
Skills you'll gain: Key Performance Indicators (KPIs), Budget Management, Performance Analysis, Performance Metric, Financial Management, Financial Data, Performance Measurement, Account Strategy, Data Analysis, Account Management, Performance Reporting, Analytics, Data-Driven Decision-Making, Customer Analysis, Data Visualization Software, Customer Data Management, Power BI, Customer Insights, Budgeting, Financial Forecasting
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Relationship Building, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making
★ 4.3 (12) · Intermediate · Course · 1 - 4 Weeks

University of California, Santa Barbara
Skills you'll gain: Management Accounting, Cost Accounting, Budgeting, Accounting, Cost Control, General Accounting, Cost Management, Operating Budget, Financial Accounting, Manufacturing Operations, Profit and Loss (P&L) Management, Resource Allocation, Production Planning, Decision Making
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Customer experience improvement, Personalized Service, Generative AI, Customer Insights, Customer Analysis, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, HubSpot CRM, Responsible AI, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Operations Management, Marketing Planning, Organizational Strategy, Marketing, Performance Measurement, Operations, Strategic Marketing, Product Lining, Communication Planning, Product Strategy, Supply Chain, Continuous Improvement Process, Manufacturing Operations, Product Assortment, Operational Analysis, Cost Accounting, Performance Analysis, Supply Chain Management, Quality Control
★ 4.7 (5.2K) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Purchasing, Workflow Management, Business Workflow Analysis, Supplier Relationship Management, Internal Communications, Systems Thinking, Process Mapping, Operational Efficiency, Contract Management, Supplier Management, Proposal Writing, Negotiation, Leadership Studies, Team Leadership, AI Enablement, Leadership, Operations Management, Communication, Business, Team Management
★ 4.5 (301) · Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Account Management, Proposal Writing, Sales Enablement, Proposal Development, Market Analysis, Market Trend, Market Opportunities, Workflow Management, Innovation, Business Ethics, Customer Communications Management, AI Integrations, Customer Relationship Management
★ 4.3 (9) · Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Product Lifecycle Management, Product Development, Content Marketing, Product Management, Content Management, Product Strategy, New Product Development, Branding, Product Marketing, Brand Strategy, Brand Management, Commercialization, Marketing Channel, Strategic Marketing, Revenue Management, Marketing
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Governance, Governance Risk Management and Compliance, Risk Management, Change Management, Organizational Change, Communication, Conflict Management, Leadership, Enterprise Risk Management (ERM), Business Transformation, Risk Appetite, Risk Analysis, Negotiation, Operational Risk, Intercultural Competence, Stakeholder Management
★ 4.7 (4.7K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Solution Selling, Regulatory Compliance, Consultative Approaches, Consultative Selling, Law, Regulation, and Compliance, Negotiation, Regulatory Requirements, Prospecting and Qualification, Data Ethics, Regulation and Legal Compliance, Business Ethics, Ethical Standards And Conduct, Account Management, Contract Negotiation, Responsible AI, Microsoft Copilot, Personally Identifiable Information, Information Privacy, Customer Engagement, Customer Relationship Building
Advanced · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Email Marketing, Email Automation, Content Performance Analysis, Marketing Automation, AI Personalization, Email Security, Dashboard, Personalized Campaigns, Data-Driven Marketing, Performance Analysis, Campaign Management, Marketing Analytics, Driving engagement, Direct Marketing, Performance Reporting, Cross-Channel Marketing, Performance Metric, Responsible AI, Copywriting, A/B Testing
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Stakeholder Management, Cost Management, Stakeholder Engagement, Project Scoping, Work Breakdown Structure, Cost Estimation, Project Closure, Earned Value Management, Stakeholder Communications, Change Control, Project Controls, Cost Control, Scope Management, Project Risk Management, Project Schedules, Project Performance, Stakeholder Analysis, Budget Management, Project Management, Project Finance
Beginner · Specialization · 3 - 6 Months