Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Electrical Power, Electric Power Systems, Electrical Systems, Control Systems, Electrical Substation, Electrical Equipment, Energy and Utilities, Electrical Safety, Plant Operations and Management, High Voltage, Applied Mathematics, Power Electronics, Automation Engineering, Basic Electrical Systems, Electrical Engineering, Low Voltage, Process Control, Mathematical Modeling, Matlab, Three-Phase
Intermediate · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Tactfulness, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Cognitive flexibility, Presentations, Ingenuity, Interpersonal Communications, Communication Strategies, Empathy, Composure, Social Skills, Professionalism, Active Listening, Optimism, Driving engagement, Creativity
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Data Visualization, Stakeholder Analysis, Tableau Software, Data Visualization Software, Requirements Analysis, Stakeholder Management, Data Cleansing, Storyboarding, Data Manipulation, Data Quality, Data Preprocessing
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Android Development, Mobile Development, Android Studio, Application Development, User Interface (UI), Application Design, Java, Development Environment, Debugging
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Stakeholder Management, Project Management Institute (PMI) Methodology, Project Management, Project Management Office (PMO), Stakeholder Analysis, Project Management Life Cycle, Project Closure, Project Implementation, Project Planning, Organizational Structure
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Linux, Linux Commands, Ubuntu, Linux Administration, File Management, Command-Line Interface, Servers, Operating Systems, Web Servers, IT Automation, MySQL, Open Source Technology, Service Management
Beginner · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Requirements Analysis, Requirements Elicitation, Requirements Management, Functional Requirement, Business Requirements, Product Requirements, Backlogs, User Requirements Documents, Scope Management, Change Control, User Story, System Requirements, Client Services, Acceptance Testing, Agile Software Development, Prioritization
Mixed · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Blockchain, Emerging Technologies, Distributed Computing, Microsoft Azure, FinTech, Cloud Computing Architecture, Interoperability, Cryptography, Scalability, Data Storage, Information Privacy
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Data Storytelling, Data Analysis Expressions (DAX), Data Presentation, Power BI, Data Ethics, Dashboard, Data Modeling, Data Governance, Extract, Transform, Load, Data Visualization, Interactive Data Visualization, Business Intelligence, Data Visualization Software, Data Analysis, Statistical Analysis, Correlation Analysis, Data Architecture, Data Cleansing, Data Transformation, Database Design
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado System
Skills you'll gain: Penetration Testing, Application Security, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Amazon Web Services, SQL, Operating Systems, C (Programming Language)
Intermediate · Course · 1 - 4 Weeks

Universitat de Barcelona
Skills you'll gain: Digital pedagogy, Collaboration, Innovation, Higher Education, Problem Solving, Learning Strategies, Instructional Design, digital literacy, Complex Problem Solving, Critical Thinking
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft PowerPoint, Presentations, Data Visualization, Editing, Writing, Graphic Design, Business Communication
Beginner · Guided Project · Less Than 2 Hours