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Conflict Resolution Courses

Conflict resolution courses cover techniques for managing disagreements in personal and professional contexts. You’ll learn about negotiation tactics, mediation practices, and the importance of active listening and empathy. Many courses also introduce frameworks that guide effective communication and help you navigate challenging conversations.

Popular Conflict Resolution Courses and Certifications


  • C

    Coursera

    Nursing Leadership: Conflict Resolution & Problem-Solving

    Skills you'll gain: Composure, Clinical Leadership, Nursing Management, Patient-centered Care, Leadership, Nursing Administration, Trustworthiness, Teamwork, Collaboration, Emotional Intelligence, Team Collaboration, Empathy & Emotional Intelligence, Resilience, Behavior Management, Communication Strategies, Assertiveness, Problem Solving, Active Listening, Communication, Accountability

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • O

    O.P. Jindal Global University

    Conflict Resolution, Negotiations and Crisis Management

    Skills you'll gain: Crisis Management, Negotiation, Mediation, Conflict Management, Diplomacy, Leadership Studies, Leadership, Emergency Response, International Relations, Social Justice, Political Sciences, Governance, Diversity and Inclusion, Diversity Awareness, Needs Assessment

    4.9 stars, 10 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (10) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Madecraft

    Navigating Difficult Conversations

    Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Communication Strategies, Interpersonal Communications, Active Listening, Cultural Responsiveness, Diversity and Inclusion, Workplace inclusivity, Safety Culture, Cultural Sensitivity, Empathy, Diversity Equity and Inclusion Initiatives, Trustworthiness, Collaboration, Rapport Building, Communication, Leadership, Team Collaboration, Team Management

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Leading with Impact: Psychology, Diversity, and Change

    Skills you'll gain: Organizational Change, Empathy & Emotional Intelligence, Workplace inclusivity, Emotional Intelligence, Diversity Training, Team Performance Management, Change Management, Team Motivation, Diversity and Inclusion, Team Building, Resilience, Business Transformation, Intercultural Competence, Conflict Management, Team Leadership, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Management Training And Development, Leadership, Communication

    4.8 stars, 527 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.8 (527) · Intermediate · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • T

    Tecnológico de Monterrey

    Leadership and Negotiation Skills

    Skills you'll gain: Negotiation, Strategic Decision-Making, Team Performance Management, Emotional Intelligence, Communication Strategies, Communication, Conflict Management, Cultural Diversity, Performance Review, Relationship Building, Strategic Thinking, Intercultural Competence, Rapport Building, Interpersonal Communications, Cultural Sensitivity, De-escalation Techniques, Decision Making, Active Listening, Plan Execution

    4.6 stars, 227 reviews, Advanced, Specialization, 1 - 3 Months

    ★ 4.6 (227) · Advanced · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • H

    Harvard Business Review

    Manage Challenges with Resilience

    Skills you'll gain: Conflict Management, Stress Management, Employee Coaching, Composure, Team Management, Resilience, Tactfulness, Relationship Management, Discussion Facilitation, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, Communication, Communication Strategies, Active Listening, Mindfulness, Relationship Building, Adaptability, Habit Formation, Open Mindset

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Workplace Conflict Resolution Skills

    Skills you'll gain: Conflict Management, Negotiation, Teamwork, Collaboration, Professional Development, Interpersonal Communications, Relationship Management, Team Performance Management, Self-Awareness, Team Management, Leadership and Management, Communication, Behavioral Management, Organizational Skills, Organizational Structure, Process Management, IT Management

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • M

    Microsoft

    Problem & Conflict Resolution

    Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Conflict Management, Discussion Facilitation, Solution Design, AI literacy, Professionalism, Service Improvement, Customer Service, Customer experience improvement, Quality Improvement, Problem Solving, Decision Intelligence, Service Recovery, AI Enablement, Customer Analysis, Customer Insights, Customer Success Management, Customer Engagement

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    ESSEC Business School

    Negotiation, Mediation, and Conflict Resolution - Capstone Project

    Skills you'll gain: Mediation, Negotiation, Conflict Management, Intercultural Competence, Cultural Diversity, Case Studies, Analysis, Value Propositions, Peer Review, Process Design

    4.8 stars, 289 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (289) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • L

    LearnKartS

    Essential Skills for First-Time Managers

    Skills you'll gain: Negotiation, Prioritization, Conflict Management, Team Collaboration, Teamwork, Workplace inclusivity, De-escalation Techniques, Diversity Training, Communication, Stress Management, Emotional Intelligence, Productivity, Empathy & Emotional Intelligence, Diversity and Inclusion, Team Management, Team Leadership, Professionalism, Ethical Standards And Conduct, Strategic Prioritization, Workplace Bullying Intervention

    4.7 stars, 765 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (765) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • L

    LearnKartS

    Managing Difficult Conversations in the Workplace

    Skills you'll gain: Composure, Conflict Management, Emotional Intelligence, Discussion Facilitation, De-escalation Techniques, Tactfulness, Relationship Management, Empathy, Rapport Building, Constructive Feedback, Interpersonal Communications, Assertiveness, People Management, Communication Strategies, Communication, Active Listening, Leadership, Self-Awareness, Trustworthiness, Accountability

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • H

    Harvard Business Review

    Gen AI-Enhanced Leadership and Management

    Skills you'll gain: Management Training And Development, Business Writing, Problem Solving, Leadership and Management, Complex Problem Solving, Business Correspondence, Root Cause Analysis, Presentations, Productivity, Critical Thinking and Problem Solving, AI Enablement, Organizational Leadership, Leadership, Team Management, Business Leadership, Team Leadership, Generative AI, Initiative and Leadership, Leadership Development, Strategic Leadership

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
1234…105

How to choose the right Conflict Resolution course

Start with what you want to focus on. If you're focused on interpersonal conflict resolution, choose courses covering negotiation techniques and communication strategies. If you're interested in mediation processes, look for courses that include mediation frameworks and conflict analysis models. This will help you find the right course for your needs.

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