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  • Customer Relationship Management

Results for "customer relationship management"


  • C

    Coursera

    Change Management Training for Leaders

    Skills you'll gain: Change Management, Organizational Change, Management Training And Development, Leadership and Management, Storytelling, Business Transformation, Culture Transformation, Strategic Leadership, Drive Engagement, Organizational Leadership, Stakeholder Communications, Empathy, Stakeholder Engagement, Communication, Emotional Intelligence, Team Motivation, Sustainable Systems, Resilience, Constructive Feedback, Communication Strategies

    Intermediate · Course · 1 - 4 Weeks

  • M

    Macquarie University

    Influencing: Storytelling, Change Management and Governance

    Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Governance, Governance Risk Management and Compliance, Risk Management, Change Management, Organizational Change, Communication, Conflict Management, Leadership, Enterprise Risk Management (ERM), Business Transformation, Risk Analysis, Negotiation, Operational Risk, Business Risk Management, Intercultural Competence, Stakeholder Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.7K reviews

    Beginner · Specialization · 3 - 6 Months

  • G

    Google

    Foundations of Agile Project Management

    Skills you'll gain: Agile Project Management, Agile Software Development, Agile Methodology, Kanban Principles, Waterfall Methodology, Lean Methodologies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    59 reviews

    Beginner · Course · 1 - 4 Weeks

  • M

    Meta

    Introduction to Data Management

    Skills you'll gain: Data Management, Data Presentation, Data Storytelling, Data Collection, Data Governance, Data Analysis, Information Privacy, Data Quality, Data Storage, Data Storage Technologies, Data Security, Exploratory Data Analysis, Data-Driven Decision-Making, Data Architecture, Data Visualization Software, Big Data, Applied Machine Learning, Machine Learning Methods, Machine Learning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    123 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Copenhagen Business School

    Strategic Management and Innovation

    Skills you'll gain: Business Strategy, Business Planning, Program Implementation, Case Studies, Strategic Decision-Making, Strategic Thinking, Plan Execution, Goal Setting, Resource Management, Corporate Strategy, Organizational Strategy, Peer Review, Competitive Analysis, Strategic Planning, Innovation, Organizational Structure, Smart Goals, Project Implementation, Decision Making, Business Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    5.3K reviews

    Beginner · Specialization · 3 - 6 Months

  • J

    John Wiley & Sons

    Change Management and Organizational Transformation

    Skills you'll gain: Organizational Change, Business Transformation, Mergers & Acquisitions, Change Management, Organizational Development, Digital Transformation, Culture Transformation, Agile Methodology, Adaptability, Organizational Leadership, Organizational Strategy, Strategic Planning, Technology Strategies, Innovation, Leadership, Proactivity, Business Strategy, Culture, Employee Engagement

    Intermediate · Course · 1 - 3 Months

  • V

    Vanderbilt University

    Data Management for Clinical Research

    Skills you'll gain: Clinical Data Management, Data Capture, Electronic Data Capture (EDC), Clinical Research, Data Management, Data Collection, Data Sharing, Data Entry, Data Strategy, Data Quality, Data Storage, Regulatory Compliance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.9K reviews

    Beginner · Course · 1 - 3 Months

  • S

    Starweaver

    Introduction to Hospitality Management in the 21st Century

    Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization

    4.6
    Rating, 4.6 out of 5 stars
    ·
    77 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Cambridge

    Introduction to Change Management: Practical Strategies

    Skills you'll gain: Change Management, Organizational Change, Leadership Studies, Leadership and Management, Organizational Development, Management Training And Development, Leadership, Organizational Leadership, Strategic Planning, Adaptability, Overcoming Objections, Leadership Development, Motivational Skills, Communication Strategies

    Beginner · Course · 1 - 3 Months

  • É

    École Polytechnique Fédérale de Lausanne

    Municipal Solid Waste Management in Developing Countries

    Skills you'll gain: Environmental Engineering, Environmental Resource Management, Pollution Prevention, Sustainable Development, Sustainable Systems, Sustainable Technologies, Environment and Resource Management, Environmental Issue, Governance, Environmental Regulations, Environmental Policy, Community Development, Cost Management, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.6K reviews

    Intermediate · Course · 1 - 3 Months

  • J

    Johns Hopkins University

    Human Resources Management Essentials

    Skills you'll gain: Organizational Change, Change Management, Performance Review, Human Resource Policies, Talent Recruitment, Recruitment, Smart Goals, Employee Performance Management, Culture Transformation, Performance Appraisal, Employee Engagement, Diversity and Inclusion, Health Care Procedure and Regulation, Organizational Leadership, Performance Management, Recruitment Strategies, Interviewing Skills, Drive Engagement, Diversity Equity and Inclusion Initiatives, Human Resource Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    110 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Project Management: Creating the WBS

    Skills you'll gain: Work Breakdown Structure, Project Scoping, Project Estimation, Organizational Skills, Scope Management, Procedure Development, Project Management Software, Project Management, Google Sheets, Verification And Validation, Technical Standard

    4.6
    Rating, 4.6 out of 5 stars
    ·
    558 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer relationship management courses

  • Change Management Training for Leaders: Coursera
  • Influencing: Storytelling, Change Management and Governance: Macquarie University
  • Foundations of Agile Project Management: Google
  • Introduction to Data Management: Meta
  • Strategic Management and Innovation: Copenhagen Business School
  • Change Management and Organizational Transformation: John Wiley & Sons
  • Data Management for Clinical Research: Vanderbilt University
  • Introduction to Hospitality Management in the 21st Century : Starweaver
  • Introduction to Change Management: Practical Strategies: University of Cambridge
  • Municipal Solid Waste Management in Developing Countries: École Polytechnique Fédérale de Lausanne

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