
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Identity and Access Management, Amazon DynamoDB, Amazon Web Services, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Security, Cloud Management, Cloud Services, Cloud Solutions, Cloud Platforms, Computing Platforms, Cloud Computing Architecture, Serverless Computing, Cloud Storage, User Provisioning
★ 4.8 (6.3K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Technical Support, Computer Hardware, Problem Management, Generative AI, Debugging, Technical Communication, Network Monitoring, Network Performance Management, Microsoft Windows, System Monitoring, Operating Systems, Mac OS, Technical Documentation
★ 4.8 (181) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Linux Servers, User Accounts, Virtual Networking, Virtualization, Linux Administration, Lightweight Directory Access Protocols, User Provisioning, Network Performance Management, Virtualization and Virtual Machines, Linux, Group Policy, Server Administration, Servers, Network Administration, Network Security, Security Management, Cybersecurity, Disaster Recovery, Large Language Modeling
Intermediate · Specialization · 1 - 4 Weeks
Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage
★ 4.8 (27K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Customer Inquiries, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Customer Retention, Key Performance Indicators (KPIs), Relationship Management
★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Medical Records, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Health Information Management and Medical Records, Health Informatics, Medical Equipment and Technology, Security Awareness, Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Technical Support, Customer Support
★ 4.8 (1.5K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Hardware Troubleshooting, USB, Wireless Networks, Mobile Security, Data Storage Technologies, Network Troubleshooting, Data Storage, Computer Hardware, Telecommunications, Peripheral Devices, General Networking, System Configuration, Help Desk Support, Networking Hardware, Cloud Storage, Technical Support, Computer Networking
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Operating System Administration, Package and Software Management, File Systems, Microsoft Windows, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, System Support, User Provisioning, Technical Support and Services, File Management, Linux Commands, Software Installation, Identity and Access Management
★ 4.7 (30K) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Issue Tracking, Browser Compatibility, Regression Testing, Test Tools, Software Testing, Test Case, User Acceptance Testing (UAT), Usability Testing, Usability, Test Execution Engine, Verification And Validation, Software Quality Assurance, Acceptance Testing, Jira (Software), Functional Testing, Web Content Accessibility Guidelines, Test Planning, Software Development Life Cycle, Quality Assurance, Technical Writing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Server Administration, Windows Servers, Microsoft Servers, Servers, Network Troubleshooting, Systems Administration, VMware ESX Servers, IT Infrastructure, Linux Servers, Virtualization and Virtual Machines, Virtualization, Hardware Troubleshooting, Operating System Administration, vCenter Server Management, Virtual Machines, Data Storage Technologies, IT Automation, Remote Access Systems, Data Maintenance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Architecture, OSI Models, Computer Networking, Computer Hardware, Disaster Recovery, Virtual Local Area Network (VLAN), Network Administration, Network Architecture, Network Infrastructure, Database Management, General Networking, Network Troubleshooting, Relational Databases, Computer Systems, Wide Area Networks, Databases, Hardware Troubleshooting, Computer Architecture, Networking Hardware, IT Service Management
★ 4.7 (13) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
★ 4.4 (18) · Beginner · Course · 1 - 4 Weeks