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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Marketing e a Jornada do Cliente

    Skills you'll gain: Strategic Marketing, Marketing Strategy and Techniques, Marketing, Customer experience strategy (CX), Consumer Behaviour, Marketing Effectiveness, Customer Insights, Digital Marketing, Sales Process, Content Strategy, Brand Awareness

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for DevOps Practitioners

    Skills you'll gain: Infrastructure as Code (IaC), Responsible AI, Generative AI, DevOps, Devops Tools, CI/CD, Software Documentation, Terraform, Kubernetes, Prompt Engineering, Data Ethics, Automation, Innovation, Productivity

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    D

    DeepLearning.AI

    Réseaux neuronaux convolutifs

    Skills you'll gain: Convolutional Neural Networks, Computer Vision, Keras (Neural Network Library), Image Analysis, Deep Learning, Transfer Learning, Artificial Neural Networks, Tensorflow, Dimensionality Reduction, Network Architecture, Data Preprocessing, Classification Algorithms

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kotter

    Kotter's Change Framework: Accelerators 5-8

    Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Business Transformation, Overcoming Obstacles, Organizational Leadership, Organizational Structure, Goal Setting, Adaptability, Leadership, Leadership Development, Lifelong Learning, Employee Engagement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IE Business School

    Market Research Essentials for Marketing Management

    Skills you'll gain: Market Research, Business Research, Customer Insights, Data-Driven Decision-Making, Quantitative Research, Market Analysis, Business Intelligence, Competitive Intelligence, Market Opportunities, Marketing, Data Collection

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Foundations of Azure Infrastructure Design

    Skills you'll gain: Microsoft Azure, Authorization (Computing), Azure Active Directory, Cloud Infrastructure, Authentications, Cloud Security, Event Monitoring, Role-Based Access Control (RBAC), Infrastructure Security, Identity and Access Management, System Monitoring, Cloud Computing Architecture, Cloud Management, Active Directory, Network Monitoring, Data Governance, Cloud Applications, Personally Identifiable Information, Security Management, Information Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Managing for Frictionless Sales

    Skills you'll gain: Sales Enablement, Sales Management, Sales Training, Sales Process, Sales Strategy, Employee Onboarding, Employee Coaching, Process Development, Talent Recruitment, Recruitment Strategies, Goal Setting, Customer Insights

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Dashboard Development with Shiny: GenAI for Retail Analysis

    Skills you'll gain: Shiny (R Package), Data Visualization, Interactive Data Visualization, Dashboard, Data Visualization Software, R Programming, Data Wrangling, User Interface (UI) Design, Ggplot2, Data Manipulation, Data Integration, Data Import/Export

    Intermediate · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Analytics as a Service for Data Sharing Partners

    Skills you'll gain: Dashboard, Data Sharing, Cloud Computing, Big Data, Data Access, Google Cloud Platform, Data Visualization, Data Management

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    Valuing Excellence

    Skills you'll gain: Team Building, Team Management, Teamwork, Team Leadership, Team Motivation, Productivity, Collaboration, Professional Development, Employee Engagement, Leadership, Goal Setting, Coaching, Storytelling, Mindfulness

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Audience Demographics with Facebook Audience Insights

    Skills you'll gain: Content Performance Analysis, Target Audience, Facebook, Driving engagement, Social Media Marketing, Customer Insights, Social Media, Social Media Management, Advertising, Marketing, Content Marketing, Performance Analysis, Content Creation, Digital Marketing, Performance Metric

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    WordPress Website Development Course

    Skills you'll gain: Responsive Web Design, AI Personalization, Web Analytics and SEO, HTML and CSS, Web Content, Application Security, Web Servers, Cloud Hosting, Control Panels

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Marketing e a Jornada do Cliente: Fundação Instituto de Administração
  • GenAI for DevOps Practitioners: Coursera
  • Réseaux neuronaux convolutifs: DeepLearning.AI
  • Kotter's Change Framework: Accelerators 5-8: Kotter
  • Market Research Essentials for Marketing Management: IE Business School
  • Foundations of Azure Infrastructure Design: Packt
  • Managing for Frictionless Sales: HubSpot Academy
  • Dashboard Development with Shiny: GenAI for Retail Analysis: Coursera
  • Analytics as a Service for Data Sharing Partners: Google Cloud
  • Valuing Excellence: Automatic Data Processing, Inc. (ADP)

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