Cisco Learning and Certifications
Skills you'll gain: Multiprotocol Label Switching, Network Planning And Design, Virtual Private Networks (VPN), Network Troubleshooting, Routing Protocols, Border Gateway Protocol, Network Engineering, Computer Networking, Network Administration, Open Shortest Path First (OSPF), Network Routers, Wide Area Networks, Network Monitoring, Network Routing, TCP/IP, Network Performance Management, Network Protocols, Service Level Agreement, Service Level, Network Architecture
Beginner · Specialization · 3 - 6 Months
École Polytechnique
Skills you'll gain: Physics, Materials science, Radiation Therapy, Physical Science, Radiology, Biomedical Technology, General Science and Research, Emerging Technologies, Research, Energy and Utilities, X-Ray Computed Tomography, Innovation
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies
Beginner · Course · 1 - 3 Months

École Polytechnique
Skills you'll gain: Physics, Materials science, Chemistry, Engineering, Scientific, and Technical Instruments, High Voltage, Laboratory Equipment, electromagnetics, Radiation Protection, Experimentation, General Science and Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Virtual Teams, Intercultural Competence, Cultural Diversity, Culture, Team Management, Decision Making, Communication, Relationship Building, Telecommuting, Leadership
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Case Studies, System Implementation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, ChatGPT, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
★ 4.6 (7) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making
★ 5 (6) · Beginner · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Investment Banking, Mergers & Acquisitions, Securities (Finance), Capital Markets, Derivatives, Financial Market, Commercial Banking, Equities, Corporate Finance, Underwriting
Beginner · Course · 1 - 4 Weeks