Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
University of Michigan
Skills you'll gain: Social Justice, Responsible AI, Disabilities, Innovation, Diversity Awareness, Social Impact, Socioeconomics, Human Centered Design, Sustainable Systems, Policy Analysis, Diversity Equity and Inclusion Initiatives, Data Ethics, Technology Strategies, Policy Development, Governance, Case Studies
Beginner · Course · 1 - 3 Months

Amazon
Skills you'll gain: Git (Version Control System), Software Development Methodologies, Requirements Analysis, Version Control, Application Development, Software Development Life Cycle, Systems Development, Functional Requirement, Software Engineering, User Requirements Documents, Agile Software Development, Application Design, Unified Modeling Language, Software Testing, JUnit, Agile Methodology, Spring Framework, Debugging, Java, Technical Design
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Storyboarding, Canva (Software), Storytelling, Marketing Design, Content Creation, Presentations, Marketing Materials, Dashboard, Collaborative Software, Graphic Design, Marketing, User Accounts, Business
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales Presentation, Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, Sales Prospecting, Verbal Communication Skills, Closing (Sales), Business-To-Consumer, Sales, Communication, Customer Analysis, Sales Strategy, Customer Engagement, Product Demonstration, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Incident Response, Computer Security Incident Management, Threat Management, Incident Management, Disaster Recovery, Cybersecurity, Cyber Threat Hunting, Threat Detection, Event Monitoring, Digital Forensics, Business Continuity, Verification And Validation, Technical Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Empathy, Law, Regulation, and Compliance, Security Awareness, Advocacy, Professionalism, Conflict Management, Accountability, Investigation
Intermediate · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Video Game Development, Computer Graphics, Visualization (Computer Graphics), 3D Assets, Microsoft Visual Studio, Computer Graphic Techniques, C++ (Programming Language), Artificial Intelligence, User Interface (UI), Animations, Application Development
Mixed · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction, Construction Engineering, Product Testing, Structural Engineering, Laboratory Testing, Building Codes, Construction Inspection, Construction Management, Process Validation, Engineering Practices, Civil Engineering, Engineering Analysis, Engineering Design Process, Structural Analysis, Engineering Calculations, Simulation and Simulation Software, Safety Standards, Design
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Workflow Management, Spreadsheet Software, Project Management Software, Process Design, Data Entry, Excel Formulas, Automation, Data Import/Export, Data Management, Document Management, Collaborative Software, User Accounts
Beginner · Course · 1 - 3 Months

Skills you'll gain: Lean Six Sigma, Quality Management, Process Analysis, Quality Improvement, Process Capability, Data-Driven Decision-Making, Process Flow Diagrams, Pareto Chart, Run Chart, Statistical Process Controls, Process Improvement, Statistical Analysis, Quality Control, Data Analysis, Data Analysis Software, Histogram, Scatter Plots
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: GitHub, Git (Version Control System), Version Control, Unix Commands, Unix Shell, Software Versioning, Linux Commands, Command-Line Interface, Devops Tools, Collaborative Software, Code Review, Software Configuration Management, Software Development Tools, Secure Coding, File Management, Technical Documentation, Software Documentation
Intermediate · Specialization · 3 - 6 Months

California Institute of the Arts
Skills you'll gain: Typography, Infographics, Graphic and Visual Design, Computer Graphics, Visualization (Computer Graphics), Design, Graphic Design, Design Elements And Principles, Color Theory, Image Analysis, Adobe Creative Cloud, Creativity
Beginner · Course · 1 - 4 Weeks