Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
Michigan State University
Skills you'll gain: Design Elements And Principles, Photography, Photo Editing, Creative Design, Graphic and Visual Design, Image Quality, Photo/Video Production and Technology, File Management, Storytelling
Mixed · Course · 1 - 4 Weeks
IE Business School
Skills you'll gain: Brand Strategy, Branding, Brand Awareness, Logo Design, Brand Management, Target Audience, Target Market, Consumer Behaviour, Value Propositions, Marketing, Customer Insights, Marketing Psychology, Marketing Strategies, Advertising, Competitive Analysis, Typography, Storytelling, Color Theory
Intermediate · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Ideation, Verification And Validation, Responsible AI, Generative AI, Creativity, Risk Management Framework, Artificial Intelligence, Problem Solving
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Demand Planning, Procurement, Supplier Relationship Management, Supply Chain, Supply Chain Planning, Operational Efficiency, Customer Demand Planning, Supply Chain Management, Presentations, Operations, Logistics, Transportation Management, Forecasting, Inventory and Warehousing, Cost Reduction, Decision Making
Mixed · Course · 1 - 3 Months

Duke University
Skills you'll gain: Responsible AI, Data Ethics, Human Computer Interaction, User Experience Design, Human Centered Design, Human Factors, AI Product Strategy, Personally Identifiable Information, Information Privacy, General Data Protection Regulation (GDPR), Artificial Intelligence, Design Thinking, Machine Learning
Beginner · Course · 1 - 4 Weeks

HEC Paris
Skills you'll gain: Project Implementation, Social Impact, Entrepreneurship, Self-Awareness, Ideation, Personal Development, New Business Development, Empowerment, Sustainable Business, Visionary, Innovation, Proactivity, Design Thinking, Creative Problem-Solving, Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Laboratory Experience, Quality Control, Product Development, Packaging and Labeling, Quality Assurance, Laboratory Equipment, Prototyping, Product Quality (QA/QC), New Product Development, Laboratory Procedures, Statistical Process Controls, Product Design, Good Manufacturing Practices, Quality Management, Product Testing, Design Specifications, Chemistry, Safety Standards, Personal Care, Microbiology
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Internet Of Things, Application Programming Interface (API), TCP/IP, Electronics, Embedded Systems, Network Protocols, USB, General Networking, Electronic Systems, Hardware Design, Digital Signal Processing, Computer Hardware, Python Programming, Linux, Servers
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Human Capital, People Management, Leadership and Management, Leadership Studies, Decision Making, Organizational Structure, Organizational Effectiveness, Organizational Change, Employee Performance Management, Performance Management, Team Motivation, Compensation Management, Change Management, Job Analysis, Recruitment
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll, Payroll Administration, Payroll Processing, Payroll Systems, Payroll Reporting, Compensation Management, Human Resources Information System (HRIS), Customer Service, Communication Strategies, Compliance Management, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Software Design Patterns, Software Design, Software Quality Assurance, Software Engineering, Program Development, Application Security, Object Oriented Design, Software Architecture, Software Quality (SQA/SQC), Development Testing, Threat Modeling, Maintainability, Development Environment, Code Review, Application Deployment, Continuous Deployment, Quality Assurance, Security Requirements Analysis, Continuous Delivery, Software Testing
Intermediate · Course · 1 - 3 Months
Arizona State University
Skills you'll gain: Business Ethics, Sales Presentations, Meeting Facilitation, Graphic Design, English Language, Brainstorming, Negotiation, Purchasing, Verbal Communication Skills, Business Writing, Presentations, Product Planning, Telephone Skills, Marketing Materials, Business Communication, Advertising, Business Planning, Financial Analysis, Communication, Marketing
Intermediate · Specialization · 3 - 6 Months