
Skills you'll gain: Journey Mapping, User Interface (UI), User Experience, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, User Experience Design, Experience Design, User Centered Design, Human Centered Design
★ 4.8 (10) · Beginner · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Agile Methodology, Web Design and Development, React.js, Web Design, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Agile Software Development, Web Content Accessibility Guidelines, Front-End Web Development, Web Development, User Experience Design, Wireframing, Web Applications, HTML and CSS, Application Deployment, Software Development Methodologies, UI Components, Interactive Design, JavaScript Frameworks, Cascading Style Sheets (CSS)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Language Competency, Product Knowledge, Language Learning, English Language, Customer Service, Inbound Calls, Customer Inquiries, Customer Complaint Resolution, Client Support, Greeting Customers, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Active Listening, Oral Expression, Grammar, Purchasing
★ 4.4 (21) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Communications Management, Customer Data Management, Customer Analysis, Customer Insights, Driving engagement, Digital Analysis, Customer Support, Digital Marketing, Document Management, User Feedback, Trend Analysis, Drive Engagement, Data Analysis, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Email Marketing, Personalized Campaigns, Email Automation, Persona Development, AI Personalization, ChatGPT, Target Audience, Marketing Automation, Content Creation, AI Integrations
★ 4.9 (21) · Intermediate · Course · 1 - 4 Weeks

Chris Croft Training
Skills you'll gain: Professional Networking, Customer Retention, Sales Presentation, Consultative Selling, Customer Service, Selling Techniques, Negotiation, Communication, Customer Relationship Building, General Sales Practices, Trustworthiness, Influencing, Price Negotiation, Sales, Business Communication, Customer Engagement, Customer Relationship Management, Sales Development, Customer Success Management, Leadership
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Design Thinking, Healthcare Project Management, Solution Design, Quality Improvement, Patient Flow, Continuous Quality Improvement (CQI), Patient Safety, Creative Thinking, Innovation, Brainstorming, Project Management, Problem Management, Needs Assessment, Clinical Practices, User Centered Design, Process Modeling
★ 4.8 (203) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: User Interface (UI), User Interface (UI) Design, Journey Mapping, User Interface and User Experience (UI/UX) Design, User Experience, User Experience Design, Experience Design, User Centered Design, Customer Retention, Business Intelligence
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: User Experience Design, User Experience, Experience Design, Prototyping, UI/UX Research, Miro AI, Wireframing, Collaborative Software
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Customer Inquiries, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Customer Retention, Key Performance Indicators (KPIs), Relationship Management
★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Enablement, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Sales, Anomaly Detection, Customer Relationship Management (CRM) Software, Marketing Operations, Personalized Campaigns, Marketing Analytics, Data-Driven Marketing, Marketing Design, Data Validation
★ 4.5 (97) · Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Application Design, Data Visualization, Google Workspace, Geospatial Mapping, Google Cloud Platform, Data Management
Beginner · Project · Less Than 2 Hours