Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Responsible AI, Microsoft Azure, Artificial Intelligence, Data Ethics, Image Analysis, Natural Language Processing, Computer Vision, AI literacy, AI Security, Applied Machine Learning, AI Workflows, Model Deployment, Machine Learning, Analytics
★ 4.5 (42) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Security, Responsible AI, Threat Modeling, Governance Risk Management and Compliance, Compliance Management, Risking, Data Ethics, Data Governance, Model Evaluation, Reinforcement Learning, Risk Management, Prompt Engineering, Governance, Regulatory Compliance, Security Testing, MLOps (Machine Learning Operations), MITRE ATT&CK Framework, Continuous Monitoring, Ethical Standards And Conduct, Vulnerability Assessments
★ 3.2 (17) · Intermediate · Specialization · 3 - 6 Months

Technical University of Munich (TUM)
Skills you'll gain: Social Impact, Experimentation, Program Evaluation, Community Development, Community Organizing, Community Outreach, Sustainable Development, Systems Thinking, Sustainable Systems, Innovation, Culture, Cultural Diversity, Case Studies, Critical Thinking
★ 4.8 (45) · Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Social Network Analysis, Network Analysis, Peer Review, Graph Theory, Technical Communication, Data Structures, Data Presentation, Algorithms, Analysis
★ 4.7 (101) · Mixed · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Community Health, Public Health, Health Disparities, Health Promotion, Health Assessment, Social Determinants Of Health, Public Health and Disease Prevention, Health Equity, Epidemiology, Health Policy, Data Collection, Demography
★ 4.5 (28) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Sprint Retrospectives, Backlogs, Sprint Planning, Agile Methodology, Agile Project Management, User Story, Agile Product Development, Cross-Functional Collaboration, Timelines, Project Coordination, Continuous Improvement Process, Coordination, Project Planning, Accountability, Meeting Facilitation, Estimation
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Oral Expression, Non-Verbal Communication, Learning Theory, Storytelling, Education Software and Technology, Human Learning, Motivational Interviewing, Conflict Management, Interpersonal Communications, Technical Communication, Education and Training, Pedagogy, Media and Communications, Driving engagement, Writing, Scientific Methods, Rapport Building, Diversity Awareness, Workplace inclusivity, Cultural Responsiveness
★ 4.3 (22) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Mobile Development, React Native, Application Development, User Story, Mobile Development Tools, Flutter (Software), User Interface and User Experience (UI/UX) Design, User Interface (UI), Data Persistence, User Interface (UI) Design, Figma (Design Software), Application Deployment, Application Programming Interface (API), Software Development, GitHub, Git (Version Control System)
★ 4.8 (30) · Advanced · Course · 1 - 3 Months

Skills you'll gain: Jira (Software), Responsible AI, Agile Methodology, Issue Tracking, Agile Project Management, Software Quality Assurance, Business Workflow Analysis, Project Coordination, Continuous Improvement Process, Coordination, Workflow Management, Model Evaluation, AI Integrations, Test Case, AI Enablement, Verification And Validation, Automation, Generative AI, Agile Product Development, Dashboard
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: AI Product Strategy, Backlogs, Agile Product Development, Product Roadmaps, Product Strategy, Sprint Planning, Product Planning, Product Management, User Story, Strategic Planning, Agile Software Development, Agile Methodology, Scaled Agile Framework, Lean Methodologies, Product Development, Prioritization, Business Priorities, Technical Writing
★ 4.8 (38) · Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Agile Project Management, Agile Methodology, Agile Product Development, Project Management Life Cycle, Collaborative Software, Project Performance, Backlogs, Team Leadership, Sprint Planning, Team Management, Team Building, Project Management Institute (PMI) Methodology, Kanban Principles, Project Management, Business Transformation, Organizational Change, Continuous Improvement Process
★ 4.8 (128) · Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Teamwork, Patient Communication, Patient Evaluation, Collaboration, Health Technology, Clinical Assessment, Vital Signs, Health Assessment, Patient Preparation, Health Care, Patient Positioning, Patient Coordination, Patient Education And Counseling, Patient-centered Care, Patient Treatment, Patient Flow, End User Training and Support, Telecommunications, Communication
★ 4.9 (40) · Beginner · Specialization · 1 - 4 Weeks