Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Customer experience strategy (CX), Communication Planning, Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Project Performance, Solution Design, Performance Metric, Risk Management, Experience Design, Risk Management Framework, Communication Strategies, Stakeholder Communications, Process Design, Internal Communications, Business Strategy
★ 4.9 (42) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Vulnerability Management, Cybersecurity, AI Security, Data Persistence, Incident Management, Technical Communication, Risk Analysis
★ 4.8 (19) · Advanced · Course · 1 - 3 Months

Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Kubernetes, Google Cloud Platform, Hybrid Cloud Computing, Application Performance Management, Capacity Management, Istio, Cloud Platforms, Application Security, Scalability, Cloud-Native Computing, API Testing, Security Controls, System Monitoring, Apache Cassandra, Application Deployment, Patch Management, Package and Software Management
★ 4.6 (58) · Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Interactive Data Visualization, Interactive Design, Programming Principles, Visualization (Computer Graphics), Python Programming, Graphic and Visual Design, Event-Driven Programming, Digital Design, Computer Graphics, Computational Logic, Computer Graphic Techniques, Computational Thinking, File I/O, Data Structures, Animations, Image Analysis
★ 5 (7) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft PowerPoint, Presentations, Data Visualization, Data Visualization Software, Interactive Data Visualization, Driving engagement, Drive Engagement, Multimedia, Productivity Software, Business Process
★ 4.4 (46) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Stata, STATA (Software), Regression Analysis, Statistical Modeling, Statistical Methods, Statistical Analysis, Statistical Programming, Statistical Software, Statistical Visualization, Data Manipulation, Logistic Regression, Simulations, Predictive Modeling, Data Transformation, Graphing, Model Evaluation
★ 4.5 (6) · Beginner · Course · 3 - 6 Months

Skills you'll gain: 3D Assets, 3D Modeling, Unreal Engine, Video Game Development, Animation and Game Design, Visualization (Computer Graphics), Computer Graphics, Digital Assets, Design Software, User Experience Design, Experience Design, Graphical Tools, Course Development, User Interface and User Experience (UI/UX) Design, Predictive Modeling, Control Panels, Asset Management, Geometry, User Interface (UI) Design, Research and Design
★ 4.9 (36) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
★ 4.4 (16) · Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Agile Project Management, Scrum (Software Development), Sprint Planning, Scaled Agile Framework, Sprint Retrospectives, Agile Software Development, Agile Methodology, Team Management, Project Management Institute (PMI) Methodology, Agile Product Development, Team Building, Backlogs, Kanban Principles, Project Management, Planning, User Story, Lean Methodologies, Continuous Delivery, Risk Management Framework, Product Management
★ 4.4 (46) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Infrastructure as Code (IaC), Terraform, Amazon Web Services, Cloud Deployment, IT Infrastructure, Amazon Elastic Compute Cloud, Cloud Infrastructure, IT Automation, Amazon S3, Command-Line Interface, Configuration Management, Development Environment, Dependency Analysis, Software Installation, Multi-Factor Authentication
Beginner · Course · 1 - 3 Months

Schneider Electric
Skills you'll gain: Data Centers, Sustainable Technologies, Internet Of Things, Climate Change Mitigation, Information Technology, Manufacturing Operations, Manufacturing Processes, Data Infrastructure, Automation Engineering, Electric Power Systems, Digital Transformation, Transportation Operations, AI Integrations, Artificial Intelligence
★ 4 (6) · Beginner · Course · 1 - 3 Months

Corporate Finance Institute
Skills you'll gain: Tableau Software, Business Intelligence, Dashboard, Business Intelligence Software, Dashboard Creation, Technical Analysis, Plot (Graphics), Market Data, Statistical Visualization, Investment Banking, Tree Maps, Interactive Data Visualization, Data Visualization Software, Market Analysis, Data Analysis, SQL
★ 4.8 (8) · Beginner · Course · 1 - 3 Months