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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Python Debugging: A Systematic Approach

    Skills you'll gain: Debugging, Data-oriented programming, Program Development, Python Programming, Data Manipulation, Data Analysis

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Gmail 日本語版

    Skills you'll gain: Gmail, Google Workspace, Email Security, Email Automation, Productivity Software, Business Correspondence, Organizational Skills, Customer Support

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Deep Learning Methods for Healthcare

    Skills you'll gain: Deep Learning, Convolutional Neural Networks, Autoencoders, Recurrent Neural Networks (RNNs), Image Analysis, Embeddings, Model Deployment, Applied Machine Learning, Artificial Neural Networks, Predictive Modeling, Health Informatics, Unsupervised Learning, Model Evaluation, Medical Imaging, Python Programming, Dimensionality Reduction

    3.9
    Rating, 3.9 out of 5 stars
    ·
    15 reviews

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    VR with Unity: Build your first Meta Quest VR Project

    Skills you'll gain: Augmented and Virtual Reality (AR/VR), Virtual Reality, Virtual Environment, Unity Engine, Video Game Development, 3D Assets, User Interface (UI), Cross Platform Development, Software Installation

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    Splunk Inc.

    Splunk Knowledge Manager 103

    Skills you'll gain: Splunk, Interactive Data Visualization, Visualization (Computer Graphics), Data Mapping, Frontend Performance, Geospatial Mapping, Wireframing, Extensible Markup Language (XML), UI Components, Prototyping, Debugging

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Statistical Learning

    Skills you'll gain: Statistical Analysis, Data Analysis, Statistical Programming, Statistical Machine Learning, Statistical Modeling, Model Evaluation, Regression Analysis, Bayesian Statistics, Supervised Learning, Statistical Inference, Machine Learning, Unsupervised Learning, Predictive Modeling, Feature Engineering, Logistic Regression, Decision Tree Learning, Classification Algorithms

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Applying GenAI Tools for Process Automation

    Skills you'll gain: Prompt Engineering, AI Workflows, Automation, AI Enablement, AI Orchestration, Performance Measurement, Responsible AI, Generative AI, Process Optimization, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Journey Mapping

    Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Columbia University

    Supporting Veteran Success in Higher Education

    Skills you'll gain: Higher Education, Student Support and Services, Academic Advising, Student Engagement, School Counseling, Diversity Awareness, Disabilities, Cultural Sensitivity

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Cybersecurity Risk Management Across Critical Systems

    Skills you'll gain: Cybersecurity, Cyber Security Policies, Cyber Risk, Risk Management, Cyber Attacks, Risk Mitigation, Business Risk Management, Cyber Security Strategy, Stakeholder Communications, Operational Risk, Enterprise Risk Management (ERM), Security Management, Risk Analysis, Cyber Security Assessment, Threat Modeling, Risk Modeling, Governance, Vulnerability Assessments, Information Privacy, Estimation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    Creating Infographics with GenAI for Marketing

    Skills you'll gain: Infographics, Data Visualization, Target Audience, Data Storytelling, Design Elements And Principles, Technical Communication, Content Creation, Generative AI, Process Mapping, Communication, ChatGPT

    4.5
    Rating, 4.5 out of 5 stars
    ·
    24 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    8 Most Controversial Terms in AI, Explained

    Skills you'll gain: Artificial Intelligence, Responsible AI, Generative AI, Open Source Technology, Large Language Modeling, Machine Learning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    31 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Python Debugging: A Systematic Approach: University of Michigan
  • Gmail 日本語版: Google Cloud
  • Deep Learning Methods for Healthcare: University of Illinois Urbana-Champaign
  • VR with Unity: Build your first Meta Quest VR Project: Coursera
  • Splunk Knowledge Manager 103: Splunk Inc.
  • Statistical Learning: Illinois Tech
  • Applying GenAI Tools for Process Automation: SkillUp
  • GenAI for Customer Journey Mapping: Coursera
  • Supporting Veteran Success in Higher Education: Columbia University
  • Cybersecurity Risk Management Across Critical Systems: University of Maryland, College Park

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