance, Court Systems, Civil Law, Workers Compensation, Legal Research, Coordination
Advanced · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Rmarkdown, Data Science, Version Control, R (Software), Big Data, R Programming, Data Visualization Software, General Science and Research, GitHub, Statistical Programming, Git (Version Control System), Data Analysis, Exploratory Data Analysis, Integrated Development Environments, Software Installation
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Legal Technology, Legal Research, Anthropic Claude, Generative AI, ChatGPT, Legal Writing, Responsible AI, AI Workflows, Prompt Engineering, Case Law, Human Factors
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: JavaScript Frameworks, Web Development Tools, Test Automation, API Testing, Test Tools, Software Testing, Network Performance Management, Web Servers
Advanced · Guided Project · Less Than 2 Hours

Minnesota State University, Mankato
Skills you'll gain: Research, Usability Testing, Usability, Research Methodologies, User Research, Writing and Editing, User Feedback, Report Writing, Web Content Accessibility Guidelines, User Experience Design, AI Enablement, Persona (User Experience), User Experience, Analysis
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Building Information Modeling, Civil Engineering, Building Design, Building Services Engineering, Facility Management, Landscape Architecture, Architectural Design, Energy and Utilities, Transportation Operations, Sustainable Engineering, Safety and Security, Sustainable Design, As-Built Drawings, Construction, Traffic Flow Optimization, Building Codes, Demand Planning, Capacity Management, Estimation
Intermediate · Course · 1 - 4 Weeks