Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Extensible Markup Language (XML), Ansible, Infrastructure as Code (IaC), JSON, Kubernetes, Cloud-Native Computing, DevOps, Microsoft Visual Studio, Python Programming
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Materials, Presentations, Social Media Content, Content Creation, Promotional Materials, Brand Awareness, Marketing Design, Social Media Marketing, Graphic Design, Branding, User Accounts, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales Presentation, Sales Enablement, Sales Management, Sales, Customer Analysis, Governance, Sales Strategy, General Sales Practices, Talent Management, Competitive Analysis, Marketing, Sales Operations, Target Market, Selling Techniques, Verbal Communication Skills, Persuasive Communication, Market Share, Sales Process, Solution Selling, Business
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Video Game Development, Game Design, Rust (Programming Language), Algorithms, Application Programming Interface (API), Programming Principles, Application Design, Data Structures, Software Development, Development Testing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: User Feedback, Stakeholder Communications, Surveys, Stakeholder Management, Performance Metric, Data Presentation, Change Management, Business Transformation, Communication, Organizational Change, Data-Driven Decision-Making, Agile Project Management, Communication Strategies, Key Performance Indicators (KPIs), Data Analysis, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, No-Code Development, Prompt Engineering, Artificial Intelligence, Application Development, Marketing Automation, ChatGPT, Social Media Content, Content Development and Management, Automation, User Interface (UI), User Feedback
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Version Control, Debugging, Microsoft Visual Studio, Integrated Development Environments, Software Development Tools, Development Environment, Software Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Unreal Engine, Virtual Environment, 3D Assets, Game Design, Augmented and Virtual Reality (AR/VR), Video Game Development, User Interface (UI), Image Quality
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Social Media, Social Media Marketing, Control Panels, Market Research, User Research
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Jest (JavaScript Testing Framework), Unit Testing, TypeScript, Software Testing, Test Driven Development (TDD), Code Coverage, Test Automation, Development Testing, Testability, Test Case, Javascript, Debugging
Intermediate · Course · 1 - 4 Weeks