Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Coursera
Skills you'll gain: Jira (Software), Backlogs, Kanban Principles, Collaborative Software, Project Management Software, User Story, Project Management, Agile Methodology, Work Breakdown Structure, Issue Tracking, Organizational Skills, Workflow Management, Prioritization
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Anthropic Claude, Experience Design, Generative AI, LLM Application, User Interface and User Experience (UI/UX) Design, Application Programming Interface (API), Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Application Development, Authentications, Context Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Research Reports, Report Writing, Case Studies, Financial Reporting, Business Writing, Analysis, Data Analysis, Financial Analysis, Writing, Equities, Concision, Target Audience
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Management Consulting, Consulting, Business Consulting, Interviewing Skills, Business Analysis Tools, Estimation, Case Studies, Consultative Approaches, Business Strategy, Analysis, Complex Problem Solving
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Data Preprocessing, Data Wrangling, Data Processing, Extract, Transform, Load, Data Architecture, Data Pipelines, Data Integration
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Return On Investment, Entrepreneurship, Social Impact, Capital Budgeting, Entrepreneurial Finance, Investment Management, Stakeholder Management, Investments, Fundraising, Business Metrics, Key Performance Indicators (KPIs), Growth Strategies, Capital Markets, Finance, Financial Management, Business Strategy, Business Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Feature Engineering, Model Optimization, Tensorflow, Google Cloud Platform, Exploratory Data Analysis, Business Metrics, Keras (Neural Network Library), Model Training, Data Preprocessing, Machine Learning Software, Model Evaluation, Data Quality, Logistic Regression, Machine Learning, Data Pipelines, Machine Learning Methods, Data Processing, Scikit Learn (Machine Learning Library), Performance Tuning, Dataflow
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Blogs, Search Engine Optimization, Content Performance Analysis, Content Marketing, Brand Loyalty, Branding, Keyword Research, Content Creation, Web Analytics, Customer Engagement, Thought Leadership, Customer Relationship Building, Promotional Strategies, Content Management Systems, Business Marketing
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Social Network Analysis, Social Media Analytics, Network Analysis, Data Analysis, Analytical Skills, Statistical Analysis, Social Sciences, Research, Data Collection, AI Personalization, Sociology, Data Transformation, Persuasive Communication, Application Programming Interface (API), Extract, Transform, Load, Media and Communications, Scripting, Psychology
Intermediate · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Organizational Strategy, Data-Driven Decision-Making, Innovation, Business Strategies, Strategic Thinking, AI Enablement, Leadership and Management, Analysis, Entrepreneurship, New Product Development, Artificial Intelligence, Business Modeling, Plan Execution, Business Transformation, Performance Measurement, Business Intelligence, Business Technologies, Business Analytics, Customer Analysis, Case Studies
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Generative Engine Optimization (GEO), Search Engine Optimization, Content Optimization, Generative AI, Content Strategy, AI powered creativity, Semantic Web, Workforce Development, Digital Marketing, Content Creation, Vocabulary, Digital Content, Social Media
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Culture, Cultural Diversity, Cultural Sensitivity, Intercultural Competence, Cultural Responsiveness, Diversity Marketing, Global Marketing, Culture Transformation, Diversity Awareness, Consumer Behaviour, Human Resource Management, Brand Marketing, Coordination
Build toward a degree
Beginner · Course · 1 - 3 Months