
Skills you'll gain: Wireframing, Kanban Principles, Mockups, Plot (Graphics), Data Import/Export, Project Management, Collaborative Software, Ideation
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Research Design, Science and Research, Laboratory Research, Research Methodologies, Sensory Systems Analysis, Statistical Analysis, Data Analysis, Data Collection, Neurology, Psychology, Physiology, Image Analysis, Medical Imaging, Statistical Inference
Intermediate · Course · 1 - 3 Months
Imperial College London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Android (Operating System), Virtual Environment, 3D Assets, Visualization (Computer Graphics), Android Development, Computer Graphics, Android Studio, Computer Graphic Techniques, Application Development, Animations
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Driving engagement, Web Analytics, Benchmarking, Drive Engagement, Customer Engagement, Customer Analysis, Performance Analysis, Target Audience, Performance Measurement, Performance Reporting, Journey Mapping, Customer Retention, Trend Analysis, Marketing
Intermediate · Guided Project · Less Than 2 Hours

AI CERTs
Skills you'll gain: AI Personalization, Personalized Service, Operations Support Systems, Customer Analysis, Telecommunications, Customer Retention, Network Performance Management, Responsible AI, Wireless Networks, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Architecture, Computer Networking, Emerging Technologies, Digital Communications, Generative AI Agents, Generative AI, Network Protocols, System Design and Implementation, Communication
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Generative AI, Microsoft Copilot, Generative Model Architectures, Generative Adversarial Networks (GANs), Responsible AI, Data Ethics, Data Security, Information Privacy, Anomaly Detection, Data Analysis
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Mediation, Customer Complaint Resolution, Root Cause Analysis, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Conflict Management, Power BI, Customer Insights, Discussion Facilitation, Customer Retention, Constructive Feedback, Customer Analysis, Customer Relationship Building, Dashboard Creation, Service Level, Service Level Agreement, Storytelling, Customer Service, Responsible AI
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

IIT Bombay
Skills you'll gain: Entrepreneurial Finance, Go To Market Strategy, Value Propositions, Product Strategy, Product Development, Business Modeling, Presentations, Entrepreneurship, Sales Presentations, Oral Expression, Verbal Communication Skills, Communication, Persona Development, Financial Statements, Financial Statement Analysis, Customer Insights, Innovation, Market Opportunities, Market Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Generative Model Architectures, Large Language Modeling, LLM Application, Generative Adversarial Networks (GANs), Retrieval-Augmented Generation, OpenAI, Hugging Face, OpenAI API, Multimodal Prompts, Responsible AI, AI Security, Autoencoders, Model Deployment, Fine-tuning, Application Deployment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Amazon S3, Amazon Web Services, Cloud Hosting, Version Control, Software Versioning, Web Language, Application Deployment, Cloud Storage, Web Applications, Web Design and Development, Cloud Deployment, Serverless Computing, Public Cloud, Web Presence
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Large Language Modeling, ChatGPT, Generative Model Architectures, Responsible AI, AI Security, OpenAI, AI Workflows, Model Evaluation, Natural Language Processing, Artificial Intelligence, Model Deployment
Beginner · Course · 1 - 4 Weeks