Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Model Deployment, Snowflake Schema, Data Preprocessing, Applied Machine Learning, Machine Learning Methods, Model Training, MLOps (Machine Learning Operations), Machine Learning, Predictive Modeling, Data Pipelines, Data Transformation, Data Science, Python Programming, Regression Analysis
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Facebook, Meta Ads Manager, Conversion Funnel Analysis, Online Advertising, Web Analytics, Digital Advertising, User Accounts
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Analysis, Personalized Campaigns, AI Personalization, Customer Insights, Data-Driven Marketing, Marketing Analytics, Generative AI, Target Audience, Customer Data Management, Marketing, Marketing Strategies, Campaign Management, Marketing Effectiveness, Content Creation, Analysis
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Virtual Teams, Negotiation, Global Marketing, Diversity Marketing, Intercultural Competence, Cultural Responsiveness, International Relations, Cultural Diversity, Conflict Management, Culture, Consumer Behaviour, Cultural Sensitivity, Communication Strategies, Marketing Management, Relationship Building, Team Management, Marketing, Diplomacy, World History, International Finance
Beginner · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Dashboard Creation, Data Ethics, Predictive Modeling, No-Code Development, Model Deployment, Data Visualization, Data Presentation, Responsible AI, Data-Driven Decision-Making, Interactive Data Visualization, Advanced Analytics, Product Improvement, Business Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Analytics, AI Enablement, Data Cleansing, Business Metrics, Predictive Analytics, Data Architecture
Beginner · Specialization · 1 - 3 Months

LearnQuest
Skills you'll gain: Sales Presentation, Regional Sales, Selling Techniques, Presentations, Sales Process, Influencing, Persuasive Communication, Intercultural Competence, Virtual Teams, Storytelling, Language Interpretation, Translation, and Studies, Sales Pipelines, Collaborative Software, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration, Customer Engagement, AI literacy
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Sales Presentation, Customer Analysis, Sales Strategy, Microsoft Copilot, Sales Presentations, Sales Development, Sales, Sales Process, Prompt Engineering, Personalized Campaigns, Customer Insights, Customer Relationship Management (CRM) Software, Sales Prospecting, Overcoming Objections, Selling Techniques, Prospecting and Qualification, AI Personalization, Account Strategy, Lead Generation, Presentations
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Invoicing, Microsoft Office, Collaborative Software, Billing & Invoicing, Workflow Management, Billing, Automation, User Accounts
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Responsible AI, Data Ethics, HR Tech, AI Personalization, Automation, Employee Surveys, Employee Onboarding, Human Resource Strategy, AI Integrations, AI Enablement, Generative AI Agents, User Feedback, Document Management, ChatGPT, Employee Engagement, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, OpenAI API, ChatGPT, Token Optimization, Application Programming Interface (API), API Testing, AI Integrations, Authentications, Context Engineering, Large Language Modeling, Key Management, Model Optimization, Performance Tuning
Intermediate · Course · 1 - 3 Months
Chris Croft Training
Skills you'll gain: Cost Reduction, Cost Control, Cash Management, People Management, Entrepreneurship, Operating Cost, Business, Business Leadership, Business Operations, Brand Loyalty, Leadership Development, Price Negotiation, Business Management, Business Administration, Business Planning, Business Strategy, Leadership and Management, Initiative and Leadership, Gross Profit, Entrepreneurial Finance
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Solution Sales Engineering, Sales Strategy, Selling Techniques, Sales Prospecting, Data Centers, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks