Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Simplilearn
Skills you'll gain: Search Engine Marketing, Google Ads, Pay Per Click Advertising, Online Advertising, Search Engine Optimization, Digital Marketing Campaigns, Marketing, Digital Marketing, Digital Advertising, Paid media, Campaign Management, Marketing Automation, Advertising Campaigns, Google Analytics, Advertising, Media Buying, Target Audience, Bidding
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Brainstorming, UI/UX Strategy, Experience Design, Ideation, User Experience Design, User Interface and User Experience (UI/UX) Design, Design Thinking, Innovation, Design Strategies, Collaborative Software, User Interface (UI) Design, Product Improvement, Team Oriented, Product Development
★ 4.7 (19) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales Prospecting, Selling Techniques, Prospecting and Qualification, Microsoft Copilot, Sales Strategy, Sales, Sales Presentations, Personalized Campaigns, Lead Generation, AI Personalization, Customer Analysis, Microsoft PowerPoint, Customer Communications Management, Presentations, Customer Relationship Management (CRM) Software, AI Integrations, Data Cleansing, Business Research, Quality Control
Advanced · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Customer experience strategy (CX), Strategic Marketing, Data-Driven Marketing, Marketing Planning, Marketing, Digital Brand Strategy, Digital Marketing, Customer Analysis, Digital Marketing Campaigns, Communication Planning, Integrated Marketing Communications, Digital Analysis, Consumer Behaviour, Content Marketing, Customer Insights, Marketing Communications, Target Market, Marketing Analytics, Digital Transformation
★ 4.9 (12) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Matplotlib, Artificial Intelligence, Data Visualization, Artificial Intelligence and Machine Learning (AI/ML), NumPy, Pandas (Python Package), AI literacy, Model Evaluation, Machine Learning Methods, AI Workflows, Applied Machine Learning, Plot (Graphics), Data Preprocessing, Deep Learning, Responsible AI, Artificial Neural Networks, Data Ethics, Machine Learning Algorithms, Python Programming, AWS CloudFormation
★ 4.8 (11) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AI Integrations, User Story, Prompt Engineering, No-Code Development, User Feedback, Technical Communication, Application Deployment, Performance Tuning, Data Wrangling, Version Control, Business Process Automation, DevSecOps, Site Reliability Engineering, Integration Testing, Application Security, Application Programming Interface (API), Agile Methodology, LLM Application, Data Integration, Scalability
★ 3 (6) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Power Platform, No-Code Development, Data Integration, HTML and CSS, UI Components, Web Content, Web Design and Development, File Management
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Data-Driven Marketing, Customer experience improvement, Marketing Strategies, Customer experience strategy (CX), Digital Transformation, Marketing Analytics, Marketing, Data-Driven Decision-Making, Applied Machine Learning, Predictive Analytics, Machine Learning Methods, Digital Marketing, Customer Engagement, Machine Learning Algorithms, Machine Learning, Innovation, Brand Strategy, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Intelligence
★ 4.8 (8) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Customer Insights, Power BI, Customer Analysis, Dashboard, Data Modeling, Dashboard Creation, Data Transformation, Data Import/Export, Interactive Data Visualization, Business Intelligence, Time Series Analysis and Forecasting, Data Cleansing
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Model Evaluation, Apache Hadoop, Machine Learning Methods, AI Personalization, Digital Marketing Tools, Data-Driven Marketing, Customer Analysis, Marketing Automation, Digital Marketing, Marketing Strategies, Applied Machine Learning, Big Data, Customer Insights, Machine Learning, Artificial Neural Networks, Machine Learning Algorithms, Deep Learning, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Large Language Modeling, Model Optimization, Recurrent Neural Networks (RNNs), Natural Language Processing, Prompt Engineering, Model Training, LLM Application, Artificial Neural Networks, Transfer Learning, Deep Learning, Embeddings, Fine-tuning, Generative AI, Artificial Intelligence
★ 4.9 (7) · Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, HubSpot CRM, Google Sheets, Workflow Management, Automation, Gmail, AI Workflows, AI Integrations, Unstructured Data, Generative AI
★ 5 (12) · Beginner · Course · 1 - 4 Weeks