University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Operations Management, Marketing Planning, Organizational Strategy, Marketing, Performance Measurement, Operations, Strategic Marketing, Product Lining, Communication Planning, Product Strategy, Supply Chain, Continuous Improvement Process, Manufacturing Operations, Product Assortment, Operational Analysis, Cost Accounting, Performance Analysis, Supply Chain Management, Quality Control
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Content Performance Analysis, Social Media Analytics, Content Optimization, AI Personalization, Data Analysis, Data Literacy, Analytics, Key Performance Indicators (KPIs), Driving engagement, AI Enablement, Trend Analysis, Data-Driven Decision-Making, Data Strategy, Strategic Decision-Making, Content Strategy, Benchmarking, Customer Retention, User Feedback, Data Presentation, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Capital Budgeting, Cash Flows, Financial Modeling, Excel Formulas, Financial Analysis, Data-Driven Decision-Making, Project Finance, Microsoft Excel
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process, Workflow Management, Process Flow Diagrams, Process Optimization, Business Process Improvement, Business Process Modeling, Process Improvement, Lean Methodologies, Waste Minimization, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Resource Allocation, Cash Flows, Cost Reduction, Financial Acumen, Business Valuation, Business Acumen, Cost Control, Return On Investment, Financial Analysis, Growth Strategies, Revenue Management, Asset Management, Business Strategy, Stakeholder Engagement, Operational Efficiency, Expectation Management, Strategic Decision-Making, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Product Knowledge, Customer Insights, Incident Management, Business Management, Stakeholder Management
Beginner · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Hospitality, Customer Complaint Resolution, Hospitality Management, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Corporate Sustainability, Drive Engagement, Driving engagement, Customer Insights, Customer Relationship Building, Sustainability Standards, Experience Design
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Relationship Building, Customer Data Management, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Data-Driven Marketing, Customer Analysis, Relationship Management, Marketing Strategies, Return On Investment, Equities, Predictive Modeling
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Governance Risk Management and Compliance, Compliance Management, Risk Management Framework, Responsible AI, Risk Control, Operational Risk, Risk Management, Legal Risk, Model Evaluation, Risk Mitigation, Compliance Reporting, Governance, Regulatory Compliance, Compliance Auditing, Risk Analysis, Corrective and Preventive Action (CAPA), Continuous Monitoring, Process Validation, Verification And Validation, Auditing
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Proposal Development, Customer Relationship Management (CRM) Software, Relationship Management, Relationship Building
Advanced · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Customer Analysis, Branding, Marketing Strategies, Marketing, Strategic Marketing, Brand Marketing, Go To Market Strategy, Marketing Planning, Brand Strategy, Marketing Strategy and Techniques, Brand Management, Product Marketing, Marketing Effectiveness, Customer Insights, Brand Loyalty, Target Market, Marketing Communications, Marketing Analytics, Target Audience, Promotional Strategies
Mixed · Course · 1 - 3 Months