Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Arizona State University
Skills you'll gain: Semiconductors, Electronic Components, Production Process, Engineering, Scientific, and Technical Instruments, Basic Electrical Systems, Test Equipment, Electrical Engineering, Electronic Systems, Manufacturing Processes, Process Control, Laboratory Equipment, Materials science, Engineering Calculations, Applied Mathematics
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Email Security, Wireless Networks, Mobile Security, Incident Response, Cybersecurity, Personally Identifiable Information, Cyber Attacks, Firewall, General Networking, Threat Detection, Cyber Security Policies, Computer Security Awareness Training, Proxy Servers, Computer Security Incident Management, Network Security, Security Awareness, Cyber Threat Intelligence, Virtual Private Networks (VPN), Information Privacy, Social Media
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Data Visualization, Exploratory Data Analysis, Plot (Graphics), Data Presentation, Ggplot2, R (Software), Statistical Visualization, R Programming, Data Visualization Software, Data Analysis, Scatter Plots, Graphic and Visual Design, Histogram, Tidyverse (R Package), Public Administration, Trend Analysis, Policy Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Microsoft Azure, Microsoft Copilot, Cloud Security, Continuous Monitoring, Systems Administration, Cloud Storage, Patch Management, Virtual Machines, Data Security, Generative AI
Beginner · Course · 1 - 3 Months

Edureka
Skills you'll gain: Microsoft Power Platform, Statistical Reporting, Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft SQL Servers, Performance Tuning, SQL, Database Management, Stored Procedure, Database Design, Operational Databases, Database Development, Query Languages, System Monitoring, Network Troubleshooting
Intermediate · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Analysis, Data Analysis, Statistical Reporting, Analytical Skills, Exploratory Data Analysis, Quantitative Research, Statistical Analysis, Statistical Software, Small Data, R (Software), R Programming, Sampling (Statistics), Technical Communication, Research Methodologies, Scatter Plots, Statistical Hypothesis Testing, Data Collection
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Web Scraping, Data Ethics, Data Transformation, Tidyverse (R Package), Data Wrangling, Data Cleansing, Data Manipulation, Data Collection, Data Pipelines, Data Preprocessing, Personally Identifiable Information, Data Integrity, R Programming, Exploratory Data Analysis, Information Privacy, Statistical Programming
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Anomaly Detection, AI Security, Cyber Security Strategy, Cyber Threat Intelligence, Threat Detection, Intrusion Detection and Prevention, Fraud detection, Cybersecurity, Applied Machine Learning, Malware Protection, Threat Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Analysis, Machine Learning, Machine Learning Algorithms, Model Evaluation, Artificial Neural Networks, MLOps (Machine Learning Operations), Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Logo Design, Adobe Express, Branding, Brand Strategy, Marketing Design, Collaborative Software, Graphic Design, Style Guides, Typography, Visual Design, Asset Management, Design Elements And Principles, Color Theory, Storytelling
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Machine Learning Algorithms, Computer Vision, Applied Machine Learning, Image Analysis, Civil Engineering, Artificial Intelligence, Electrical Substation, Machine Learning, Tensorflow, Convolutional Neural Networks, Deep Learning, PyTorch (Machine Learning Library), Artificial Neural Networks, Electric Power Systems, Electrical Engineering, Oil and Gas, Mechanical Engineering, Data Preprocessing, Healthcare 5.0
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Windows PowerShell, Active Directory, Scripting, Test Script Development, IT Automation, Network Monitoring, Microsoft Windows, Windows Servers, Scripting Languages, User Accounts, Microsoft Servers, Event Monitoring, Command-Line Interface, Network Administration, Remote Access Systems, User Interface (UI), Server Administration, Hypertext Markup Language (HTML), Data Import/Export, Authentications
Beginner · Specialization · 1 - 4 Weeks