Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

LearnQuest
Skills you'll gain: Consultative Approaches, Sales Training, Inside Sales, Market Opportunities, Selling Techniques, Closing (Sales), Regional Sales, General Sales Practices, Sales Enablement, Sales Management, Sales Operations, Business Development, Sales Prospecting, Personalized Campaigns, Active Listening, Drive Engagement, Negotiation, Proposal Development, Data Storytelling, Emotional Intelligence
★ 4.4 (55) · Beginner · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Social Media Analytics, Predictive Modeling, Natural Language Processing, Predictive Analytics, Social Media, Text Mining, Advanced Analytics, Cloud Computing, Analytics, Business Analytics, Data Science, Customer Analysis, Data Analysis, Geospatial Information and Technology, Machine Learning Methods, Business Intelligence, Unsupervised Learning, Internet Of Things, Deep Learning
★ 4.4 (50) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Anthropic Claude, Application Programming Interface (API), LLM Application, JSON, AI Integrations, Generative AI Agents, Agentic systems, Scripting, Token Optimization, Artificial Intelligence, Automation, Development Environment
★ 4.3 (8) · Intermediate · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Physics, Engineering, Scientific, and Technical Instruments, electromagnetics, Physical Science, Laboratory Equipment, Experimentation, Scientific Methods, Systems Of Measurement, Mathematical Modeling
★ 4.3 (85) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: OpenAI API, Fine-tuning, OpenAI, Large Language Modeling, Generative AI, ChatGPT, Prompt Engineering, Generative Model Architectures, LLM Application, Token Optimization, File Management, Embeddings, Classification Algorithms, Application Development, Model Training, Python Programming
★ 3.7 (23) · Beginner · Course · 1 - 4 Weeks

STARWEAVER
Skills you'll gain: Matlab, Data Visualization, Engineering Practices, Data Analysis, Applied Mathematics, Computer Programming, Data Integration, Data Manipulation
★ 4.1 (58) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Literacy, Education Software and Technology
★ 4.8 (57) · Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Responsible AI, Generative AI, ChatGPT, LLM Application, Education Software and Technology, AI Integrations, Design Strategies, Artificial Intelligence, Data Ethics, Content Creation, Professional Development
★ 4.8 (30) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Anthropic Claude, Business Intelligence, Data Presentation, Data Visualization, Data Storytelling, Trend Analysis, Sales Presentations, Sales, Business Analytics, Sales Strategy, Data-Driven Decision-Making, Data Analysis, Business Strategies, Business Strategy, Business Analysis, LLM Application
Intermediate · Guided Project · Less Than 2 Hours

Rice University
Skills you'll gain: Web Content Accessibility Guidelines, digital literacy, Education Software and Technology, Digital pedagogy, Collaborative Software, English Language, Language Learning, Digital Communications, Ethical Standards And Conduct
★ 4.9 (27) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Fire And Life Safety, Safety Assurance, Safety Standards, Building Codes, Hazard Communication (HazCom), Electrical Systems, Control Systems, Systems Integration, Emergency Response, Engineering Practices, Communication Systems, Regulatory Compliance, Control Panels
★ 4.7 (39) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: B2B Sales, Stakeholder Engagement, Overcoming Objections, Solution Sales Engineering, Stakeholder Management, Closing (Sales), Price Negotiation, Negotiation, Sales Management, Sales Presentation, Solution Selling, Active Listening, Sales Operations, Sales Process, Sales Pipelines, Strategic Partnership, Sales, Proposal Development, Customer and Client Support, Customer Communications Management
Intermediate · Professional Certificate · 3 - 6 Months