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  • Service Management

Results for "service management"


  • Status: New
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    C

    Coursera

    ITSM Foundations: Optimizing IT Service Management

    Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Red Hat

    OpenStack Administration: Control Plane Management

    Skills you'll gain: OpenShift, Kubernetes, Cloud Management, Linux Administration, Network Administration, Cloud Computing Architecture, Network Infrastructure, Containerization, Network Troubleshooting, System Configuration, Configuration Management, YAML, API Design

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
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    S

    Starweaver

    Essentials of Hospitality Management

    Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Hospitality, Financial Statements, Budgeting, Financial Analysis, Performance Measurement, Financial Forecasting, Variance Analysis, Business Metrics, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Service Management, Financial Planning

    4.6
    Rating, 4.6 out of 5 stars
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    82 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Computer Security and Systems Management

    Skills you'll gain: Windows Servers, Computer Security, Linux Administration, Contingency Planning, Disaster Recovery, Authorization (Computing), Linux, Linux Servers, Microsoft Windows, Authentications, Business Continuity Planning, Enterprise Application Management, OSI Models, User Accounts, Group Policy, Security Management, Operating System Administration, Systems Administration, Virtualization, Cybersecurity

    4.6
    Rating, 4.6 out of 5 stars
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    1.9K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    EDUCBA

    ITIL V4 Details of Four Dimensions of Service Management

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process

    4.9
    Rating, 4.9 out of 5 stars
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    91 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    G

    Google

    System Administration and IT Infrastructure Services

    Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Cloud Infrastructure, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage

    4.8
    Rating, 4.8 out of 5 stars
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    26K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    The Business of Health Care

    Skills you'll gain: People Management, Financial Reporting, Financial Acumen, Financial Data, Financial Statements, Social Determinants Of Health, Managed Care, Operations Management, Income Statement, Employee Performance Management, Financial Analysis, Leadership and Management, Health Systems, Health Care Administration, Innovation, Value-Based Care, Business Reporting, Decision Making, Health Care Procedure and Regulation, Insurance

    4.6
    Rating, 4.6 out of 5 stars
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    2K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    L

    Lecturio

    Leadership and Management in Healthcare

    Skills you'll gain: Nursing Management, Delegation Skills, Nursing Administration, Care Coordination, Patient Communication, Conflict Management, Patient Advocacy, Nursing Practices, Change Management, Leadership, Communication, Nursing Care, Medical History Documentation, Professionalism, Teamwork, Collaboration, Patient Safety, Cultural Sensitivity

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    ​​Church Administration: Human Resources

    Skills you'll gain: Compensation Analysis, Meeting Facilitation, Performance Review, Staff Management, Safety Training, Strategic Leadership, Prioritization, Human Resources, Diversity and Inclusion, Performance Management, Human Resources Management and Planning, Recruitment, Time Management, Organizational Strategy, Human Resource Management, Organizational Skills, Stakeholder Management, Strategic Planning, Business Metrics, Leadership

    4.9
    Rating, 4.9 out of 5 stars
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    41 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
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    Google Cloud

    Site Reliability Engineering: Measuring and Managing Reliability

    Skills you'll gain: Site Reliability Engineering, Service Level, DevOps, System Monitoring, Continuous Monitoring, Risk Management Framework, Cloud Computing, Software Documentation

    4.5
    Rating, 4.5 out of 5 stars
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    948 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
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    E

    Edureka

    Generative AI for Customer Service Automation

    Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

    4.6
    Rating, 4.6 out of 5 stars
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    319 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to service management

it service management: career guide
itsm foundations: optimizing it service management
itil v4 introduction to service management concept
itil v4 details of four dimensions of service management
engaging in service innovation and management
introduction to service innovation and management
network configuration, network services, & system management
service integration and management (siam) foundation
1234…834

In summary, here are 10 of our most popular service management courses

  • ITSM Foundations: Optimizing IT Service Management: Coursera
  • OpenStack Administration: Control Plane Management: Red Hat
  • Essentials of Hospitality Management: Starweaver
  • Computer Security and Systems Management: University of Colorado System
  • ITIL V4 Details of Four Dimensions of Service Management: EDUCBA
  • System Administration and IT Infrastructure Services: Google
  • The Business of Health Care: University of Pennsylvania
  • Leadership and Management in Healthcare: Lecturio
  • ​​Church Administration: Human Resources: Duke University
  • Site Reliability Engineering: Measuring and Managing Reliability: Google Cloud

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