
Skills you'll gain: Stakeholder Communications, Customer Relationship Management (CRM) Software, Customer Analysis, Brand Awareness, HubSpot CRM, User Feedback, Customer Retention, Customer Engagement, Customer Service, Content Marketing, Marketing Analytics, Brand Marketing, Email Marketing, Social Media Marketing, Google Analytics, Digital Marketing, Performance Measurement, Search Engine Optimization, AI Enablement, Generative AI
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)
Intermediate · Specialization · 1 - 3 Months

University of California, Davis
Skills you'll gain: Journey Mapping, Data Ethics, Responsible AI, Generative AI, AI Enablement, Customer Insights, User Experience, User Research, Product Management, Customer Analysis, Market Opportunities, Ethical Standards And Conduct, Interviewing Skills, Innovation, Market Research, Prioritization
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: SAP S/4HANA, Data Modeling, SAP Applications, Data Warehousing, Systems Architecture, Data Architecture, Enterprise Resource Planning, Functional Requirement, Software Development Tools, Data Migration, Application Deployment, Cloud Deployment, Organizational Structure, Compliance Reporting
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Business Development, Strategic Partnership, Negotiation, New Business Development, Relationship Building, Business Relationship Management, Professional Networking, B2B Sales, Business Strategies, Relationship Management, Proposal Development, Business Communication, Personalized Campaigns
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Model Context Protocol, Load Balancing, Containerization, Docker (Software), Model Deployment, Restful API, API Design, Application Programming Interface (API), Authentications, Application Deployment, Tool Calling, Scalability, Performance Tuning, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Client Services, Loyalty Programs, Customer Retention, Relationship Management, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Service, Customer Relationship Building, Customer Engagement, Web Analytics, Digital Marketing, Product Improvement, Customer Analysis, Digital Analysis, Digital Marketing Tools, Conversion Funnel Analysis, Performance Analysis, Customer Insights, Presentations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, AI Workflows, Agentic systems, No-Code Development, Generative AI Agents, AI Integrations, Front-End Web Development, Database Management, Databases, Vibe coding, Web Design and Development, Data Store, Application Development, Authentications, User Interface (UI) Design, Real Time Data, Application Programming Interface (API), Application Deployment, Payment Systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AWS SageMaker, AI Integrations, Amazon Web Services, AI Security, AI Enablement, DevOps, IT Automation, Devops Tools, AI Workflows, AWS CloudFormation, AI literacy, Vulnerability Scanning, Artificial Intelligence, Secure Coding, Generative AI Agents, Generative AI, Application Security, Responsible AI, Extract, Transform, Load, Building Codes
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Continuous Integration, Sprint Planning, Kaizen Methodology, Quality Improvement, Process Improvement, Backlogs, DevSecOps, Agile Product Development, Scalability, Performance Metric, Organizational Development, Integration Testing, Coordinating, Software Development, Performance Reporting, Management Reporting, AI Integrations, Project Management, Meeting Facilitation, Git (Version Control System)
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Organizational Development, Customer Complaint Resolution, AI literacy, Quality Assessment, Emotional Intelligence, Knowledge Transfer, Active Listening, ChatGPT, Communication, Customer Analysis, Customer and Client Support, Quality Improvement, Customer Support, Content Performance Analysis, Independent Thinking, Customer Communications Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Data Management, Customer Relationship Management, Marketing Automation, Customer Analysis, Driving engagement, Marketing Strategies, Data-Driven Marketing, Consolidation, Marketing Analytics, Email Automation, Data Integration, Workflow Management
Beginner · Course · 1 - 4 Weeks