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Results for "technical support and services"


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  • G

    Google

    Technical Support Fundamentals

    Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux

    4.8 stars, 165K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (165K) · Beginner · Course · 1 - 3 Months

    Status: Trending right now
    Trending right now
    Status: Free trial
    Free trial
  • P

    Pearson

    Cisco Certified Support Technician IT Support - 100-140

    Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Technical Support and Services, Threat Management, Help Desk Support, Cloud Services, Active Directory, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support, IT Management, Cloud Security

    4.6 stars, 26 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.6 (26) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft IT Support Specialist

    Skills you'll gain: Computer Hardware, Authorization (Computing), Hardware Architecture, Cloud Services, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Generative Model Architectures, Firewall, Hardening, Data Warehousing, Network Architecture, Data Storage, Security Controls, Problem Management, Computing Platforms, Cloud Computing, Network Protocols

    4.8 stars, 1.6K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (1.6K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job skills
    Job skills
    Status: Free trial
    Free trial
  • D

    Dell

    Dell Technologies Technical Customer Support Specialist

    Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Continuous Improvement Process, Customer Inquiries, Cybersecurity, Process Improvement, Client Services, Incident Management, Quality Improvement, Performance Metric, Operating Systems, Computer Hardware, Technical Support, Operating System Administration, Technical Support and Services, Digital Transformation

    4.5 stars, 54 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.5 (54) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • P

    Packt

    TOTAL CompTIA A+ Core 1 (220-1201) v15

    Skills you'll gain: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, Wireless Networks, Virtualization and Virtual Machines, Network Administration, Display Devices, Virtual Machines, General Networking, TCP/IP, Virtualization, Computing Platforms, Cloud Hosting, Network Support, Hardware Architecture, Data Storage, Computer Systems, Memory Management

    Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial

What brings you to Coursera today?

  • P

    Packt

    Learn Technical Support and Help Desk Skills

    Skills you'll gain: Desktop Support, Help Desk Support, Technical Support and Services, Technical Support, Computer Security Incident Management, Network Support, Microsoft Windows, Security Controls, Information Systems Security, System Support, End User Training and Support, Security Management, Network Troubleshooting, Operating System Administration, Information Technology Operations, Hardware Troubleshooting, Software Installation, System Configuration, Systems Administration, IT Service Management

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • I

    IBM

    IBM IT Support

    Skills you'll gain: Email Security, Cloud Infrastructure, Cloud Platforms, Technical Support, Technical Support and Services, Cloud Computing, Generative AI, Cloud Computing Architecture, Hardware Troubleshooting, IT Service Management, Generative AI Agents, Cloud Services, Cloud Development, Cloud Deployment, Professional Networking, Data Storage, Peripheral Devices, Database Administration, Information Technology, Customer Service

    4.7 stars, 13K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (13K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    IBM

    Introduction to Technical Support

    Skills you'll gain: IT Service Management, Technical Support and Services, Technical Support, Service Level, Service Management, Help Desk Support, Customer Service, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

    4.8 stars, 1.2K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (1.2K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • D

    Dell

    Dell Technologies Technical Support for Hardware

    Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Network Troubleshooting, Technical Support, Technical Support and Services, Networking Hardware, Servers, Network Security, Server Administration, Data Security, Hardware Architecture, System Configuration, IT Infrastructure, Data Storage Technologies, Data Storage, Computer Networking

    4.9 stars, 21 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (21) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    Amazon Web Services

    AWS Cloud Support Associate

    Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Cloud Computing, Technical Support and Services, Web Applications, Information Technology, Customer Service, Software Development

    4.8 stars, 6.9K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (6.9K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job ready
    Job ready
  • P

    Packt

    Apple Certified Support Professional 10.14

    Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, Knowledge of Apple Software, TCP/IP, VPN Clients, User Provisioning, Data Security, System Configuration, Apple software proficiency, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, Data Management, Package and Software Management

    4.7 stars, 19 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (19) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft Foundations of IT Systems, Networking, and Data Protection

    Skills you'll gain: Network Security, Computer Hardware, Generative AI, Data Storage Technologies, Data Storage, Operating Systems, Microsoft 365, Hybrid Cloud Computing, Generative Model Architectures, Authorization (Computing), Data Security, Computer Science, OSI Models, Data Store, TCP/IP, Data Integrity, Cloud Computing, Data Processing, Network Protocols, Software Development

    4.8 stars, 1.4K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (1.4K) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial

What brings you to Coursera today?

1234…834

In summary, here are 10 of our most popular technical support and services courses

  • Technical Support Fundamentals: Google
  • Cisco Certified Support Technician IT Support - 100-140: Pearson
  • Microsoft IT Support Specialist: Microsoft
  • Dell Technologies Technical Customer Support Specialist: Dell
  • TOTAL CompTIA A+ Core 1 (220-1201) v15: Packt
  • Learn Technical Support and Help Desk Skills: Packt
  • IBM IT Support: IBM
  • Introduction to Technical Support: IBM
  • Dell Technologies Technical Support for Hardware: Dell
  • AWS Cloud Support Associate: Amazon Web Services

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