Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Macquarie University
Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Interactive Data Visualization, Productivity Software, Microsoft 365, Data Management, Dashboard, Pivot Tables And Charts, Microsoft Copilot, Business Analytics, Data Analysis, digital literacy, Generative AI, Analysis
★ 4.9 (12) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Business Workflow Analysis, Workflow Management, Process Analysis, Microsoft Copilot, AI Workflows, Business Process Automation, Process Optimization, Automation, Application Lifecycle Management, Business Process Management, Cloud-Based Integration, Document Management, Event-Driven Programming
★ 3 (18) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process, Workflow Management, Process Flow Diagrams, Process Optimization, Business Process Improvement, Business Process Modeling, Process Improvement, Lean Methodologies, Waste Minimization, Continuous Improvement Process
★ 4.1 (49) · Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Innovation, Initiative and Leadership, Open Mindset, Education and Training, Leadership, Community Development, Empowerment, Teaching, Pedagogy, Self-Awareness, Collaboration, Family Support, Community Organizing, Personal Development, Professional Development, Relationship Building, Network Analysis
★ 4.9 (24) · Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Medication Therapy Management, Pharmacotherapy, Pharmacology, Medical Prescription, Patient Education And Counseling, Pharmaceuticals, Clinical Pharmacy, Patient Education and Support, Drug Development, Value-Based Care, Utilization Management, Health Policy, Clinical Research, Patient Safety, Research Design, Epidemiology
★ 4.4 (10) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, General Sales Practices, Sales Presentations, Technical Sales, Phone Sales, Telephone Skills, Inside Sales, Sales Strategy, Sales Process, Sales, Sales Development, Business Communication, Outside Sales, Consumer Behaviour, Customer Service
★ 5 (21) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File Management, Version Control, Document Management, Data Sharing, Collaborative Software, Cloud Storage, Data Storage, Data Loss Prevention
★ 4.6 (94) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Balancing (Ledger/Billing), Bookkeeping, QuickBooks (Accounting Software), Ledgers (Accounting), Accounting Records, Accounting, Accounting Systems, General Ledger, General Accounting, Accounting Software, Standard Accounting Practices, Transaction Processing
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Environmental Management Systems, Environmental Policy, Corrective and Preventive Action (CAPA), Document Control, Quality Management Systems, Environmental Regulations, Compliance Management, Regulatory Requirements, Sustainability Standards, Emergency Response, Risk Control, Compliance Auditing, Operational Risk, Internal Auditing, Sustainable Business, Continuous Improvement Process, Performance Measurement, Performance Analysis, Communication Planning, Employee Training
★ 4.8 (11) · Intermediate · Course · 3 - 6 Months

Skills you'll gain: AI Product Strategy, Responsible AI, Risking, Google Gemini, Product Management, Artificial Intelligence, Product Development
★ 4.8 (38) · Intermediate · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Energy and Utilities, Environmental Issue, Innovation, Petroleum Industry, Electrical Power, Sustainable Development, Climate Change Mitigation, Environmental Policy, Oil and Gas, Sustainable Systems, Environment and Resource Management, Sustainable Technologies, Electric Power Systems, Public Policies, Policy Analysis, Emerging Technologies, Supply And Demand, Trend Analysis
★ 4.8 (122) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Figma (Design Software), Responsive Web Design, User Experience Design, User Interface and User Experience (UI/UX) Design, Layout Design, User Interface (UI) Design, Web Design, Typography, Usability, E-Commerce, User Interface (UI), User Experience, Design Elements And Principles, Prototyping, UI Components
★ 4.3 (33) · Intermediate · Course · 1 - 3 Months