• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Foundations of Leadership and Management

    Skills you'll gain: Conflict Management, Trustworthiness, Organizational Change, Leadership and Management, Management Training And Development, Problem Solving, Rapport Building, Leadership Development, Leadership, Organizational Leadership, Adaptability, Team Leadership, Behavior Management, Organizational Development, Professionalism, Initiative and Leadership, Professional Development, Strategic Leadership, Behavioral Management, Business Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Sales: Understand Subtle Buying Signals To Close More Deals

    Skills you'll gain: Closing (Sales), Consultative Selling, Selling Techniques, Active Listening, Customer Relationship Building, Sales Process, General Sales Practices, Non-Verbal Communication, Overcoming Objections, Rapport Building, Consumer Behaviour

    Mixed · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Audience Demographics with Facebook Audience Insights

    Skills you'll gain: Content Performance Analysis, Target Audience, Facebook, Content Scheduling, Target Market, Social Media Marketing, Customer Insights, Social Media, Social Media Analytics, Social Media Management, Advertising Campaigns, Social Media Content, Online Advertising, Customer Analysis, Marketing, Content Marketing, Performance Analysis, Content Creation, Digital Marketing, Performance Metric

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Oracle SQL 21c: Database Design & Query Mastery

    Skills you'll gain: Oracle SQL Developer, Oracle Databases, Database Design, Data Manipulation, SQL, Relational Databases, Database Management, Database Management Systems, Databases, Database Development, Query Languages, Data Transformation, Data Management, Case Studies, Data Integration, Pivot Tables And Charts, Data Analysis, Performance Tuning, Business Intelligence, Data-Driven Decision-Making

    4.6
    Rating, 4.6 out of 5 stars
    ·
    31 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    O

    O.P. Jindal Global University

    Predictive Analytics and Forecasting

    Skills you'll gain: Data Mining, Predictive Modeling, Predictive Analytics, Advanced Analytics, Business Analytics, Dimensionality Reduction, Forecasting, Data-Driven Decision-Making, Customer Analysis, Regression Analysis, Demand Planning, Classification Algorithms, Marketing Analytics, Customer Insights, Logistic Regression, Market Analysis, Unsupervised Learning, Decision Tree Learning, Artificial Neural Networks, Correlation Analysis

    Build toward a degree

    Mixed · Course · 3 - 6 Months

  • Status: Preview
    Preview
    C

    Coursera

    Visio for Professionals: Diagrams & Flowchart Design

    Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Process Design, Process Modeling, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Business Process Automation, Graphic and Visual Design Software, Organizational Structure, Graphic and Visual Design, Collaboration, Data Integration

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    MedCerts

    Reimbursement

    Skills you'll gain: Claims Processing, Medical Coding, Medical Records, Health Information Management, Medical Privacy, Regulatory Compliance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Copywriting for Digital Marketing & SEO

    Skills you'll gain: Copywriting, Target Audience, Blogs, Web Content, Search Engine Optimization, Content Creation, Content Optimization, Digital Publishing, Content Marketing, Target Market, WordPress, Digital Content, Content Development and Management, Customer Analysis, Content Management Systems, Digital Marketing, Web Analytics and SEO, Writing, Persuasive Communication, Driving engagement

    5
    Rating, 5 out of 5 stars
    ·
    18 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Building a Strong Business Foundation

    Skills you'll gain: Business Modeling, Value Propositions, Business Planning, Customer Analysis, Target Market, User Research, Target Audience, Marketing, User Feedback, Financial Management, Marketing Strategies, Entrepreneurship, Customer Acquisition Management, Customer Insights, Business Strategies, Email Marketing, Social Media Marketing, Interviewing Skills, Social Media, Product Improvement

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Cyber Security: DevSecOps

    Skills you'll gain: DevSecOps, Secure Coding, Application Security, IT Security Architecture, DevOps, Security Engineering, Security Controls, CI/CD, Cybersecurity, Cyber Security Strategy, Cloud Security, Infrastructure as Code (IaC), Cloud Platforms, Vulnerability Management, Development Environment, Cloud Computing, Cloud Infrastructure, Cloud Computing Architecture, User Story, Backlogs

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Huddersfield

    Strategic Management Essentials

    Skills you'll gain: Stakeholder Management, Strategic Planning, Business Strategy, Stakeholder Engagement, Organizational Strategy, Program Implementation, Business Strategies, Innovation, Strategic Thinking, Strategic Decision-Making, Business Transformation, Business Planning, Organizational Development, Case Studies, Business Leadership, Change Management, Strategic Prioritization, Strategic Communication, Business Priorities, Critical Thinking and Problem Solving

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    J

    John Wiley & Sons

    Artificial Intelligence All-in-One For Dummies

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, AI Personalization, Generative Model Architectures, ChatGPT, Prompt Engineering Tools, Data Ethics, GitHub Copilot, Vibe coding, Artificial Intelligence, Microsoft Copilot, AI powered creativity, AI Enablement, Responsible AI, AI literacy, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Content Creation, Natural Language Processing

    Beginner · Specialization · 3 - 6 Months

1…236237238…392

In summary, here are 10 of our most popular customer success courses

  • Foundations of Leadership and Management: Minnesota State University, Mankato
  • Sales: Understand Subtle Buying Signals To Close More Deals: Alex Genadinik
  • Audience Demographics with Facebook Audience Insights: Coursera
  • Oracle SQL 21c: Database Design & Query Mastery: EDUCBA
  • Predictive Analytics and Forecasting: O.P. Jindal Global University
  • Visio for Professionals: Diagrams & Flowchart Design: Coursera
  • Reimbursement: MedCerts
  • Copywriting for Digital Marketing & SEO: EDUCBA
  • Building a Strong Business Foundation: Packt
  • Cyber Security: DevSecOps: Macquarie University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok