Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Coursera
Skills you'll gain: Generative AI, Responsible AI, Financial Data, Complex Problem Solving, Microsoft Copilot, Data Ethics, ChatGPT, Data-Driven Decision-Making, Data Analysis, Prompt Engineering, Financial Analysis, Data Visualization Software
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Internal Auditing, Enterprise Risk Management (ERM), Data Visualization, Risk Analysis, Tableau Software, Data Presentation, Auditors Report, Internal Communications, Persuasive Communication, Data-Driven Decision-Making, Continuous Improvement Process, Data Analysis, Data Literacy, Cybersecurity, Empathy & Emotional Intelligence, Influencing, Stakeholder Management, Stakeholder Analysis, Governance Risk Management and Compliance, Business Risk Management
Intermediate · Specialization · 1 - 3 Months

Alibaba Cloud Academy
Skills you'll gain: Plot (Graphics), Data Visualization Software, Big Data, Apache Hadoop, Apache Spark, Apache Hive, Distributed Computing, Data Infrastructure, Data Pipelines, Data Processing, Data Warehousing, Data Analysis, Data Integration, Cloud Security, Cloud Technologies, Artificial Intelligence and Machine Learning (AI/ML), SQL
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Occupational Safety and Health Administration (OSHA), Internal Auditing, Safety Training, Emergency Response, Safety Assurance, Occupational Health, Safety Audits, Risk Analysis, Safety Standards, Risk Control, Environment Health And Safety, Accident Prevention, Risk Management, Health And Safety Standards, Safety and Security, Hazard Communication (HazCom), Incident Management, Regulatory Compliance, Continuous Quality Improvement (CQI), Organizational Development
Beginner · Course · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Innovation, Business Modeling, Design Thinking, Creative Problem-Solving, Creative Thinking, Entrepreneurship, New Business Development, Creativity, Open Mindset, Lean Methodologies, Organizational Development, Organizational Structure, Customer Analysis
Advanced · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Pain Management, Hospice, Patient Evaluation, Psychosocial Assessments, Respiratory Care, Respiratory Therapy, Clinical Assessment, Caregiving, Stress Management, Patient Education And Counseling, Patient Education and Support, Chronic Diseases, Mental Status Examination, Nutritional Assessment, Pharmacotherapy, Nutrition and Diet, Physiology, Pharmacology
Beginner · Course · 1 - 3 Months
Skills you'll gain: Generative AI, Insurance, Decision Intelligence, Decision Support Systems, AI Product Strategy, Expense Management, Responsible AI, Data Ethics, AI Enablement, Insurance Policies, Underwriting, AI Personalization, Operational Efficiency, Claims Processing, AI Integrations, Financial Services, Personalized Service, Automation, Risk Management, Analytics
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Agile Project Management, Scrum (Software Development), Sprint Planning, Emotional Intelligence, Backlogs, Creative Problem-Solving, Scaled Agile Framework, Leadership Studies, Negotiation, Sprint Retrospectives, Conflict Management, Agile Software Development, Team Performance Management, Program Management, Brainstorming, Prioritization, User Story, Innovation, Problem Solving, Project Controls
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Marketing Management, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Branding, Marketing Communications, Brand Marketing, Sustainability Standards, Customer Engagement, Advertising, Regulatory Compliance, Data-Driven Marketing, Law, Regulation, and Compliance, Driving engagement, Regulatory Requirements, Market Opportunities, Environmental Issue, Digital Marketing, Engineering Management, Emerging Technologies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: AI Personalization, AI powered creativity, Personalized Campaigns, Photo/Video Production and Technology, Video Production, Media Production, Video Editing, Generative AI, Content Creation, Artificial Intelligence, Animations, TikTok, Scripting
Mixed · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: LLM Application, Large Language Modeling, Project Planning, Prompt Patterns, ChatGPT, Risk Analysis, Timelines, Project Risk Management, Performance Metric, Project Schedules, Project Management, Organizational Skills, Prompt Engineering, Risk Management, Key Performance Indicators (KPIs), Generative AI
Mixed · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: SQL, Data Maintenance, Data Management, Databases, Apache Spark, Data Architecture, Data Processing
Beginner · Course · 1 - 3 Months