
Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy
★ 4.5 (53) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Communication Planning, Project Documentation, Project Management Software, Workflow Management, Project Management, Diagram Design, Program Development, Agile Methodology, Communication Strategies
★ 4.4 (10) · Intermediate · Guided Project · Less Than 2 Hours

Imperial College London
Skills you'll gain: Intellectual Property, Oral Expression, Sales Presentations, Verbal Communication Skills, Presentations, Public Speaking, Innovation, Organizational Structure, Persuasive Communication, Healthcare Industry Knowledge, Entrepreneurship, Grant Applications, Commercialization, Entrepreneurial Finance, Health Care Procedure and Regulation, Fundraising, Public Health
★ 4.7 (77) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Content Creation, Target Audience, Web Presence, Storytelling, Brand Strategy, Branding, Social Media Content, Social Media, Brand Marketing, Content Development and Management, Brand Awareness, Social Media Marketing, Brand Management, Digital Brand Strategy, Content Strategy, Value Propositions, Communication, Diversity and Inclusion
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Large Language Modeling, Google Gemini, Talent Acquisition, LLM Application, Generative AI, Recruitment, HR Tech, Responsible AI, ChatGPT, Recruitment Strategies, AI Enablement, AI Personalization, Employee Onboarding, Interviewing Skills, Automation
★ 4.8 (20) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Rmarkdown, Knitr, Data Visualization, Data Validation, Statistical Hypothesis Testing, Data Presentation, Dashboard, Data Synthesis, Dashboard Creation, Regression Analysis, Power BI, A/B Testing, Data Transformation, Market Research, Statistical Analysis, R Programming, Business Intelligence, Microsoft Excel, Surveys
Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Logistics Management, Logistics, Transportation, Supply Chain, and Logistics, Transportation Management, Inventory and Warehousing, Supply Chain Management, Supply Chain Systems, Supply Chain Planning, Supply Chain, Warehousing, Strategic Planning, Order Delivery, Warehouse Management, Internet Of Things, Service Level, Automation, Artificial Intelligence
★ 5 (23) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Data Management, Competitive Analysis, Customer Engagement, Organizational Strategy, Marketing Automation, Salesforce, Customer Insights, Operational Analysis, Value Propositions
★ 4.6 (50) · Beginner · Specialization · 1 - 3 Months

University of Glasgow
Skills you'll gain: Digital Transformation, Business Transformation, Innovation, Business Leadership, Cross-Functional Collaboration, Strategic Leadership, Cross-Functional Team Leadership, Organizational Leadership, Organizational Development, Leadership, Organizational Change, Leadership and Management, Strategic Thinking, Organizational Strategy, Corporate Strategy, Business, Business Strategy, Strategic Decision-Making, Business Management, Business Planning
★ 4.9 (7) · Intermediate · Course · 1 - 4 Weeks
Macquarie University
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Dashboard, Excel Formulas, Consolidation, Data Analysis Software, Data Visualization, Automation, Data Management
★ 5 (62) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Graphical Tools, Social Media Content, Social Media Marketing, Video Editing, Video Production, Social Media, Graphic and Visual Design Software, Graphics Software, Social Media Strategy, Graphic Design, Content Creation, Organizational Skills, Marketing, Marketing Communications, User Accounts
★ 4.6 (27) · Intermediate · Guided Project · Less Than 2 Hours

Banco Interamericano de Desarrollo
Skills you'll gain: Persuasive Communication, Communication, Public Speaking, Resilience, Empowerment, Professional Development, Emotional Intelligence, Mentorship, Employee Coaching, Professional Networking, Branding, Assertiveness, Self-Awareness, Self-Motivation, Leadership Development, Leadership, Empathy, Social Media, Proactivity, Decision Making
Beginner · Course · 1 - 4 Weeks