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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • M

    Macquarie University

    Excel for Business with AI: Essentials

    Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Interactive Data Visualization, Productivity Software, Microsoft 365, Data Management, Dashboard, Pivot Tables And Charts, Microsoft Copilot, Business Analytics, Data Analysis, digital literacy, Generative AI, Analysis

    4.9 stars, 12 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.9 (12) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • W

    Whizlabs

    Power Automate: Building and Managing Automated Workflows

    Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Business Workflow Analysis, Workflow Management, Process Analysis, Microsoft Copilot, AI Workflows, Business Process Automation, Process Optimization, Automation, Application Lifecycle Management, Business Process Management, Cloud-Based Integration, Document Management, Event-Driven Programming

    3 stars, 18 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 3 (18) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Value Stream Mapping

    Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process, Workflow Management, Process Flow Diagrams, Process Optimization, Business Process Improvement, Business Process Modeling, Process Improvement, Lean Methodologies, Waste Minimization, Continuous Improvement Process

    4.1 stars, 49 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.1 (49) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Michigan

    Reimagining Educational Innovation

    Skills you'll gain: Innovation, Initiative and Leadership, Open Mindset, Education and Training, Leadership, Community Development, Empowerment, Teaching, Pedagogy, Self-Awareness, Collaboration, Family Support, Community Organizing, Personal Development, Professional Development, Relationship Building, Network Analysis

    4.9 stars, 24 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.9 (24) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Pillar #2: Drug Utilization - Drivers and Consequences

    Skills you'll gain: Medication Therapy Management, Pharmacotherapy, Pharmacology, Medical Prescription, Patient Education And Counseling, Pharmaceuticals, Clinical Pharmacy, Patient Education and Support, Drug Development, Value-Based Care, Utilization Management, Health Policy, Clinical Research, Patient Safety, Research Design, Epidemiology

    4.4 stars, 10 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.4 (10) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • D

    Dell

    Selling with Confidence

    Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, General Sales Practices, Sales Presentations, Technical Sales, Phone Sales, Telephone Skills, Inside Sales, Sales Strategy, Sales Process, Sales, Sales Development, Business Communication, Outside Sales, Consumer Behaviour, Customer Service

    5 stars, 21 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 5 (21) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Getting Started with Microsoft OneDrive

    Skills you'll gain: File Management, Version Control, Document Management, Data Sharing, Collaborative Software, Cloud Storage, Data Storage, Data Loss Prevention

    4.6 stars, 94 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.6 (94) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • C

    Coursera

    Double-Entry Bookkeeping: Record & Balance

    Skills you'll gain: Balancing (Ledger/Billing), Bookkeeping, QuickBooks (Accounting Software), Ledgers (Accounting), Accounting Records, Accounting, Accounting Systems, General Ledger, General Accounting, Accounting Software, Standard Accounting Practices, Transaction Processing

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    ISO 14001 Step by Step

    Skills you'll gain: Environmental Management Systems, Environmental Policy, Corrective and Preventive Action (CAPA), Document Control, Quality Management Systems, Environmental Regulations, Compliance Management, Regulatory Requirements, Sustainability Standards, Emergency Response, Risk Control, Compliance Auditing, Operational Risk, Internal Auditing, Sustainable Business, Continuous Improvement Process, Performance Measurement, Performance Analysis, Communication Planning, Employee Training

    4.8 stars, 11 reviews, Intermediate, Course, 3 - 6 Months

    ★ 4.8 (11) · Intermediate · Course · 3 - 6 Months

  • S

    SkillUp

    Generative AI: Revolutionizing the Product Owner Role

    Skills you'll gain: AI Product Strategy, Responsible AI, Risking, Google Gemini, Product Management, Artificial Intelligence, Product Development

    4.8 stars, 38 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (38) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Alberta

    21st Century Energy Transition: how do we make it work?

    Skills you'll gain: Energy and Utilities, Environmental Issue, Innovation, Petroleum Industry, Electrical Power, Sustainable Development, Climate Change Mitigation, Environmental Policy, Oil and Gas, Sustainable Systems, Environment and Resource Management, Sustainable Technologies, Electric Power Systems, Public Policies, Policy Analysis, Emerging Technologies, Supply And Demand, Trend Analysis

    4.8 stars, 122 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (122) · Beginner · Course · 1 - 3 Months

    Category: Free
    Free
  • P

    Packt

    Figma for UI/UX: Master Web Design in Figma

    Skills you'll gain: Figma (Design Software), Responsive Web Design, User Experience Design, User Interface and User Experience (UI/UX) Design, Layout Design, User Interface (UI) Design, Web Design, Typography, Usability, E-Commerce, User Interface (UI), User Experience, Design Elements And Principles, Prototyping, UI Components

    4.3 stars, 33 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.3 (33) · Intermediate · Course · 1 - 3 Months

1…188189190…540

In summary, here are 10 of our most popular technical support courses

  • Excel for Business with AI: Essentials: Macquarie University
  • Power Automate: Building and Managing Automated Workflows: Whizlabs
  • Value Stream Mapping: Coursera
  • Reimagining Educational Innovation: University of Michigan
  • Pillar #2: Drug Utilization - Drivers and Consequences: Johns Hopkins University
  • Selling with Confidence: Dell
  • Getting Started with Microsoft OneDrive: Coursera
  • Double-Entry Bookkeeping: Record & Balance: Coursera
  • ISO 14001 Step by Step: Packt
  • Generative AI: Revolutionizing the Product Owner Role: SkillUp

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