Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Engineering, Sustainable Business, Business Leadership, Waste Minimization, Product Design, Product Lifecycle Management, Environment and Resource Management, Environmental Regulations, Process Improvement, Materials science
Build toward a degree
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Google Gemini, Generative AI, AI Enablement, Financial Reporting, Anomaly Detection, OpenAI, ChatGPT, Auditing, Business Process Automation, Financial Analysis, Data Analysis
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Debugging, Java, Teaching, Program Development, Computer Programming, Programming Principles, Object Oriented Programming (OOP), Integrated Development Environments, Computational Logic, Pseudocode, Algorithms, Test Case
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardware Design, Application Specific Integrated Circuits, Electronics Engineering, Engineering Design Process, Electronic Hardware, Electronics, Design, Technical Design, Semiconductors, Computer-Aided Design, Electrical and Computer Engineering, Electronic Systems, Electronic Components, Verification And Validation, Simulation and Simulation Software, Open Source Technology, Schematic Diagrams
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Finance, Feasibility Studies, Cost Estimation, Financial Analysis, Project Risk Management, Risk Analysis, Return On Investment, Financial Statements, Financial Modeling, Case Studies, Stakeholder Analysis, Due Diligence, Loans, Cash Flows, Market Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Cyber Threat Intelligence, Vulnerability Management, Cybersecurity, Data Persistence, Risk Analysis
Advanced · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Figma (Design Software), Typography, Graphic and Visual Design, User Interface and User Experience (UI/UX) Design, Collaborative Software, AI Workflows, Animations, Style Guides, Color Theory, Layout Design, Video Editing, Prototyping
Intermediate · Course · 1 - 3 Months

University of Western Australia
Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Recruitment Strategies, Recruitment, Talent Acquisition, Interviewing Skills, Employee Onboarding, Data Collection, Surveys
Beginner · Course · 1 - 4 Weeks

Technical University of Denmark (DTU)
Skills you'll gain: Chemical Engineering, Sustainable Technologies, Chemistry, Sustainable Engineering, Sustainable Development, Sustainable Systems, Process Engineering
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Functional Behavior Assessment, Applied Behavior Analysis, Behavioral Health, Instructional Strategies
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Technical Support, Systems Administration, Help Desk Support, Email Security, Event Monitoring, Technical Communication, File Management
Beginner · Course · 1 - 4 Weeks