
University of California, Davis
Skills you'll gain: Journey Mapping, Data Ethics, Responsible AI, Generative AI, AI Enablement, Customer Insights, User Experience, User Research, Product Management, Customer Analysis, Market Opportunities, Ethical Standards And Conduct, Interviewing Skills, Innovation, Market Research, Prioritization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Financial Modeling, Competitive Analysis, Business Valuation, Feasibility Studies, Project Finance, Investment Banking, Financial Analysis, Mergers & Acquisitions, Financial Forecasting, Capital Budgeting, Benchmarking, Risk Analysis, Waterfall Methodology, Excel Formulas, Cash Flows, Microsoft Excel, Cash Flow Forecasting, Finance, Business Analysis, Technical Analysis
Advanced · Course · 1 - 3 Months

Skills you'll gain: Proposal Development, Customer Relationship Management (CRM) Software, Relationship Management, Relationship Building
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Insights, Marketing Effectiveness, Data-Driven Marketing, Marketing Budgets, Spreadsheet Software, Return On Investment, Customer Relationship Management, Customer Retention, Marketing Strategies, Target Audience, Data-Driven Decision-Making, Data Transformation, Growth Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Value Propositions, Product Knowledge, Business Marketing, Business Strategy, Business Strategies, Competitive Analysis, Communication, Strategic Communication, Communication Strategies
★ 4.5 (12) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Social Media Analytics, Content Optimization, AI Personalization, Data Analysis, Data Literacy, Analytics, Key Performance Indicators (KPIs), Driving engagement, AI Enablement, Trend Analysis, Data-Driven Decision-Making, Data Strategy, Strategic Decision-Making, Content Strategy, Benchmarking, Customer Retention, User Feedback, Data Presentation, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
★ 4.6 (269) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Product Knowledge, Customer Insights, Incident Management, Business Management, Stakeholder Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process, Workflow Management, Process Flow Diagrams, Process Optimization, Business Process Improvement, Business Process Modeling, Process Improvement, Lean Methodologies, Waste Minimization, Continuous Improvement Process
★ 4 (48) · Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Insights, Digital Media Strategy, Data-Driven Marketing, Marketing Effectiveness, Digital Marketing, Customer Data Management, Digital Analysis, Marketing Strategies, Social Media Marketing, Customer Engagement, Customer experience strategy (CX), Predictive Analytics, Analytics, Data Analysis Software, Consumer Behaviour, Big Data, Data Integration, Data Analysis
★ 4.7 (462) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Sales Prospecting, Prospecting and Qualification, Customer Data Management, Customer Engagement, AI Personalization, Advanced Analytics, Data Integrity, Personally Identifiable Information, Data-Driven Marketing, Data Management, Predictive Analytics
★ 3.9 (7) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Data Management, Customer Relationship Management, Marketing Automation, Customer Analysis, Driving engagement, Marketing Strategies, Data-Driven Marketing, Consolidation, Marketing Analytics, Email Automation, Data Integration, Workflow Management
Beginner · Course · 1 - 4 Weeks