Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Arizona State University
Skills you'll gain: Semiconductors, Analytical Testing, Engineering, Scientific, and Technical Instruments, Analytical Chemistry, Materials science, Image Analysis, Laboratory Equipment, Laboratory Research, Quantitative Research, Scientific Visualization, Qualitative Research
★ 4.8 (18) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: MLOps (Machine Learning Operations), Model Deployment, Data Architecture, Model Training, Apache Airflow, Data Pipelines, Apache Kafka, DevOps, CI/CD, Apache Spark, Pandas (Python Package), Deep Learning, Data Governance, Machine Learning, Supervised Learning, Flask (Web Framework), Grafana, Python Programming, Unsupervised Learning, Automation
Beginner · Specialization · 1 - 3 Months

Illinois Tech
Skills you'll gain: Statistical Inference, Regression Analysis, Statistical Programming, R Programming, Statistical Methods, Statistical Analysis, Statistical Modeling, R (Software), Statistical Software, Data Science, Data Analysis, Probability & Statistics, Linear Algebra
★ 4.6 (31) · Intermediate · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Digital Assets, Blockchain, FinTech, Financial Policy, Financial Regulations, Financial Regulation, Digital Transformation, Application Deployment, Technical Standard, Governance
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Public Health, Public Safety and National Security, Policy Analysis, Research, and Development, Public Policies, Policy Analysis, Social Sciences, Advocacy, Community and Social Work, Community Organizing, Law, Regulation, and Compliance
★ 3.6 (22) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Inventory and Warehousing, Supply Chain, Supply Chain Management, Supply Management, Supply Chain Systems, Warehouse Management, Retail Store Operations, Reverse Logistics, Retail Management, Logistics, Merchandising, Customer Service, Procurement, Warehousing, Inventory Control, Operations, Business Operations, Forecasting, Cost Control, Planning
★ 4.6 (16) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Intelligence, Data-Driven Decision-Making, Business Intelligence Software, Data Modeling, Power Platform Architecture & Technical Design, Snowflake Schema, Data Transformation, Extract, Transform, Load, Data Storytelling, Data Strategy, Data Integration, Data Cleansing, Process Improvement and Optimization, Data Analysis, Data Management, Data Governance, Data Quality, Relationship Management
★ 3.7 (7) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Clinical Documentation, Clinical Informatics, Data Ethics, Health Informatics, Responsible AI, Electronic Medical Record System, Health Care, Health Care Procedure and Regulation, Health Technology, Clinical Data Management, Healthcare Ethics, Health Information Management, Artificial Intelligence, Natural Language Processing, Decision Support Systems, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Data Quality, Regulatory Compliance
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Operations Research, Probability & Statistics, Statistics, Excel Formulas, Data-Driven Decision-Making, Technical Analysis, Probability, Quantitative Research, Microsoft Excel, Sampling (Statistics), Probability Distribution, Operational Efficiency, Transportation Operations, Financial Analysis, Business Operations, Spreadsheet Software, Resource Utilization, Operations, Process Optimization, Finance
★ 5 (12) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Frontend Integration, Restful API, Full-Stack Web Development, React.js, Application Programming Interface (API), Web Services, Spring Boot, Front-End Web Development, Web Applications, MongoDB, UI Components, NoSQL, Data Persistence, Data Access
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Analysis, Working Capital, Balance Sheet, Income Statement, Financial Acumen, Financial Reporting, Case Studies, Financial Data, Analysis, Operational Efficiency, Performance Analysis, Operational Analysis, Accounts Receivable, Business, Business Analysis
★ 5 (17) · Mixed · Course · 1 - 4 Weeks