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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    EDUCBA

    CSR Strategy: Analyze, Implement & Create Value

    Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Ethics, Organizational Strategy, Sustainable Business, Business Strategy, Governance, Compliance Management, Strategic Sourcing, Procurement, Stakeholder Engagement, Ethical Standards And Conduct, Sustainability Reporting, Business Risk Management, Diversity and Inclusion, Innovation

    4.9
    Rating, 4.9 out of 5 stars
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    7 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Simplilearn

    Attention Mechanisms and Transformer Models Course

    Skills you'll gain: Generative Model Architectures, Generative AI, OpenAI, Large Language Modeling, ChatGPT, Vision Transformer (ViT), Prompt Engineering, Artificial Intelligence, Artificial Neural Networks, Transfer Learning, Deep Learning, Natural Language Processing

    Beginner · Course · 1 - 4 Weeks

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    Packt

    UX: Research Process

    Skills you'll gain: Information Architecture, User Experience Design, Persona (User Experience), Usability Testing, Interviewing Skills, Wireframing, Content Creation, Storytelling

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
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    Coursera

    Dashboards in Qlik Sense: Decision-Support Dashboards

    Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Data Visualization Software, Data Integration, Heat Maps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Geospatial Information and Technology, Data Mapping

    Beginner · Guided Project · Less Than 2 Hours

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    EDUCBA

    Developing Secure IoT Applications

    Skills you'll gain: Cloud Security, Internet Of Things, Network Security, Application Security, Security Engineering, Information Systems Security, Data Security, Cloud Services, Infrastructure Security, Cloud Computing, Application Design, Time Series Analysis and Forecasting, Encryption, Cryptography, Data Analysis, Identity and Access Management, Data Integrity, Authentications, Vulnerability Assessments

    4.9
    Rating, 4.9 out of 5 stars
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    19 reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    TensorFlow for Beginners: Basic Binary Image Classification

    Skills you'll gain: Model Deployment, Tensorflow, Model Evaluation, Data Preprocessing, Image Analysis, Artificial Neural Networks, Convolutional Neural Networks, Applied Machine Learning, Machine Learning Methods, Computer Vision, Deep Learning

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
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    Packt

    Gen AI - RAG Application Development using LlamaIndex

    Skills you'll gain: Large Language Modeling, Retrieval-Augmented Generation, LLM Application, Embeddings, Agentic systems, Application Development, Data Pipelines, Data Integration, Development Environment

    Intermediate · Course · 1 - 4 Weeks

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    Microsoft

    Microsoft Defender for Cloud Certification

    Skills you'll gain: Threat Management, Microsoft Azure, Cloud Security, Key Management, Data Security, Security Information and Event Management (SIEM), Data Structures, Role-Based Access Control (RBAC), Continuous Monitoring, Query Languages

    Intermediate · Course · 1 - 3 Months

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    EDUCBA

    Strategic Management & Business Policy

    Skills you'll gain: Business Strategy, Organizational Strategy, Business Planning, Strategic Decision-Making, Stakeholder Management, Data Visualization, Competitive Analysis, Market Analysis, Goal Setting, Key Performance Indicators (KPIs), Analysis, Performance Metric

    4.6
    Rating, 4.6 out of 5 stars
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    14 reviews

    Mixed · Course · 1 - 4 Weeks

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    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit10

    Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Board Infinity

    Mastering Scrum Framework for Agile Development

    Skills you'll gain: Sprint Planning, Scrum (Software Development), Agile Project Management, Agile Methodology, Sprint Retrospectives, Backlogs, Agile Product Development, Performance Metric, Project Management, User Story, Business Reporting, Cross-Functional Collaboration, Prioritization, Dependency Analysis, Conflict Management, Estimation

    3.2
    Rating, 3.2 out of 5 stars
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    6 reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Bases de Datos SQL en Azure

    Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Microsoft SQL Servers, SQL, Database Management, Databases, Data Integration, Managed Services, Data Migration, Cloud Services

    4.6
    Rating, 4.6 out of 5 stars
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    10 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer success courses

  • CSR Strategy: Analyze, Implement & Create Value: EDUCBA
  • Attention Mechanisms and Transformer Models Course: Simplilearn
  • UX: Research Process: Packt
  • Dashboards in Qlik Sense: Decision-Support Dashboards: Coursera
  • Developing Secure IoT Applications: EDUCBA
  • TensorFlow for Beginners: Basic Binary Image Classification: Coursera
  • Gen AI - RAG Application Development using LlamaIndex: Packt
  • Microsoft Defender for Cloud Certification: Microsoft
  • Strategic Management & Business Policy: EDUCBA
  • Cisco Certified Support Technician IT Support 100-140 Unit10: Pearson

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