
Skills you'll gain: Wireframing, Kanban Principles, Mockups, Plot (Graphics), Data Import/Export, Project Management, Collaborative Software, Ideation
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Research Design, Science and Research, Laboratory Research, Research Methodologies, Sensory Systems Analysis, Statistical Analysis, Data Analysis, Data Collection, Neurology, Psychology, Physiology, Image Analysis, Medical Imaging, Statistical Inference
Intermediate · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Higher Education, Immigration Law, Student Support and Services, Intercultural Competence, Formal Learning, Academic Advising, Student Engagement, Labor Law, Learning Strategies, Education and Training, Culture
Beginner · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: AI Personalization, Personalized Service, Operations Support Systems, Customer Analysis, Telecommunications, Customer Retention, Network Performance Management, Responsible AI, Wireless Networks, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Architecture, Computer Networking, Emerging Technologies, Digital Communications, Generative AI Agents, Generative AI, Network Protocols, System Design and Implementation, Communication
Advanced · Specialization · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Agile Project Management, Scrum (Software Development), Sprint Planning, Scaled Agile Framework, Sprint Retrospectives, Agile Software Development, Agile Methodology, Team Management, Project Management Institute (PMI) Methodology, Agile Product Development, Team Building, Backlogs, Kanban Principles, Project Management, Planning, User Story, Lean Methodologies, Continuous Delivery, Risk Management Framework, Product Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Microsoft Copilot, Generative Model Architectures, Generative Adversarial Networks (GANs), Responsible AI, Data Ethics, Data Security, Information Privacy, Anomaly Detection, Data Analysis
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Conflict Management, Power BI, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

University of Cambridge
Skills you'll gain: Legal Research, Court Systems, Case Law, Civil Law, Legal Proceedings, Law, Regulation, and Compliance, Appeals, Litigation and Civil Justice, Political Sciences, Social Justice
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Data Storytelling, Data Presentation, Feature Engineering, Data Visualization Software, Unsupervised Learning, SQL, Data Analysis, Model Evaluation, Seaborn, Data Visualization, Tableau Software, Predictive Modeling, Exploratory Data Analysis, Predictive Analytics, Analytics, Presentations, Database Management, Advanced Analytics, Data Science, Machine Learning
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Amazon S3, Amazon Web Services, Cloud Hosting, Version Control, Software Versioning, Web Language, Application Deployment, Cloud Storage, Web Applications, Web Design and Development, Cloud Deployment, Serverless Computing, Public Cloud, Web Presence
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Rmarkdown, Tidyverse (R Package), Ggplot2, Spatial Data Analysis, Data Visualization Software, Plot (Graphics), Data Visualization, Statistical Visualization, Spatial Analysis, Geospatial Information and Technology, Data Manipulation, Scatter Plots, R (Software), Plotly, Interactive Data Visualization, R Programming, Geospatial Mapping, Statistical Reporting, Data Wrangling, Graphing
Mixed · Course · 1 - 4 Weeks