Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: OpenAI, LLM Application, Prompt Engineering, Generative AI, Back-End Web Development, Restful API, Application Programming Interface (API), Web Design and Development, Web Applications, UI Components
Intermediate · Guided Project · Less Than 2 Hours

Advancing Women in Tech
Skills you'll gain: Amazon Web Services, Cloud Computing, Amazon Elastic Compute Cloud, Amazon DynamoDB, Cloud Services, AWS Identity and Access Management (IAM), Amazon S3, AWS CloudFormation, Amazon Redshift, Databases, Innovation, Product Management, Cost Management, Business Strategy, Scalability
Intermediate · Course · 1 - 4 Weeks
Blue Prism
Skills you'll gain: Robotic Process Automation, Business Objects Framework, Business Process Automation, Process Flow Diagrams, Automation, Process Design, Workflow Management, Process Analysis, Process Development, Business Process, Process Validation, Release Management, Data Import/Export, Decision Making, Data Analysis
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Accountability, Decision Making, Conflict Management, Business Ethics, Risk Management, Strategic Leadership, Culture Transformation, Engineering Management, Organizational Leadership, Empathy, Organizational Strategy, Leadership, Professional Development, Employee Engagement, Diversity and Inclusion
Beginner · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Student Support and Services, Academic Advising, Education and Training, Training Programs, Student Engagement, Adult Education, Higher Education, Mentorship, Lifelong Learning, Curriculum Development
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Liberal Arts, Social Justice, Ethical Standards And Conduct, World History, Cultural Diversity, Journalism, International Relations, Public History, Political Sciences, Governance, Diplomacy
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: New Product Development, Product Development, Design Thinking, Engineering Management, Product Management, Market Research, Prototyping, Conceptual Design, Innovation, Product Requirements, Target Market, Mockups, Wireframing, Leadership and Management, Leadership, Creativity, Customer Insights
Build toward a degree
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Cyber Governance, Law, Regulation, and Compliance, Security Strategy, Culture Transformation, Enterprise Security, Cyber Operations, Communication, Business Risk Management, Business Leadership, Organizational Leadership, Leadership, Dashboard
Beginner · Course · 1 - 3 Months

Skills you'll gain: Pain Management, Patient Communication, Patient Assistance, Clinical Nutrition, Nutrition and Diet, Patient Education and Support, Patient Evaluation, Direct Patient Care, Health Assessment, Nutrition Education, Communication, Clinical Experience, Health Care, Healthcare Ethics, Patient Safety, Health And Safety Standards, Healthcare Industry Knowledge, Critical Thinking and Problem Solving, Decision Making, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Public Cloud, Computing Platforms, Technical Documentation, Systems Architecture
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Sustainable Architecture, Architectural Design, Building Design, Environmental Engineering, Thermal Management, Sustainable Design, HVAC, Building Services Engineering, Climate Change Adaptation, Simulations, Materials science, Physics
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Tensorflow, Google Cloud Platform, Cloud Infrastructure, Hardware Architecture, Application Deployment, Infrastructure Architecture, Infrastructure As A Service (IaaS), Cloud Computing Architecture, Performance Tuning, Computer Hardware, Computer Architecture, MLOps (Machine Learning Operations), Cloud Platforms, Business Workflow Analysis, Interoperability, Artificial Intelligence, Product Demonstration, Performance Improvement, Systems Architecture, Benchmarking
Intermediate · Specialization · 1 - 3 Months