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Results for "inbound calls"


  • G

    Google Cloud

    Google Cloud Speech API: Qwik Start

    Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), Natural Language Processing, Machine Learning, Application Development

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation

    3.9
    Rating, 3.9 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Create a Customer Service Survey in Microsoft Forms

    Skills you'll gain: User Feedback, Customer Insights, Customer Service, Market Research, User Research, Target Audience, Marketing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    31 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Customer Service with Python: Build a Chatbot using ChatGPT

    Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Generative AI, Customer Service, Customer Inquiries, Customer Support, Application Programming Interface (API), User Flows, Python Programming, Development Environment

    4.2
    Rating, 4.2 out of 5 stars
    ·
    27 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Chegg Skills

    Applied AI in Customer Service

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Responsible AI, Operational Efficiency, Natural Language Processing, AI literacy, Multimodal Prompts, Workflow Management, Data Ethics, Customer Service, AI Enablement, ChatGPT, Generative AI, Customer and Client Support, Artificial Intelligence, Communication, Business Communication, Productivity, Problem Solving

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    AI CERTs

    AI Foundations & Industry Overview for Telecommunication

    Skills you'll gain: Customer Retention, Customer Analysis, Customer experience improvement, Customer Support, Data Analysis, Predictive Modeling, Operational Analysis, Operational Efficiency, AI literacy, Anomaly Detection, Network Monitoring, AI Integrations, Digital Transformation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Chegg Skills

    Practical AI for Customer Service

    Skills you'll gain: Responsible AI, Operational Efficiency, Natural Language Processing, Data Ethics, Workflow Management, Customer Service, AI Enablement, Operations, Customer experience improvement, Customer experience strategy (CX), Customer Communications Management, AI literacy, Artificial Intelligence, Customer Support, Service Improvement, AI Personalization, Guest Relations, Prompt Engineering, Communication, Problem Solving

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Dealing With Angry Customers In Customer Service

    Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    ManyChat for Beginners: Automate Instagram Lead Generation

    Skills you'll gain: Instagram, Email Marketing, Email Automation, Lead Generation, Marketing Automation, Make.com, Digital Marketing Tools, Google Sheets, Social Media, Gmail

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    S

    STARWEAVER

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    iOS App Store & In-App Purchases

    Skills you'll gain: Apple iOS, iOS Development, Transaction Processing, Mobile Development, Knowledge of Apple Software, User Interface (UI), User Interface and User Experience (UI/UX) Design, Payment Systems, User Experience

    4.7
    Rating, 4.7 out of 5 stars
    ·
    88 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    2026 Introduction To Customer Service & Customer Support

    Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular inbound calls courses

  • Google Cloud Speech API: Qwik Start: Google Cloud
  • GenAI for Customer Support: Coursera
  • Create a Customer Service Survey in Microsoft Forms: Coursera
  • Customer Service with Python: Build a Chatbot using ChatGPT: Coursera
  • Applied AI in Customer Service: Chegg Skills
  • AI Foundations & Industry Overview for Telecommunication: AI CERTs
  • Practical AI for Customer Service: Chegg Skills
  • Dealing With Angry Customers In Customer Service: Alex Genadinik
  • ManyChat for Beginners: Automate Instagram Lead Generation: Coursera
  • Customer Service Essentials: 20 Skills for Happy Clients: STARWEAVER

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