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  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Security Strategy and Compliance

    Skills you'll gain: Cyber Governance, Cyber Security Policies, Governance Risk Management and Compliance, Risk Analysis, Security Awareness, Cyber Security Strategy, Security Strategy, Enterprise Security, Compliance Management, Security Architecture Review, Cyber Risk, Computer Security Awareness Training, Performance Measurement, Governance, ISO/IEC 27001, Security Requirements Analysis, Cybersecurity, Generative AI, Risk Management, Zero Trust Network Access

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    AR: Track Customer Payments Fast

    Skills you'll gain: Accounts Receivable, Accounts Payable and Receivable, QuickBooks (Accounting Software), Cash Flows, Cash Management, Accounting Software, Payment Processing, Invoicing, Billing & Invoicing, Record Keeping, General Ledger

    3.8
    Rating, 3.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Supply Chain Management Strategy

    Skills you'll gain: Strategic Sourcing, Demand Planning, Procurement, Supplier Relationship Management, Supply Chain, Supply Chain Planning, Supplier Management, Operational Efficiency, Customer Demand Planning, Process Improvement, Supply Chain Management, Operations Management, Presentations, Operations, Product Flow Diagram, Logistics Management, Logistics, Strategic Communication, Forecasting

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.2K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Service Teams

    Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Data Ethics, Business Process Automation, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Business Ethics, Information Privacy

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Purpose Strategy and Vision

    Skills you'll gain: Responsible AI, Strategic Leadership, Organizational Strategy, Plan Execution, Culture Transformation, Organizational Effectiveness, Business Leadership, Microsoft Copilot, Organizational Leadership, Organizational Development, Leadership, Strategic Planning, Strategic Thinking, Thought Leadership, Leadership Development, Performance Management, Change Management, Microsoft Teams, Power BI, Prompt Engineering

    Advanced · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
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    C

    Coursera

    Responsible AI Strategy Foundations

    Skills you'll gain: Generative AI, Prompt Engineering, Data Ethics, AI Security, Decision Intelligence, Intellectual Property, Large Language Modeling, Risk Analysis, Legal Risk, Compliance Management, Governance

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Customer Centricity with Professor Jagdish Sheth

    Skills you'll gain: Customer Retention, Trustworthiness, Loyalty Programs, Social Impact, Expectation Management, Brand Loyalty, Customer Advocacy, Corporate Sustainability, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Customer Engagement, Sustainable Development, Customer Success Management, Customer Analysis, Sustainable Business, Customer Relationship Building, Business Strategy, Business, Marketing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    119 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Microsoft Power Platform: Extend the user experience

    Skills you'll gain: Power Apps Component Framework, Microsoft Power Platform, Microsoft Power Automate/Flow, Enterprise Application Management, Application Development, Application Design, Microsoft Copilot, Data Management, Database Development, Database Application, Dashboard Creation, AI powered creativity

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Northeastern University

    User Experience Design and Testing Part 2

    Skills you'll gain: User Experience Design, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Design Thinking, User Experience, User Centered Design, User Interface (UI) Design, Prototyping, Usability Testing, Human Centered Design, Design, Software Testing, Wireframing, White-Box Testing, Quality Assurance, Information Architecture, No-Code Development

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Risk and Security Strategy

    Skills you'll gain: AI Security, Generative AI, Security Strategy, Responsible AI, Threat Modeling, Threat Management, Risk Analysis, Governance Risk Management and Compliance, Risk Management, Cyber Governance, Risk Management Framework, Security Architecture Review, Technical Communication, IT Security Architecture, Cybersecurity, Cloud Security, Regulatory Compliance, Internal Auditing, Stakeholder Management, Policy Development

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Communication Planning and Strategy

    Skills you'll gain: Communication Planning, Strategic Communication, Planning, Communication Strategies, Media Strategy, Strategic Planning, Media Planning, Stakeholder Communications, Media and Communications, Project Planning, Network Planning And Design, Communication Systems, Program Evaluation, Communication, Integrated Marketing Communications, Systems Development, Analysis, Influencing, Systems Design, Environment

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Customer Insights: New Product Development Orientation

    Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Journey Mapping, Customer experience improvement, Product Development, Customer Analysis, Consumer Behaviour, User Research, Customer Engagement, Market Research, Case Studies, Product Strategy, Innovation

    4.4
    Rating, 4.4 out of 5 stars
    ·
    113 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • Security Strategy and Compliance: Microsoft
  • AR: Track Customer Payments Fast: Coursera
  • Supply Chain Management Strategy: Rutgers the State University of New Jersey
  • GenAI for Customer Service Teams: Coursera
  • Purpose Strategy and Vision: Microsoft
  • Responsible AI Strategy Foundations: Coursera
  • Customer Centricity with Professor Jagdish Sheth: Kennesaw State University
  • Microsoft Power Platform: Extend the user experience: Whizlabs
  • User Experience Design and Testing Part 2: Northeastern University
  • Risk and Security Strategy: Microsoft

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