Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Technology Strategies, Process Improvement, Customer and Client Support, Business Development
Beginner · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Social Determinants Of Health, Community Health, Product Development, Health Systems, Health Disparities, Business Modeling, Health Equity, Drive Engagement, Lean Six Sigma, Market Analysis, Performance Improvement, Process Improvement, Stakeholder Analysis, New Product Development, Innovation, Decision Making, Operations Management, Operations, Problem Solving, Leadership
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Process Optimization, Operational Analysis, Business Process Reengineering, Process Improvement, Operational Performance Management, Process Management, Business Systems, Strategic Planning, Business Process Improvement, Business Strategy, Operational Efficiency, Program Evaluation, Performance Measurement, Business Process, Organizational Strategy, Organizational Development, Business Transformation, Strategic Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Financial Auditing, Data Storytelling, Bookkeeping, Financial Controls, Financial Reporting, Dashboard Creation, Performance Reporting, Dashboard, Auditing, Ledgers (Accounting), Management Reporting, Process Improvement, Financial Data, Business Reporting, Data Visualization, Business Process Management, Process Analysis, Internal Controls, Generally Accepted Accounting Principles (GAAP), Variance Analysis
Intermediate · Course · 3 - 6 Months

Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Agile Project Management, Project Estimation, Agile Methodology, Estimation, Process Optimization, Backlogs, Agile Product Development, User Story, Process Improvement, Resource Utilization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Jira (Software), Process Optimization, Process Improvement and Optimization, Process Design, Process Analysis, Business Workflow Analysis, Workflow Management, Process Improvement, Business Process, Issue Tracking, Configuration Management, Automation, Data Import/Export
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Backlogs, Agile Software Development, Agile Methodology, Process Improvement, Continuous Improvement Process, Team Oriented, Meeting Facilitation, Prioritization, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Process Management, Business Process, Process Analysis, Operations, Business Process Improvement, Process Improvement and Optimization, Process Optimization, Operational Analysis, Process Improvement, Process Development, Continuous Improvement Process, Customer experience improvement, Business Technologies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Backlogs, Workflow Management, Process Design, Business Process Automation, Slack (Software), Automation, AI Workflows, Process Improvement, Process Improvement and Optimization, AI Enablement, Project Management Software, No-Code Development, Kanban Principles, Agile Project Management, Agile Methodology, Maintainability, Governance, Project Documentation, Collaborative Software
Beginner · Course · 1 - 3 Months

Skills you'll gain: Workflow Management, Process Mapping, Kanban Principles, Process Management, Team Performance Management, Performance Metric, Lean Methodologies, Process Improvement, Agile Project Management, Process Improvement and Optimization, Project Performance, Forecasting, Context Management, Stakeholder Communications, Cognitive flexibility
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Sales Operations, Sales Enablement, Email Automation, Sales Process, Calendar Management, Microsoft Copilot, Business Process Automation, Sales Management, Automation, AI Enablement, Scheduling, Workflow Management, AI Integrations, Operational Efficiency, Operational Excellence, Process Improvement, Continuous Improvement Process, Data Security, Quality Assurance, Performance Measurement
Advanced · Course · 1 - 4 Weeks