Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Johns Hopkins University
Skills you'll gain: Algebra, Graphing, Applied Mathematics, Mathematical Modeling, Trigonometry, Probability, Advanced Mathematics, Data Analysis, Logical Reasoning, General Mathematics, Probability Distribution, Mathematical Theory & Analysis, Descriptive Statistics, Arithmetic, Statistics, Engineering Calculations, Calculus, Visualization (Computer Graphics), Geometry, Analytical Skills
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Miro AI, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement
Beginner · Guided Project · Less Than 2 Hours

University of California San Diego
Skills you'll gain: Computational Thinking, Debugging, Programming Principles, Technical Communication, Computer Programming, Digital pedagogy, Event-Driven Programming, Program Development, Data Structures, Algorithms, Student Engagement, Visualization (Computer Graphics)
Beginner · Course · 1 - 3 Months

Institut Mines-Télécom
Skills you'll gain: Data Governance, Digital Transformation, Data Modeling, Data Management, Data Strategy, General Data Protection Regulation (GDPR), Information Management, Data Literacy, Business Intelligence, Data Quality, Business Analytics, Data-Driven Decision-Making, Information Privacy, Data Analysis, Data Visualization, Big Data, Artificial Intelligence, Business Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Package and Software Management, Bash (Scripting Language), Git (Version Control System), GitHub, Version Control, Unix Shell, Ubuntu, Shell Script, Scripting, Unix, Scripting Languages, Unix Commands, Linux, System Configuration, Linux Administration, Linux Commands, File Management, Software Installation
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Design Thinking, Technical Product Management, Product Management, Product Lifecycle Management, Agile Methodology, Product Development, Go To Market Strategy, New Product Development, Data Visualization Software, Market Analysis, Target Market, Competitive Analysis, Data Analysis, Microsoft Excel, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Project Management, Project Coordination, Organizational Skills, Productivity Software, Collaborative Software, Project Planning, Data Validation, Data Sharing
Beginner · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Semiconductors, Electronic Components, Production Process, Engineering, Scientific, and Technical Instruments, Basic Electrical Systems, Test Equipment, Electrical Engineering, Electronic Systems, Manufacturing Processes, Process Control, Laboratory Equipment, Materials science, Engineering Calculations, Applied Mathematics
Intermediate · Course · 1 - 3 Months

University of California, Berkeley
Skills you'll gain: Environmental Engineering, Robotics, Sustainable Engineering, Electronics Engineering, Civil Engineering, Manufacturing Processes, Control Systems, Electronic Components, Semiconductors, Engineering, Sustainable Technologies, Materials science, Electrical Engineering, Climate Change Mitigation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Performance marketing, Google Ads, Media Buying, Content Performance Analysis, Advertising, Generative AI, Data Ethics, Campaign Management, Paid media, AI Personalization, Automation, Content Creation, Analytics
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Object Oriented Programming (OOP), Animation and Game Design, Interactive Data Visualization, Software Design, Program Development, Data Structures, Visualization (Computer Graphics), Interactive Design, Programming Principles, Graphic and Visual Design, Python Programming, Generative AI, Simulations, Computer Graphics, Design, Computational Logic, Creative Design, Computer Programming, Computational Thinking, File I/O
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Management Training And Development, Employee Engagement, Workforce Management, Social Impact, Research, Organizational Effectiveness, Employee Training, Business Research, Employee Surveys, Research Methodologies, Internal Communications, Environment Health And Safety, Program Evaluation
Beginner · Course · 1 - 3 Months