Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado System
Skills you'll gain: Systems Engineering, Requirements Analysis, Requirements Elicitation, Systems Development Life Cycle, Systems Development, Configuration Management, Engineering Management, Project Risk Management, Waterfall Methodology, Functional Requirement, Systems Analysis, Project Management, Risk Management, Systems Architecture, System Requirements
★ 4.6 (8) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Video Editing, TikTok, Storytelling, Timelines, Visual Storytelling, Content Creation, Multimedia, Post-Production, Animations, Video Production, Color Matching, Editing, Typography
★ 4.2 (15) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Electrical Engineering, Semiconductors, Engineering, Scientific, and Technical Instruments, Electrical and Computer Engineering, Electronics, Electronic Components, Materials science, Engineering Calculations, Performance Testing, Physics, Mathematical Modeling
★ 3.9 (27) · Advanced · Course · 1 - 3 Months

Skills you'll gain: 3D Modeling, 3D Assets, Visualization (Computer Graphics), Graphical Tools, Design Software, Control Panels, Editing, Build Tools, User Interface (UI), Design, Design and Product, Creative Design, Software Installation
★ 4.9 (22) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Photo Editing, Photography, Visual Storytelling, Storytelling, Editing, Geospatial Information and Technology, Geospatial Mapping, Geographic Information Systems, GIS Software, Image Quality, Global Positioning Systems, Spatial Data Analysis, Post-Production, Planning, Research, Photo/Video Production and Technology, Adobe Creative Cloud, Creativity, Design Elements And Principles, Critical Thinking
★ 3.8 (14) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Editing, Customer Advocacy, Ideation, Brand Management, Interviewing Skills
★ 4.3 (21) · Intermediate · Guided Project · Less Than 2 Hours
Yonsei University
Skills you'll gain: Semiconductors, Electronics, Electronics Engineering, Electronic Components, Electronic Hardware, Electronic Systems, Electrical Engineering, Display Devices, Materials science, Engineering, Scientific, and Technical Instruments, Computer Displays, Manufacturing Processes, Emerging Technologies, Chemical and Biomedical Engineering, Biotechnology, Reliability, Physics
★ 4.7 (116) · Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Analysis Expressions (DAX), Data Ethics, Data Modeling, Data Governance, Data Architecture, Database Design, Power BI, Data Management, General Data Protection Regulation (GDPR), Data Warehousing, Star Schema, Personally Identifiable Information, Information Privacy, Data Visualization Software, Data Security, Data Integrity, Snowflake Schema, Relational Databases, Data Quality, Extract, Transform, Load
★ 4.7 (23) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Hardware Design, Electronic Hardware, Schematic Diagrams, Computer-Aided Design, Electronic Systems, Mechanical Design, Drafting and Engineering Design, Electronics Engineering, Electrical Engineering, 3D Modeling, Electronics, Electronic Components, Simulation and Simulation Software, Simulations, Design Software, Design Specifications, Digital Signal Processing, Verification And Validation, Open Source Technology, Data Import/Export
★ 5 (35) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Medication Therapy Management, Pharmacotherapy, Pharmacology, Medical Prescription, Patient Education And Counseling, Pharmaceuticals, Clinical Pharmacy, Patient Education and Support, Drug Development, Value-Based Care, Utilization Management, Health Policy, Clinical Research, Patient Safety, Research Design, Epidemiology
★ 4.4 (10) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Interactive Brokers
Skills you'll gain: Market Trend, Portfolio Risk, Technical Analysis, Risk Management, Market Data, Trend Analysis, Investment Management, Investments, Financial Trading, Equities
★ 4.8 (11) · Beginner · Course · 1 - 4 Weeks