Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Illinois Tech
Skills you'll gain: Industrial and Organizational Psychology, Job Analysis, Talent Management, Leadership and Management, Team Leadership, Team Building, Performance Analysis, Leadership, Human Resources, Human Resources Management and Planning, Team Motivation, Diversity and Inclusion, Occupational Safety And Health, Employee Performance Management, Organizational Development, Workforce Development, Employee Engagement, Stress First Aid, Performance Management, Research
Beginner · Course · 1 - 3 Months

Universidad Austral
Skills you'll gain: Program Evaluation, Community Outreach, Education and Training, Community Development, Teaching, Curriculum Planning, Mentorship, Student Support and Services, Family Support, Cultural Responsiveness
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Personal Development, Resilience, Self-Awareness, Mental Concentration, Accountability, Self-Motivation, Persistence, Productivity, Adaptability, Positivity, Stress Management, Goal Setting
Build toward a degree
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Model Deployment, Google Cloud Platform, Cloud Deployment, Cloud Infrastructure, Hardware Architecture, Infrastructure Architecture, AI Workflows, Cloud Computing Architecture, Performance Tuning, Computer Hardware, MLOps (Machine Learning Operations), Cloud Platforms, Computing Platforms, Interoperability, Artificial Intelligence, Product Demonstration, Performance Improvement, Benchmarking, Systems Architecture
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Editing, Customer Advocacy, Brand Management, Target Audience
Intermediate · Guided Project · Less Than 2 Hours

University of Minnesota
Skills you'll gain: Pain Management, Mindfulness, Manual Therapy, Treatment Planning, Nursing and Patient Care, Clinical Practices, Mental Health, Patient Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Health Informatics, Health Policy, Health Assessment, Health Technology, Health Care, Value-Based Care, Analysis, Data Analysis, Clinical Trials, Decision Support Systems, Statistical Modeling, Model Evaluation, Markov Model, Systems Of Measurement
Intermediate · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: C (Programming Language), Computer Architecture, Embedded Software, Computer Engineering, Computer Programming, Computer Science, Program Development, Data Structures, Linux, Debugging
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Model Evaluation, Applied Machine Learning, Unsupervised Learning, Classification And Regression Tree (CART), Decision Tree Learning, Artificial Neural Networks, Classification Algorithms, Supervised Learning, Statistical Machine Learning, Machine Learning Algorithms, Random Forest Algorithm, Artificial Intelligence and Machine Learning (AI/ML), Dimensionality Reduction, Statistics
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, Prompt Engineering, Ideation, Instructional Design, Brainstorming, Design Strategies, Content Creation, Persona Development, Professional Development, digital literacy
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Data Ethics, Policy Analysis, Case Studies, Political Sciences, Data Analysis, Responsible AI, Public Administration, Analytics, Model Evaluation, Data Presentation, Data-Driven Decision-Making, Ethical Standards And Conduct, R Programming, Machine Learning
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Supply Chain Management, Supply Chain Planning, Inventory Management System, Supply Chain Systems, Forecasting, Customer Demand Planning, AI Enablement, Supplier Management, Risk Mitigation, Transportation, Supply Chain, and Logistics, Automation, Risk Management, Operational Efficiency
Beginner · Course · 1 - 4 Weeks