Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Alfaisal University | KLD
Skills you'll gain: Supply And Demand, Market Dynamics, Economics, Market Analysis, Market Data, Public Policies, Consumer Behaviour, Cost Benefit Analysis, Policty Analysis, Research, and Development, Price Negotiation, Decision Making
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Team Motivation, Negotiation, Team Leadership, Product Roadmaps, Team Building, Organizational Leadership, Conflict Management, Leadership, Scaled Agile Framework, Strategic Leadership, Agile Methodology, Leadership and Management, Product Management, Business Leadership, Team Management, People Development, Cross-Functional Collaboration, Product Development, Product Strategy, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Alteryx, Predictive Modeling, Scripting, R Programming, Predictive Analytics, Data Science, Advanced Analytics, Trend Analysis, Data Preprocessing, Data Integration, Exploratory Data Analysis, Data Manipulation, Data Visualization Software, Data Analysis, Model Evaluation, Data Cleansing, Risk Modeling, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Conflict Management, Team Leadership, Stakeholder Engagement, Team Management, Leadership Studies, Team Building, Stakeholder Management, Virtual Teams, People Management, Performance Management, Smart Goals, Team Motivation, Negotiation, Employee Training, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: NumPy, PyTorch (Machine Learning Library), Predictive Modeling, Matplotlib, Artificial Intelligence, Development Environment, Pandas (Python Package), Deep Learning, Classification And Regression Tree (CART), Python Programming, Artificial Neural Networks, Data Manipulation, Tensorflow, Regression Analysis, Machine Learning, Computer Programming, Model Evaluation
Beginner · Course · 3 - 6 Months

Skills you'll gain: Campaign Management, Copywriting, Target Audience, Persona Development, Facebook, Advertising Campaigns, Social Media Campaigns, Customer Analysis, Target Market, Promotional Strategies, Customer Insights, Online Advertising, Advertising, Marketing Materials, Digital Advertising, Marketing, Performance marketing, Content Creation, Marketing Budgets, Video Production
Beginner · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI Agents, Enterprise Application Management, ChatGPT, AI Workflows, Generative AI, Development Environment, LLM Application, Large Language Modeling, Systems Architecture, Model Evaluation, Program Evaluation, Process Optimization, Performance Tuning, Scalability, Debugging
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Exploratory Data Analysis, Customer Analysis, Market Analysis, Marketing Analytics, Market Research, Customer Insights, Big Data, Analytics, Target Market, Data Analysis, Target Audience, R Programming, Unsupervised Learning, Data-Driven Decision-Making, Machine Learning Algorithms, Statistical Modeling, Consumer Behaviour, Data Visualization
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: User Research, UI/UX Research, User Experience Design, Logo Design, User Centered Design, Experience Design, Usability, Wireframing, Mockups, Prototyping, Persona Development, Graphic and Visual Design
Beginner · Course · 1 - 3 Months

Parsons School of Design, The New School
Skills you'll gain: Project Portfolio Management, Design Thinking, Risk Management, Strategic Thinking, Market Opportunities, Business Modeling, Design Strategies, Business Architecture, Human Centered Design, Innovation, Customer experience strategy (CX), Creativity, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Tensorflow, Model Deployment, Keras (Neural Network Library), Google Cloud Platform, Data Pipelines, Deep Learning, Cloud Computing, Artificial Neural Networks, Data Preprocessing, Application Programming Interface (API)
Intermediate · Course · 1 - 3 Months